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HomeMy WebLinkAboutReso - CC - 082-2025RESOLUTION NO. 082-2025 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF BURLINGAME AUTHORIZING THE CITY MANAGER TO EXERCISE THE OPTION TO EXTEND THE AGREEMENT WITH CAINE COMPUTER CONSULTING, LLC, FOR INFORMATION TECHNOLOGY SERVICES TO THE POLICE DEPARTMENT FOR FISCAL YEARS 2025-26 AND 2026-27 WHEREAS, since 2008, the Burlingame Police Department has utilized Caine Computer Consulting, LLC, for its essential information technology services; and WHEREAS, the current agreement with Caine Computer Consulting, LLC, is set to expire on June 30, 2025, and includes an option to extend the agreement through June 30, 2027; and WHEREAS, City staff has conducted a thorough evaluation of Caine Computer Consulting, LLC's services and performance, noting their specialized knowledge of City and San Mateo County systems, extensive expertise in law enforcement application systems, exceptional 24/7/365 responsiveness, and cost-efficient service delivery; and WHEREAS, the proposed extension will ensure the continued provision of critical IT management services to the Police Department, including but not limited to network and computer system administration and backup, website administration, project management, computer software management, email and telephone system management, communications project management, computer training, and other related duties; and WHEREAS, the extended agreement will be effective from July 1, 2025, through June 30, 2027; and WHEREAS, the total cost for this two-year agreement extension is $269,794, which includes a 2% cost increase, equating to an annual cost of $134,897 per fiscal year; and WHEREAS, funds for the first year of this extension (Fiscal Year 2025-26) have been allocated within the Police Department’s proposed General Fund budget. NOW, THEREFORE THE CITY COUNCIL OF THE CITY OF BURLINGAME HEREBY RESOLVES AS FOLLOWS: 1. The City Manager is hereby authorized to exercise the option to extend the agreement with Caine Computer Consulting, LLC, to provide information technology services to the Police Department for Fiscal Years 2025-26 and 2026-27. 2. The total cost of this extended agreement shall not exceed $269,794. 3. The City Manager is further authorized to execute all necessary documents to implement this extension, subject to review and approval by the City Attorney. Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 ______________________________ Peter Stevenson, Mayor I, Meaghan Hassel-Shearer, City Clerk of the City of Burlingame, do hereby certify that the foregoing resolution was adopted at a regular meeting of the City Council held on the 7th day of July, 2025, by the following vote: AYES: COUNCILMEMBERS: Brownrigg, Colson, Pappajohn, Stevenson, Thayer NOES: COUNCILMEMBERS: None ABSENT: COUNCILMEMBERS: None ______________________________ Meaghan Hassel-Shearer, City Clerk Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 Form 8.2 CONTRACT – CAINE COMPUTER CONSULTING, LLC CITY OF BURLINGAME DocuSign Envelope ID: C3654092-C027-47F5-8925-98A2E54FCA62 AGREEMENT FOR PROFESSIONAL SERVICES This Agreement for Professional Services (the "Agreement"), originally effective May 1, 2008, and amended to extend the term, is by and between The City of Burlingame, with its principal office in Burlingame, California (hereinafter Client"), and Caine Computer Consulting, LLC, corporation, with its principal office in Redwood City, California, (hereinafter the Company"). WHEREAS, Client finds that the Company is willing to perform certain work hereinafter described in accordance with the provisions of this Agreement; and WHEREAS, Client finds that the Company is qualified to perform the work, all relevant factors considered, and that such performance will be in furtherance of Client's business. WHEREAS, Company will provides services both onsite and remotely at Company’s place of business as the need arises. NOW, THEREFORE, in consideration of the mutual covenants set forth herein and intending to be legally bound, the parties hereto agree as follows: 1. SERVICES. 1.1 Effective Date and Term. This Agreement is effective as of July 1, 2021. The term of this agreement is from the Effective Date until June 30, 2023 unless otherwise extended. However, at the sole option of the Client, this Agreement may be extended for up to two additional years, or terminated pursuant to the provisions hereof. 1.2 Services to Client. The Company shall provide the following ("Services") to Client: Network/ Computer System Administration Website Administration Project Management Computer Software Management, including but not limited to, the Sunridge Systems software Email System Management Telephone System Management Communications Dispatching Communications Supervision as necessary Training and Computer Education to employees City Projects as needed New Projects and responsibilities can be added to the above list if mutually agreed upon by the parties. Company agrees to provide consulting services, such as discussing available options, troubleshooting, recommending solutions and working with employee and equipment vendors as needed. Client will be responsible for all hardware components. If hardware repair and support is needed, Client agrees to pay for contractor parts and services. Cabling will be performed by cabling contractors approved jointly by Client and Company and paid for by Client. Company will work with the equipment vendors to troubleshoot issues and replace components under warranty. Any purchases made will conform to Client's purchasing policies and procedures. Company will provide support for DocuSign Envelope ID: C3654092-C027-47F5-8925-98A2E54FCA62 2 workstation software, including the initial installation, re-installation, software upgrades/patches and configuration changes requested by Client. Company support for service software includes the initial installation, re-installation, software upgrades/patches and on-going monitoring of system processes which include daily backup, logs, alarms and alerts. Software loaded on servers and workstations must be approved by Company. Client will pay for any technical support contracts for third-party software. Company employee(s) will report directly to the Administrative Commander, a Police Department employee, or his/her designee. Company agrees to keep the Administrative Commander or his/her designee informed of work performed, and upon request, will provide an accounting of work done on projects. Client will be responsible for purchasing and upgrading software licenses. Company will provide services both on site and remotely in order to maintain the integrity of the Client's computer systems. If more than two hours work is required to be done after normal business hours (0800-1700) due to an emergency or other after-hours need on any one day, that work may be invoiced in addition to the contract amount, at a rate 65.00 per hour or another amount which has been mutually agreed upon by both parties. In an emergency, Company shall perform the work required to secure Client’s systems and, if feasible, maintain operational status. For emergency work, no pre-authorization by Client is required to perform the minimum work necessary as described above. For pre- scheduled after hours work or for work beyond the minimum necessary in an emergency, authorization from Client is required before additional work and financial obligations may be incurred under this Paragraph. If both parties agree, normal business hours can be adjusted to meet the needs of both. Company agrees to be available 24 hours a day, 7 days a week by providing home telephone, business telephone and cellular telephone numbers unless notice has been given otherwise to Client. If Company will not be available, Company will provide a list of alternative support options for Client to call in the event of emergency. 2. PAYMENT AND INVOICING TERMS. 2.1 Payment for Services. The Company will be paid as follows: 256,800 for two years to be paid monthly at the rate of $10,700.00 per month. Additional payment for specific projects may be negotiated separately and payment may be by hour or by project as mutually agreed upon. Any such modification of the payment terms must be agreed to in writing by the parties. 2.2 Reimbursable Costs. Client shall reimburse the Company direct costs incurred in connection with the Services rendered. Reimbursable costs include, but are not limited to, travel costs, subcontractors, materials and computer costs, copies, delivery, etc. that are necessary to a project or Service (the "Reimbursable Costs"). Travel costs are defined as air travel, lodging, meals and incidentals, ground transportation, tools, and all costs associated with travel. All travel expenses must receive Client's approval. The Company shall provide to Client substantiation of Reimbursable Costs incurred. Client will provide all equipment and software necessary for the fulfillment of this contract, at no cost to Company. DocuSign Envelope ID: C3654092-C027-47F5-8925-98A2E54FCA62 3 2.3 Invoicing. a) Invoices will submitted monthly by the Company for payment by Client. Payment is due upon receipt and is past due thirty (30) business days from receipt of invoice. If Client has any valid reason for disputing any portion of an invoice, Client will so notify the Company within seven (7) calendar days of receipt of invoice by Client, and if no such notification is given, the invoice will be deemed valid. The portion of the Company's invoice that is not in dispute shall be paid in accordance with the procedures set forth herein. If payment of invoices is not current, the Company may suspend performing further work. 3. CHANGES. Client may, with the approval of the Company, issue written directions within the general scope of any Services to be ordered. Such changes (the "Change Order") may be for additional work or the Company may be directed to change the direction of the work covered by the Task Order, but no change will be allowed unless agreed to by the Company in writing. 4. STANDARD OF CARE. 4.1 The Company warrants that its services shall be performed by personnel possessing competency consistent with applicable industry standards. No other representation, express or implied, and no warranty or guarantee are included or intended in this Agreement, or in any report, opinion, deliverable, work product, document or otherwise. Furthermore, no guarantee is made as to the efficacy or value of any services performed or software developed. This Section sets forth the only warranties provided by the company concerning the services and related work product. This warranty is made expressly in lieu of all other warranties, express or implied, including without limitation any implied warranties of fitness for a particular purpose, merchantability, non-infringement, title or otherwise. 4.2 Confidentiality. Company acknowledges that in the course of providing services to Client under this Agreement, it may encounter confidential information such as internal communications, investigatory records, etc. Company agrees not to discuss, disseminate, or fail to preserve as confidential any such information it accesses and that it shall use its best commercially reasonable efforts to preserve the confidentiality of all Client information. Company further agrees to notify Client promptly of any actual or possible breaches, accidental or otherwise, of confidential Client information and take all reasonable steps to cure any such breach. 5. LIABILITY. 5.1 Limitation. Company will provide a Liability and Errors and Omissions insurance policy in the amount of $1,000,000. Company shall also provide certificates of and endorsements for general liability coverage in the amount of $1,000,000 per occurrence, $2,000,000 aggregate, as well as automobile insurance in the amount of 1,000,000 and workers’ compensation insurance in the amount of $1,000,000 or as required by law. Client shall be named as additional insured on the above insurance, which shall be primary as to Client. Company is required to provide evidence of and endorsements for such insurance prior to undertaking any work on Client’s premises, and shall provide continuing coverage throughout the term of this Agreement. Failure to maintain such insurance shall be deemed a breach of this Agreement and Client may terminate this Agreement under the provisions of Paragraph 6.14. The DocuSign Envelope ID: C3654092-C027-47F5-8925-98A2E54FCA62 4 Company's liability for any losses, injury or damages to Client arising out of or in connection with this Agreement, shall be limited to the amount of the policy. Client agrees to limit the Company's liability to Client for any damage on account of any error, omission or negligence to a sum not to exceed the amount of the insurance policy. The limitation of liability set forth herein is for any and all matters for which the Company may otherwise have liability arising out of or in connection with this Agreement, whether the claim arises in contract, tort, statute, or otherwise. 5.2 Remedy. Client shall notify Company in writing of any claim arising out of or relating to this Agreement or any material defect in or failure of services provided by Company as provided in this Agreement , whereupon Company shall (i) use commercially reasonable efforts to cure, at its expense, the matter that gave rise to the claim for which the Company is at fault, or, if such cure is not possible, (ii) return to Client the fees paid by Client to the Company for the particular service provided that gives rise to the claim.. 5.3 Indemnification. Company shall indemnify, defend, and hold Client, its directors, officers, employees, agents, and volunteers harmless from and against any and all liability, claims, suits, actions, damages, and causes of action arising out of, pertaining or relating to the negligence, recklessness or willful misconduct of Consultant, its employees, subcontractors, or agents, or on account of the performance or character of the Services, except for any such claim arising out of the sole negligence or willful misconduct of the City, its officers, employees, agents, or volunteers. It is understood that the duty of Consultant to indemnify and hold harmless includes the duty to defend as set forth in section 2778 of the California Civil Code. Notwithstanding the foregoing, for any design professional services, the duty to defend and indemnify City shall be limited to that allowed pursuant to California Civil Code section 2782.8. Acceptance of insurance certificates and endorsements required under this Agreement does not relieve Consultant from liability under this indemnification and hold harmless clause. This indemnification and hold harmless clause shall apply whether or not such insurance policies shall have been determined to be applicable to any of such damages or claims for damages. 5.4 Survival. Articles 2, 4, 5, and 6 survive the expiration or termination of this Agreement for any reason. 6. MISCELLANEOUS. Company may consult with other Vendors as needed and Client agrees to pay the costs thereof, provided that Company shall not share confidential Client information with such outside parties unless specifically approved to do so by Client All expenditures will be agreed upon before such consultation is sought. 6.1 Insecurity and Adequate Assurances. If reasonable grounds for insecurity arise with respect to Client's ability to pay for the Services in a timely fashion, the Company may demand in writing adequate assurances of Client's ability to meet its payment obligations under this Agreement. Unless Client provides the assurances in a reasonable time and manner acceptable to the Company, in addition to any other rights and remedies available, Company may partially or totally suspend its performance while awaiting assurances, without any liability. 6.2 Severability. Should any part of this Agreement for any reason be declared invalid, such decision shall not affect the validity of any remaining provisions, which remaining provisions shall remain in full force and effect as if this Agreement had been executed with the invalid portion thereof DocuSign Envelope ID: C3654092-C027-47F5-8925-98A2E54FCA62 5 eliminated, and it is hereby declared the intention of the parties that they would have executed the remaining portion of this Agreement without including any such part, parts, or portions which may, for any reason, be hereafter declared invalid. Any provision shall nevertheless remain in full force and effect in all other circumstances. 6.3 Modification and Waiver. Waiver of breach of this Agreement by either party shall not be considered a waiver of any other subsequent breach. 6.4 Independent Contractor. The Company is an independent contractor. No employment relationship or joint venture is intended or created by this Agreement. . 6.5 Notices. Client shall give the Company written notice within one hundred eighty (180) days of obtaining knowledge of the occurrence of any claim or cause of action which Client believes that it has, or may seek to assert or allege, against the Company, whether such claim is based in law or equity, arising under or related to this Agreement or to the transactions contemplated hereby, or any act or omission to act by the Company with respect hereto. All notices or other communications hereunder shall be in writing, sent by courier or the fastest possible means, provided that recipient receives a manually signed copy and the transmission method is scheduled to deliver within 48 hours, and shall be deemed given when delivered to the address specified below or such other address as may be specified in a written notice in accordance with this Section. Any party may, by notice given in accordance with this Section to the other parties, designate another address or person or entity for receipt of notices hereunder. We need to insert to whom notices should be given here, both with Company and within the PD. Likely the Chief but it could be anyone you designate, recommended with a cc in case that person is out> 6.6 Assignment. This Agreement is not assignable or transferable by either party without written consent of the other party,. 6.7 Disputes. The Company and Client recognize that disputes arising under this Agreement are best resolved at the working level by the parties directly involved. . Failing resolution of conflicts at the organizational level, the Company and Client agree that any remaining conflicts arising out of or relating to this Contract may be submitted to nonbinding mediation on mutually acceptable terms. Either party may request such mediation by written notice to the other. Failure to act on an alleged breach of this Agreement during proposed or pending mediation shall not be deemed a waiver of any arguments or claims relating to that breach. . If the dispute is not resolved through non-binding mediation, then the parties may take other appropriate action subject to the other terms of this Agreement. 6.8 Section Headings. Title and headings of sections of this Agreement are for convenience of reference only and shall not affect the construction of any provision of this Agreement. 6.9 Representations; Counterparts. Each person executing this Agreement on behalf of a party hereto represents and warrants that such person is duly and validly authorized to do so on behalf of such party, with full right and authority to execute this Agreement and to bind such party with respect to all of its obligations hereunder. This Agreement may be executed (by original or telecopied signature) in counterparts, each of which shall be deemed an original, but all of which taken together shall constitute but one and the same instrument. DocuSign Envelope ID: C3654092-C027-47F5-8925-98A2E54FCA62 6 6.10 Residuals. Nothing in this Agreement or elsewhere will prohibit or limit the Company's ownership and use of ideas, concepts, know-how, methods, models, techniques, skill knowledge and experience that were used, developed or gained in connection with this Agreement. The Client shall have the right to use all data collected or generated under this Agreement. 6.11 Cooperation. Client will cooperate with the Company in taking actions and executing documents, as appropriate, to achieve the objectives of this Agreement. Client agrees that the Company's performance is dependent on Client's timely and effective cooperation with the Company. Accordingly, Client acknowledges that any delay by Client may result in the Company being released from an obligation or scheduled deadline or in Client having to pay extra fees for the Company's agreement to meet a specific obligation or deadline despite the delay. 6.12 Governing Law and Construction; Venue. This Agreement will be governed by and construed in accordance with the laws of California, without regard to the principles of conflicts of law. The language of this Agreement shall be deemed to be the result of negotiation among the parties and their respective counsel and shall not be construed strictly for or against any party. Venue for any disputes arising out of this Agreement that cannot be resolved informally shall be in the Superior Court for the County of San Mateo, California. 6.14 Termination of Contract. This contract may be terminated upon written notice delivered by either Client or Company not less than Ninety (90) days prior to the termination date. However, Company shall have no rights to compensation for work performed outside of the contracted term as provided in Paragraph 1.1. Client shall have the right to terminate the contract at any time if, in its determination, Company has failed to adequately cure claims or defects for which notice has been provided under Paragraph 5.2 or maintain insurance for the benefit of Client as provided in Paragraph 5.1. Notice of termination shall be provided in writing and shall be deemed received Upon such termination, Company shall be entitled to compensation for all work performed prior to 6.15 Entire Agreement; Survival. This Agreement, including any Exhibits, states the entire Agreement between the parties and supersedes all previous contracts, proposals, oral or written, and all other communications between the parties respecting the subject matter hereof, and supersedes any and all prior understandings, representations, warranties, agreements or contracts (whether oral or written) between Client and the Company respecting the subject matter hereof. This Agreement may only be amended by an agreement in writing executed by the parties hereto. This agreement will remain in force for one year from the date of signing and can be renewed under mutual agreement of both parties. 6.13 Force Majeure. The Company shall not be responsible for delays or failures including any delay by the Company to make progress in the prosecution of any Services) if such delay arises out of causes beyond its control. Such causes may include, but are not restricted to, acts of God or of the public enemy, fires, floods, epidemics, riots, quarantine restrictions, strikes, freight embargoes, earthquakes, electrical outages, computer or communications failures, and severe weather, and acts or omissions of subcontractors or third parties. DocuSign Envelope ID: C3654092-C027-47F5-8925-98A2E54FCA62 7 6.14 Use By Third Parties. Work performed by the Company pursuant to this Agreement is only for the purpose intended and may be misleading if used in another context. Client agrees not to use any documents produced under this Agreement for anything other than the intended purpose without the Company's written permission. This Agreement shall, therefore, not create any rights or benefits to parties other than to Client and the Company. IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year first above written. CITY OF BURLINGAME A municipal corporation By: City Manager - Lisa K. Goldman Approved as to form: City Attorney - Michael Guina Attest: City Clerk - Meaghan Hassel-Shearer COMPANY By: Caine Computer Consulting, LLC Print Name: Title: Date: DocuSign Envelope ID: C3654092-C027-47F5-8925-98A2E54FCA62 Ronda Caine Alcantara 6/24/2021 Owner DocuSign Envelope ID: C3654092-C027-47F5-8925-98A2E54FCA62 Form 8.2 CONTRACT – CAINE COMPUTER CONSULTING, LLC CITY OF BURLINGAME       Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 AGREEMENT FOR PROFESSIONAL SERVICES This Agreement for Professional Services (the "Agreement"), originally effective May 1, 2008, and amended to extend the term, is by and between The City of Burlingame, with its principal office in Burlingame, California (hereinafter "Client"), and Caine Computer Consulting, LLC, corporation, with its principal office in Redwood City, California, (hereinafter the "Company"). WHEREAS, Client finds that the Company is willing to perform certain work hereinafter described in accordance with the provisions of this Agreement; and WHEREAS, Client finds that the Company is qualified to perform the work, all relevant factors considered, and that such performance will be in furtherance of Client's business. WHEREAS, Company will provides services both onsite and remotely at Company’s place of business as the need arises. NOW, THEREFORE, in consideration of the mutual covenants set forth herein and intending to be legally bound, the parties hereto agree as follows: 1. SERVICES. 1.1 Effective Date and Term. This Agreement is effective as of July 1, 2023. The term of this agreement is from the Effective Date until June 30, 2025 unless otherwise extended. However, at the sole option of the Client, this Agreement may be extended for up to two additional years, or terminated pursuant to the provisions hereof. 1.2 Services to Client. The Company shall provide the following ("Services") to Client: Network/ Computer System Administration Website Administration Project Management Computer Software Management, including but not limited to, the Sunridge Systems software Email System Management Telephone System Management Communications Dispatching Communications Supervision as necessary Training and Computer Education to employees City Projects as needed New Projects and responsibilities can be added to the above list if mutually agreed upon by the parties. Company agrees to provide consulting services, such as discussing available options, troubleshooting, recommending solutions and working with employee and equipment vendors as needed. Client will be responsible for all hardware components. If hardware repair and support is needed, Client agrees to pay for contractor parts and services. Cabling will be performed by cabling contractors approved jointly by Client and Company and paid for by Client. Company will work with the equipment vendors to troubleshoot issues and replace components under warranty. Any purchases made will conform to Client's purchasing policies and procedures. Company will provide support for       Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 2 workstation software, including the initial installation, re-installation, software upgrades/patches and configuration changes requested by Client. Company support for service software includes the initial installation, re-installation, software upgrades/patches and on-going monitoring of system processes which include daily backup, logs, alarms and alerts. Software loaded on servers and workstations must be approved by Company. Client will pay for any technical support contracts for third-party software. Company employee(s) will report directly to the Administrative Commander, a Police Department employee, or his/her designee. Company agrees to keep the Administrative Commander or his/her designee informed of work performed, and upon request, will provide an accounting of work done on projects. Client will be responsible for purchasing and upgrading software licenses. Company will provide services both on site and remotely in order to maintain the integrity of the Client's computer systems. If more than two hours work is required to be done after normal business hours (0800-1700) due to an emergency or other after-hours need on any one day, that work may be invoiced in addition to the contract amount, at a rate $65.00 per hour or another amount which has been mutually agreed upon by both parties. In an emergency, Company shall perform the work required to secure Client’s systems and, if feasible, maintain operational status. For emergency work, no pre-authorization by Client is required to perform the minimum work necessary as described above. For pre- scheduled after hours work or for work beyond the minimum necessary in an emergency, authorization from Client is required before additional work and financial obligations may be incurred under this Paragraph. If both parties agree, normal business hours can be adjusted to meet the needs of both. Company agrees to be available 24 hours a day, 7 days a week by providing home telephone, business telephone and cellular telephone numbers unless notice has been given otherwise to Client. If Company will not be available, Company will provide a list of alternative support options for Client to call in the event of emergency. 2. PAYMENT AND INVOICING TERMS. 2.1 Payment for Services. The Company will be paid as follows: $264,504.00 for two years to be paid monthly at the rate of $11,021.00 per month. Additional payment for specific projects may be negotiated separately and payment may be by hour or by project as mutually agreed upon. Any such modification of the payment terms must be agreed to in writing by the parties. 2.2 Reimbursable Costs. Client shall reimburse the Company direct costs incurred in connection with the Services rendered. Reimbursable costs include, but are not limited to, travel costs, subcontractors, materials and computer costs, copies, delivery, etc. that are necessary to a project or Service (the "Reimbursable Costs"). Travel costs are defined as air travel, lodging, meals and incidentals, ground transportation, tools, and all costs associated with travel. All travel expenses must receive Client's approval. The Company shall provide to Client substantiation of Reimbursable Costs incurred. Client will provide all equipment and software necessary for the fulfillment of this contract, at no cost to Company.       Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 3 2.3 Invoicing. (a) Invoices will submitted monthly by the Company for payment by Client. Payment is due upon receipt and is past due thirty (30) business days from receipt of invoice. If Client has any valid reason for disputing any portion of an invoice, Client will so notify the Company within seven (7) calendar days of receipt of invoice by Client, and if no such notification is given, the invoice will be deemed valid. The portion of the Company's invoice that is not in dispute shall be paid in accordance with the procedures set forth herein. If payment of invoices is not current, the Company may suspend performing further work. 3. CHANGES. Client may, with the approval of the Company, issue written directions within the general scope of any Services to be ordered. Such changes (the "Change Order") may be for additional work or the Company may be directed to change the direction of the work covered by the Task Order, but no change will be allowed unless agreed to by the Company in writing. 4. STANDARD OF CARE. 4.1 The Company warrants that its services shall be performed by personnel possessing competency consistent with applicable industry standards. No other representation, express or implied, and no warranty or guarantee are included or intended in this Agreement, or in any report, opinion, deliverable, work product, document or otherwise. Furthermore, no guarantee is made as to the efficacy or value of any services performed or software developed. This Section sets forth the only warranties provided by the company concerning the services and related work product. This warranty is made expressly in lieu of all other warranties, express or implied, including without limitation any implied warranties of fitness for a particular purpose, merchantability, non-infringement, title or otherwise. 4.2 Confidentiality. Company acknowledges that in the course of providing services to Client under this Agreement, it may encounter confidential information such as internal communications, investigatory records, etc. Company agrees not to discuss, disseminate, or fail to preserve as confidential any such information it accesses and that it shall use its best commercially reasonable efforts to preserve the confidentiality of all Client information. Company further agrees to notify Client promptly of any actual or possible breaches, accidental or otherwise, of confidential Client information and take all reasonable steps to cure any such breach. 5. LIABILITY. 5.1 Limitation. Company will provide a Liability and Errors and Omissions insurance policy in the amount of $1,000,000. Company shall also provide certificates of and endorsements for general liability coverage in the amount of $1,000,000 per occurrence, $2,000,000 aggregate, as well as automobile insurance in the amount of $1,000,000 and workers’ compensation insurance in the amount of $1,000,000 or as required by law. Client shall be named as additional insured on the above insurance, which shall be primary as to Client. Company is required to provide evidence of and endorsements for such insurance prior to undertaking any work on Client’s premises, and shall provide continuing coverage throughout the term of this Agreement. Failure to maintain such insurance shall be deemed a breach of this Agreement and Client may terminate this Agreement under the provisions of Paragraph 6.14. The       Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 4 Company's liability for any losses, injury or damages to Client arising out of or in connection with this Agreement, shall be limited to the amount of the policy. Client agrees to limit the Company's liability to Client for any damage on account of any error, omission or negligence to a sum not to exceed the amount of the insurance policy. The limitation of liability set forth herein is for any and all matters for which the Company may otherwise have liability arising out of or in connection with this Agreement, whether the claim arises in contract, tort, statute, or otherwise. 5.2 Remedy. Client shall notify Company in writing of any claim arising out of or relating to this Agreement or any material defect in or failure of services provided by Company as provided in this Agreement , whereupon Company shall (i) use commercially reasonable efforts to cure, at its expense, the matter that gave rise to the claim for which the Company is at fault, or, if such cure is not possible, (ii) return to Client the fees paid by Client to the Company for the particular service provided that gives rise to the claim.. 5.3 Indemnification. Company shall indemnify, defend, and hold Client, its directors, officers, employees, agents, and volunteers harmless from and against any and all liability, claims, suits, actions, damages, and causes of action arising out of, pertaining or relating to the negligence, recklessness or willful misconduct of Consultant, its employees, subcontractors, or agents, or on account of the performance or character of the Services, except for any such claim arising out of the sole negligence or willful misconduct of the City, its officers, employees, agents, or volunteers. It is understood that the duty of Consultant to indemnify and hold harmless includes the duty to defend as set forth in section 2778 of the California Civil Code. Notwithstanding the foregoing, for any design professional services, the duty to defend and indemnify City shall be limited to that allowed pursuant to California Civil Code section 2782.8. Acceptance of insurance certificates and endorsements required under this Agreement does not relieve Consultant from liability under this indemnification and hold harmless clause. This indemnification and hold harmless clause shall apply whether or not such insurance policies shall have been determined to be applicable to any of such damages or claims for damages. 5.4 Survival. Articles 2, 4, 5, and 6 survive the expiration or termination of this Agreement for any reason. 6. MISCELLANEOUS. Company may consult with other Vendors as needed and Client agrees to pay the costs thereof, provided that Company shall not share confidential Client information with such outside parties unless specifically approved to do so by Client All expenditures will be agreed upon before such consultation is sought. 6.1 Insecurity and Adequate Assurances. If reasonable grounds for insecurity arise with respect to Client's ability to pay for the Services in a timely fashion, the Company may demand in writing adequate assurances of Client's ability to meet its payment obligations under this Agreement. Unless Client provides the assurances in a reasonable time and manner acceptable to the Company, in addition to any other rights and remedies available, Company may partially or totally suspend its performance while awaiting assurances, without any liability. 6.2 Severability. Should any part of this Agreement for any reason be declared invalid, such decision shall not affect the validity of any remaining provisions, which remaining provisions shall remain in full force and effect as if this Agreement had been executed with the invalid portion thereof       Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 5 eliminated, and it is hereby declared the intention of the parties that they would have executed the remaining portion of this Agreement without including any such part, parts, or portions which may, for any reason, be hereafter declared invalid. Any provision shall nevertheless remain in full force and effect in all other circumstances. 6.3 Modification and Waiver. Waiver of breach of this Agreement by either party shall not be considered a waiver of any other subsequent breach. 6.4 Independent Contractor. The Company is an independent contractor. No employment relationship or joint venture is intended or created by this Agreement. . 6.5 Notices. Client shall give the Company written notice within one hundred eighty (180) days of obtaining knowledge of the occurrence of any claim or cause of action which Client believes that it has, or may seek to assert or allege, against the Company, whether such claim is based in law or equity, arising under or related to this Agreement or to the transactions contemplated hereby, or any act or omission to act by the Company with respect hereto. All notices or other communications hereunder shall be in writing, sent by courier or the fastest possible means, provided that recipient receives a manually signed copy and the transmission method is scheduled to deliver within 48 hours, and shall be deemed given when delivered to the address specified below or such other address as may be specified in a written notice in accordance with this Section. Any party may, by notice given in accordance with this Section to the other parties, designate another address or person or entity for receipt of notices hereunder. 6.6 Assignment. This Agreement is not assignable or transferable by either party without written consent of the other party,. 6.7 Disputes. The Company and Client recognize that disputes arising under this Agreement are best resolved at the working level by the parties directly involved. . Failing resolution of conflicts at the organizational level, the Company and Client agree that any remaining conflicts arising out of or relating to this Contract may be submitted to nonbinding mediation on mutually acceptable terms. Either party may request such mediation by written notice to the other. Failure to act on an alleged breach of this Agreement during proposed or pending mediation shall not be deemed a waiver of any arguments or claims relating to that breach. . If the dispute is not resolved through non-binding mediation, then the parties may take other appropriate action subject to the other terms of this Agreement. 6.8 Section Headings. Title and headings of sections of this Agreement are for convenience of reference only and shall not affect the construction of any provision of this Agreement. 6.9 Representations; Counterparts. Each person executing this Agreement on behalf of a party hereto represents and warrants that such person is duly and validly authorized to do so on behalf of such party, with full right and authority to execute this Agreement and to bind such party with respect to all of its obligations hereunder. This Agreement may be executed (by original or telecopied signature) in counterparts, each of which shall be deemed an original, but all of which taken together shall constitute but one and the same instrument. 6.10 Residuals. Nothing in this Agreement or elsewhere will prohibit or limit the Company's ownership and use of ideas, concepts, know-how, methods, models, techniques, skill knowledge and experience that were used, developed or gained in       Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 6 connection with this Agreement. The Client shall have the right to use all data collected or generated under this Agreement. 6.11 Cooperation. Client will cooperate with the Company in taking actions and executing documents, as appropriate, to achieve the objectives of this Agreement. Client agrees that the Company's performance is dependent on Client's timely and effective cooperation with the Company. Accordingly, Client acknowledges that any delay by Client may result in the Company being released from an obligation or scheduled deadline or in Client having to pay extra fees for the Company's agreement to meet a specific obligation or deadline despite the delay. 6.12 Governing Law and Construction; Venue. This Agreement will be governed by and construed in accordance with the laws of California, without regard to the principles of conflicts of law. The language of this Agreement shall be deemed to be the result of negotiation among the parties and their respective counsel and shall not be construed strictly for or against any party. Venue for any disputes arising out of this Agreement that cannot be resolved informally shall be in the Superior Court for the County of San Mateo, California. 6.14 Termination of Contract. This contract may be terminated upon written notice delivered by either Client or Company not less than Ninety (90) days prior to the termination date. However, Company shall have no rights to compensation for work performed outside of the contracted term as provided in Paragraph 1.1. Client shall have the right to terminate the contract at any time if, in its determination, Company has failed to adequately cure claims or defects for which notice has been provided under Paragraph 5.2 or maintain insurance for the benefit of Client as provided in Paragraph 5.1. Notice of termination shall be provided in writing and shall be deemed received Upon such termination, Company shall be entitled to compensation for all work performed prior to 6.15 Entire Agreement; Survival. This Agreement, including any Exhibits, states the entire Agreement between the parties and supersedes all previous contracts, proposals, oral or written, and all other communications between the parties respecting the subject matter hereof, and supersedes any and all prior understandings, representations, warranties, agreements or contracts (whether oral or written) between Client and the Company respecting the subject matter hereof. This Agreement may only be amended by an agreement in writing executed by the parties hereto. This agreement will remain in force for one year from the date of signing and can be renewed under mutual agreement of both parties. 6.13 Force Majeure. The Company shall not be responsible for delays or failures (including any delay by the Company to make progress in the prosecution of any Services) if such delay arises out of causes beyond its control. Such causes may include, but are not restricted to, acts of God or of the public enemy, fires, floods, epidemics, riots, quarantine restrictions, strikes, freight embargoes, earthquakes, electrical outages, computer or communications failures, and severe weather, and acts or omissions of subcontractors or third parties. 6.14 Use By Third Parties. Work performed by the Company pursuant to this Agreement is only for the purpose intended and may be misleading if used in another context. Client agrees not to use any documents produced       Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 7 under this Agreement for anything other than the intended purpose without the Company's written permission. This Agreement shall, therefore, not create any rights or benefits to parties other than to Client and the Company. IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year first above written. CITY OF BURLINGAME A municipal corporation By: City Manager – Lisa K. Goldman Approved as to form: ____________________________________ City Attorney – Michael Guina Attest: ____________________________________ City Clerk – Meaghan Hassel-Shearer COMPANY By: ____________________________________ Caine Computer Consulting, LLC Print Name : Title : Date :               Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 1 CITY OF BURLINGAME PROFESSIONAL SERVICES AGREEMENT This Agreement is made and entered into as of ________________, 20____ by and between the City of Burlingame, a public agency organized and operating under the laws of the State of California with its principal place of business at 501 Primrose Road, Burlingame, CA 94010 (“City”), and Caine Consulting, LLC, a limited liability corporation at 274 Redwood Shores Parkway, #113, Redwood City, CA 94065 (hereinafter referred to as “Consultant”). City and Consultant are sometimes individually referred to as “Party” and collectively as “Parties” in this Agreement. RECITALS A. City is a public agency of the State of California and is in need of professional services for the following project: Information technology services, as provided in Exhibit A, attached hereto (hereinafter referred to as “the Project”). B. City has previously contracted with Consultant for similar services with successful results. B. Consultant is duly licensed and has the necessary qualifications to provide such services. C. The Parties desire by this Agreement to establish the terms for City to retain Consultant to provide the services described herein. AGREEMENT NOW, THEREFORE, IT IS AGREED AS FOLLOWS: 1. Services. Consultant shall provide the City with the services described in the Scope of Services attached hereto as Exhibit “A.” 2. Compensation. a. Subject to paragraph 2(b) below, the City shall pay Consultant $269,794 for two years to be paid monthly at the rate of $11,241.42 per month. If more than two hours work is required to be done after normal business hours (0800-1700) due to an emergency or other after-hours need on any one day, that work may be invoiced in addition to the contract amount, at a rate $65.00 per hour or another amount which has been mutually agreed upon by both parties. b. In no event shall the total amount paid for services rendered by Consultant under this Agreement exceed the sum of $11,241.42. c. Additional payment for specific projects may be negotiated separately and payment may be made by hour or by project as mutually agreed upon. Any such modification of the payment terms must be agreed to in writing by the parties. Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 2 d. Reimbursable Costs. City shall reimburse Consultant for direct costs incurred in connection with the Services rendered. Reimbursable costs include, but are not limited to, travel costs, subcontractors, materials and computer costs, copies, delivery, etc. that are necessary to a project or Service (the "Reimbursable Costs"). Travel costs are defined as air travel, lodging, meals and incidentals, ground transportation, tools, and all costs associated with travel. All travel expenses must receive City’s approval. Consultant shall provide City with substantiation of Reimbursable Costs incurred. City will provide all equipment and software necessary for the fulfillment of this contract, at no cost to Company. 3. Additional Work. If changes in the work seem merited by Consultant or the City, and informal consultations with the other party indicate that a change is warranted, it shall be processed in the following manner: a letter outlining the changes shall be forwarded to the City by Consultant with a statement of estimated changes in fee or time schedule. An amendment to this Agreement shall be prepared by the City and executed by both Parties before performance of such services, or the City will not be required to pay for the changes in the scope of work. Such amendment shall not render ineffective or invalidate unaffected portions of this Agreement. 4. Maintenance of Records. Books, documents, papers, accounting records, and other evidence pertaining to costs incurred shall be maintained by Consultant and made available at all reasonable times during the contract period and for four (4) years from the date of final payment under the contract for inspection by City. 5. Term The term of this Agreement shall be from July 1, 2025 to June 30, 2027, unless earlier terminated as provided herein. The Parties may, by mutual, written consent, extend the term of this Agreement if necessary to complete the Project. Consultant shall perform its services in a prompt and timely manner within the term of this Agreement. 6. Delays in Performance. a. Neither City nor Consultant shall be considered in default of this Agreement for delays in performance caused by circumstances beyond the reasonable control of the non- performing party. For purposes of this Agreement, such circumstances include but are not limited to, abnormal weather conditions; floods; earthquakes; fire; epidemics; pandemics; war; riots and other civil disturbances; strikes, lockouts, work slowdowns, and other labor disturbances; sabotage or judicial restraint. b. Should such circumstances occur, the non-performing party shall, within a reasonable time of being prevented from performing, give written notice to the other party describing the circumstances preventing continued performance and the efforts being made to resume performance of this Agreement. 7. Compliance with Law. Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 3 a. Consultant shall comply with all applicable laws, ordinances, codes and regulations of the federal, state and local government, including Cal/OSHA requirements. b. If required, Consultant shall assist the City, as requested, in obtaining and maintaining all permits required of Consultant by federal, state and local regulatory agencies. c. If applicable, Consultant is responsible for all costs of clean up and/ or removal of hazardous and toxic substances spilled as a result of his or her services or operations performed under this Agreement. 8. Standard of Care Consultant’s services will be performed in accordance with generally accepted professional practices and principles and in a manner consistent with the level of care and skill ordinarily exercised by members of the profession currently practicing under similar conditions. 9. Assignment and Subconsultant Consultant shall not assign, sublet, or transfer this Agreement or any rights under or interest in this Agreement without the written consent of the City, which may be withheld for any reason. Any attempt to so assign or so transfer without such consent shall be void and without legal effect and shall constitute grounds for termination. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement. Nothing contained herein shall prevent Consultant from employing independent associates, and subconsultants as Consultant may deem appropriate to assist in the performance of services hereunder. 10. Independent Contractor Consultant is retained as an independent contractor and is not an employee of City. No employee or agent of Consultant shall become an employee of City. The work to be performed shall be in accordance with the work described in this Agreement, subject to such directions and amendments from City as herein provided. 11. Insurance. Consultant shall not commence work for the City until it has provided evidence satisfactory to the City it has secured all insurance required by Exhibit B, attached and incorporated herein. In addition, Consultant shall not allow any subcontractor to commence work on any subcontract until it has secured all insurance required under this section. a. Evidence Required Prior to execution of the Agreement, the Consultant shall file with the City evidence of insurance from an insurer or insurers certifying to the coverage of all insurance required herein. Such evidence shall include original copies of the ISO CG 00 01 (or insurer’s equivalent) signed by the insurer’s representative and Certificate of Insurance (Acord Form 25-S or equivalent), together with required endorsements. All evidence of insurance shall be signed by a properly authorized officer, agent, or qualified representative of the insurer and shall certify the names of the insured, any additional insureds, where appropriate, the type and amount of the insurance, the location and operations to which the insurance applies, and the expiration date of such insurance. Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 4 b. Policy Provisions Required (i) Consultant shall provide the City at least thirty (30) days prior written notice of cancellation of any policy required by this Agreement, except that the Consultant shall provide at least ten (10) days prior written notice of cancellation of any such policy due to non-payment of premium. If any of the required coverage is cancelled or expires during the term of this Agreement, the Consultant shall deliver renewal certificate(s) including the General Liability Additional Insured Endorsement to the City at least ten (10) days prior to the effective date of cancellation or expiration. (ii) The Commercial General Liability Policy and Automobile Policy shall each contain a provision stating that Consultant’s policy is primary insurance and that any insurance, self-insurance or other coverage maintained by the City or any named insureds shall not be called upon to contribute to any loss. (iii) The retroactive date (if any) of each policy is to be no later than the effective date of this Agreement. Consultant shall maintain such coverage continuously for a period of at least three years after the completion of the work under this Agreement. Consultant shall purchase a one (1) year extended reporting period A) if the retroactive date is advanced past the effective date of this Agreement; B) if the policy is cancelled or not renewed; or C) if the policy is replaced by another claims-made policy with a retroactive date subsequent to the effective date of this Agreement. (iv) All required insurance coverages, except for the professional liability coverage, shall contain or be endorsed to provide a waiver of subrogation in favor of the City, its officials, officers, employees, agents, and volunteers or shall specifically allow Consultant or others providing insurance evidence in compliance with these specifications to waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subconsultants. (v) The limits set forth herein shall apply separately to each insured against whom claims are made or suits are brought, except with respect to the limits of liability. Further the limits set forth herein shall not be construed to relieve the Consultant from liability in excess of such coverage, nor shall it limit the Consultant’s indemnification obligations to the City and shall not preclude the City from taking such other actions available to the City under other provisions of the Agreement or law. c. Qualifying Insurers (i) All policies required shall be issued by acceptable insurance companies, as determined by the City, which satisfy the following minimum requirements: (1) Each such policy shall be from a company or companies with a current A.M. Best's rating of no less than A:VII and admitted to transact in the business of insurance in the State of California, or otherwise allowed to place insurance through surplus line brokers under applicable provisions of the California Insurance Code or any federal law. d. Additional Insurance Provisions Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 5 (i) The foregoing requirements as to the types and limits of insurance coverage to be maintained by Consultant, and any approval of said insurance by the City, is not intended to and shall not in any manner limit or qualify the liabilities and obligations otherwise assumed by the Consultant pursuant to this Agreement, including but not limited to, the provisions concerning indemnification. (ii) If at any time during the life of the Agreement, any policy of insurance required under this Agreement does not comply with these specifications or is canceled and not replaced, City has the right but not the duty to obtain the insurance it deems necessary and any premium paid by City will be promptly reimbursed by Consultant or City will withhold amounts sufficient to pay premium from Consultant payments. In the alternative, City may cancel this Agreement. (iii) The City may require the Consultant to provide complete copies of all insurance policies in effect for the duration of the Project. (iv) Neither the City nor any of its officials, officers, employees, agents or volunteers shall be personally responsible for any liability arising under or by virtue of this Agreement. e. Subconsultant Insurance Requirements. Consultant shall not allow any subcontractors or subconsultants to commence work on any subcontract until they have provided evidence satisfactory to the City that they have secured all insurance required under this section. Policies of commercial general liability insurance provided by such subcontractors or subconsultants shall be endorsed to name the City as an additional insured using ISO form CG 20 38 04 13 or an endorsement providing the exact same coverage. If requested by Consultant, City may approve different scopes or minimum limits of insurance for particular subcontractors or subconsultants. 12. Indemnification. a. To the fullest extent permitted by law, Consultant shall defend (with counsel of City’s choosing), indemnify and hold the City, its officials, officers, employees, volunteers, and agents free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury of any kind, in law or equity, to property or persons, including wrongful death, in any manner arising out of, pertaining to, or incident to any acts, errors or omissions, or willful misconduct of Consultant, its officials, officers, employees, subcontractors, consultants or agents in connection with the performance of the Consultant’s services, the Project or this Agreement, including without limitation the payment of all damages, expert witness fees and attorney’s fees and other related costs and expenses. Consultant’s obligation to indemnify shall be limited to the amount of Consultant’s insurance policies. b. If Consultant’s obligation to defend, indemnify, and/or hold harmless arises out of Consultant’s performance of “design professional” services (as that term is defined under Civil Code section 2782.8), then, and only to the extent required by Civil Code section 2782.8, which is fully incorporated herein, Consultant’s indemnification obligation shall be limited to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant, and, upon Consultant obtaining a final adjudication by a court of competent jurisdiction, Consultant’s liability for such claim, including the cost to defend, shall not exceed the Consultant’s proportionate percentage of fault. Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 6 c. City shall notify Consultant of any claim arising out of or relating to this Agreement or in any material defect or failure of services provided by Consultant as provided in this Agreement. Consultant shall then (i) use commercially reasonable efforts to cure, at its expense, the matter that gave rise to the claim for which Consultant is at fault or, if such cure is not possible, (ii) return to City the fees paid by City to Consultant for the particular service provided that gives rise to the claim. Efforts to cure as discussed in this Section 12(c) do not impact Consultant’s indemnification obligation in Section 12(a). 13. California Labor Code Requirements. a. Consultant is aware of the requirements of California Labor Code Sections 1720 et seq. and 1770 et seq., which require the payment of prevailing wage rates and the performance of other requirements on certain “public works” and “maintenance” projects (“Prevailing Wage Laws”). If the services are being performed as part of an applicable “public works” or “maintenance” project, as defined by the Prevailing Wage Laws, and if the total compensation is $1,000 or more, Consultant agrees to fully comply with such Prevailing Wage Laws. Consultant shall defend, indemnify and hold the City, its officials, officers, employees and agents free and harmless from any claims, liabilities, costs, penalties or interest arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. It shall be mandatory upon the Consultant and all subconsultants to comply with all California Labor Code provisions, which include but are not limited to prevailing wages (Labor Code Sections 1771, 1774 and 1775), employment of apprentices (Labor Code Section 1777.5), certified payroll records (Labor Code Sections 1771.4 and 1776), hours of labor (Labor Code Sections 1813 and 1815) and debarment of contractors and subcontractors (Labor Code Section 1777.1). The requirement to submit certified payroll records directly to the Labor Commissioner under Labor Code section 1771.4 shall not apply to work performed on a public works project that is exempt pursuant to the small project exemption specified in Labor Code Section 1771.4. b. If the services are being performed as part of an applicable “public works” or “maintenance” project, then pursuant to Labor Code Sections 1725.5 and 1771.1, the Consultant and all subconsultants performing such services must be registered with the Department of Industrial Relations. Consultant shall maintain registration for the duration of the Project and require the same of any subconsultants, as applicable. Notwithstanding the foregoing, the contractor registration requirements mandated by Labor Code Sections 1725.5 and 1771.1 shall not apply to work performed on a public works project that is exempt pursuant to the small project exemption specified in Labor Code Sections 1725.5 and 1771.1. c. This Agreement may also be subject to compliance monitoring and enforcement by the Department of Industrial Relations. It shall be Consultant’s sole responsibility to comply with all applicable registration and labor compliance requirements. Any stop orders issued by the Department of Industrial Relations against Consultant or any subcontractor that affect Consultant’s performance of services, including any delay, shall be Consultant’s sole responsibility. Any delay arising out of or resulting from such stop orders shall be considered Consultant caused delay and shall not be compensable by the City. Consultant shall defend, indemnify and hold the City, its officials, officers, employees and agents free and harmless from any claim or liability arising out of stop orders issued by the Department of Industrial Relations against Consultant or any subcontractor. 14. Verification of Employment Eligibility. Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 7 By executing this Agreement, Consultant verifies that it fully complies with all requirements and restrictions of state and federal law respecting the employment of undocumented aliens, including, but not limited to, the Immigration Reform and Control Act of 1986, as may be amended from time to time, and shall require all subconsultants and sub-subconsultants to comply with the same. 15. Laws and Venue. This Agreement shall be interpreted in accordance with the laws of the State of California. If any action is brought to interpret or enforce any term of this Agreement, the action shall be brought in a state or federal court situated in the County of San Mateo, State of California. 16. Termination or Abandonment a. City has the right to terminate or abandon any portion or all of the work under this Agreement by giving ten (10) calendar days written notice to Consultant. In such event, City shall be immediately given title and possession to all original field notes, drawings and specifications, written reports and other documents produced or developed for that portion of the work completed and/or being abandoned. City shall pay Consultant the reasonable value of services rendered for any portion of the work completed prior to termination. If said termination occurs prior to completion of any task for the Project for which a payment request has not been received, the charge for services performed during such task shall be the reasonable value of such services, based on an amount mutually agreed to by City and Consultant of the portion of such task completed but not paid prior to said termination. City shall not be liable for any costs other than the charges or portions thereof which are specified herein. Consultant shall not be entitled to payment for unperformed services, and shall not be entitled to damages or compensation for termination of work. b. Consultant may terminate its obligation to provide further services under this Agreement upon thirty (30) calendar days’ written notice to City only in the event of substantial failure by City to perform in accordance with the terms of this Agreement through no fault of Consultant. 17. Documents. Except as otherwise provided in “Termination or Abandonment,” above, all original field notes, written reports, Drawings and Specifications and other documents, produced or developed for the Project shall, upon payment in full for the services described in this Agreement, be furnished to and become the property of the City. 18. Confidentiality. Consultant acknowledges that in the course of providing Services to City under this Agreement, it may encounter confidential information such as internal communications, investigatory records, personnel records, or other similar records. Consultant agrees not to discuss, disseminate, or fail to preserve as confidential any such information it accesses and that it shall use its best commercially reasonably efforts to preserve the confidentiality of all City information. Consultant further agrees to notify City of any actual or possible breaches, accidental or otherwise, of confidential City information and take all reasonable steps to cure any such breach. 19. Organization Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 8 Consultant shall assign Rhonda Caine Alcantara as Project Manager. The Project Manager shall not be removed from the Project or reassigned without the prior written consent of the City. 20. Limitation of Agreement This Agreement is limited to and includes only the work included in the Project described above. 21. Notice Any notice or instrument required to be given or delivered by this Agreement may be given or delivered by depositing the same in any United States Post Office, certified mail, return receipt requested, postage prepaid, addressed to: CITY: City of Burlingame 501 Primrose Road Burlingame, CA 94010 Attn: Burlingame Police Department CONSULTANT: Ronda Caine Alcantara 274 Redwood Shores Parkway, #113, Redwood City, CA 94065 and shall be effective upon receipt thereof. 22. Third Party Rights Nothing in this Agreement shall be construed to give any rights or benefits to anyone other than the City and the Consultant. 23. Equal Opportunity Employment Consultant represents that it is an equal opportunity employer and that it shall not discriminate against any employee or applicant for employment because of race, religion, color, national origin, ancestry, sex, age or other interests protected by the State or Federal Constitutions. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. 24. Entire Agreement This Agreement, with its exhibits, represents the entire understanding of City and Consultant as to those matters contained herein, and supersedes and cancels any prior or contemporaneous oral or written understanding, promises or representations with respect to those matters covered hereunder. Each Party acknowledges that no representations, inducements, promises or agreements have been made by any person which are not incorporated herein, and that any other agreements shall be void. This Agreement may not be modified or altered except in writing signed by both Parties hereto. This is an integrated Agreement. 25. Severability Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 9 The unenforceability, invalidity or illegality of any provision(s) of this Agreement shall not render the remaining provisions unenforceable, invalid or illegal. 26. Successors and Assigns This Agreement shall be binding upon and shall inure to the benefit of the successors in interest, executors, administrators and assigns of each Party to this Agreement. However, Consultant shall not assign or transfer by operation of law or otherwise any or all of its rights, burdens, duties or obligations without the prior written consent of City. Any attempted assignment without such consent shall be invalid and void. 27. Non-Waiver None of the provisions of this Agreement shall be considered waived by either Party, unless such waiver is specifically specified in writing. 28. Time of Essence Time is of the essence for each and every provision of this Agreement. 29. City’s Right to Employ Other Consultants City reserves its right to employ other consultants, including engineers, in connection with this Project or other projects. 30. Prohibited Interests Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no director, official, officer or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit [SIGNATURES ON FOLLOWING PAGE] Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 10 SIGNATURE PAGE FOR PROFESSIONAL SERVICES AGREEMENT BETWEEN CITY OF BURLINGAME AND CAINE COMPUTER CONSULTING, LLC IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date first written above. CITY OF BURLINGAME Approved By: Lisa Goldman, City Manager Date Attested By: Meaghan Hassel-Shearer, City Clerk Approved As To Form: Michael Guina City Attorney CAINE COMPUTER CONSULTING, LLC Signature Name Title Date Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 11 EXHIBIT A Scope of Services Consultant shall provide the following services: Network/ Computer System Administration Website Administration Project Management Computer Software Management, including but not limited to, the Sunridge Systems software Email System Management Telephone System Management Communications Dispatching Communications Supervision as necessary Training and Computer Education to employees City Projects as needed Consultant agrees to provide consulting services, such as discussing available options, troubleshooting, recommending solutions and working with employee and equipment vendors as needed. Consultant shall provide support for workstation software, including the initial installation, re- installation, software upgrades/patches and configuration changes requested by City. Consultant support for service software includes the initial installation, re-installation, software upgrades/patches and on-going monitoring of system processes which include daily backup, logs, alarms and alerts. Software loaded on servers and workstations must be approved by Consultant. Consultant and any employees or agents shall report directly to the Burlingame Police Department Chief or his/her designee. Consultant agrees to keep the Administrative Captain or his/her designee informed of work performed, and upon request, will provide an accounting of work done on projects. Consultant shall provide services both on site and remotely in order to maintain the integrity of the City's computer systems. In an emergency, Consultant shall perform the work required to secure City’s systems and, if feasible, maintain operational status. For emergency work, no pre- authorization by City is required to perform the minimum work necessary as described above. For pre-scheduled after hours work or for work beyond the minimum necessary in an emergency, authorization from City is required before additional work and financial obligations may be incurred under this Paragraph. If both parties agree, normal business hours can be adjusted to meet the needs of both. Consultant agrees to be available 24 hours a day, 7 days a week by providing home telephone, business telephone and cellular telephone numbers unless notice has been given otherwise to City. If Consultant will not be available, Consultant will provide a list of alternative support options for City to contact in the event of emergency. Consultant may consult with other vendors as needed. Upon the parties mutual agreement, in writing of these additional costs, City agrees to pay costs thereof, provided that Consultant shall not share confidential information with any outside parties unless specifically authorized by City to do so. Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 12 City shall be responsible for all hardware components required to carry out the services above. If hardware repair or support is required, City agrees to pay such costs. Consultant shall interface with any equipment vendors to troubleshoot issues and replace components under warranty. Cabling shall be performed by cabling contractors approved jointly by City and Consultant. City shall pay costs of required cabling. City shall pay for any technical support contracts for third-party software. City will be responsible for purchasing and upgrading software licenses. Any purchases required to perform the Services herein shall conform to City’s purchasing policies and procedures. This scope of work maybe expanded upon mutual agreement by the parties in writing. Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 13 EXHIBIT B Insurance Requirements Commercial General Liability a. The Consultant shall take out and maintain, during the performance of all work under this Agreement, in amounts not less than specified herein, Commercial General Liability Insurance, in a form and with insurance companies acceptable to the City. b. Coverage for Commercial General Liability insurance shall be at least as broad as the following: i. Insurance Services Office Commercial General Liability coverage (Occurrence Form CG 00 01) or exact equivalent. c. Commercial General Liability Insurance must include coverage for the following: i. Bodily Injury and Property Damage ii. Personal Injury/Advertising Injury iii. Premises/Operations Liability iv. Products/Completed Operations Liability v. Aggregate Limits that Apply per Project vi. Explosion, Collapse and Underground (UCX) exclusion deleted vii. Contractual Liability with respect to this Agreement viii. Property Damage ix. Independent Contractors Coverage d. The policy shall contain no endorsements or provisions limiting coverage for (1) contractual liability; (2) cross liability exclusion for claims or suits by one insured against another; (3) products/completed operations liability; or (4) contain any other exclusion contrary to the Agreement. e. The policy shall give City, its officials, officers, employees, agents and City designated volunteers additional insured status using ISO endorsement forms CG 20 10 10 01 and 20 37 10 01, or endorsements providing the exact same coverage. f. The general liability program may utilize either deductibles or provide coverage excess of a self-insured retention, subject to written approval by the City, and provided that such deductibles shall not apply to the City as an additional insured. Automobile Liability a. At all times during the performance of the work under this Agreement, the Consultant shall maintain Automobile Liability Insurance for bodily injury and property damage including coverage for owned, non-owned and hired vehicles, in a form and with insurance companies acceptable to the City. b. Coverage for automobile liability insurance shall be at least as broad as Insurance Services Office Form Number CA 00 01 covering automobile liability (Coverage Symbol 1, any auto). Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 14 c. The policy shall give City, its officials, officers, employees, agents and City designated volunteers additional insured status. d. Subject to written approval by the City, the automobile liability program may utilize deductibles, provided that such deductibles shall not apply to the City as an additional insured, but not a self-insured retention. Workers’ Compensation/Employer’s Liability a) Consultant certifies that he/she is aware of the provisions of Section 3700 of the California Labor Code which requires every employer to be insured against liability for workers’ compensation or to undertake self-insurance in accordance with the provisions of that code, and he/she will comply with such provisions before commencing work under this Agreement. b) To the extent Consultant has employees at any time during the term of this Agreement, at all times during the performance of the work under this Agreement, the Consultant shall maintain full compensation insurance for all persons employed directly by him/her to carry out the work contemplated under this Agreement, all in accordance with the “Workers’ Compensation and Insurance Act,” Division IV of the Labor Code of the State of California and any acts amendatory thereof, and Employer’s Liability Coverage in amounts indicated herein. Consultant shall require all subconsultants to obtain and maintain, for the period required by this Agreement, workers’ compensation coverage of the same type and limits as specified in this section. Professional Liability (Errors and Omissions) At all times during the performance of the work under this Agreement the Consultant shall maintain professional liability or Errors and Omissions insurance appropriate to its profession, in a form and with insurance companies acceptable to the City and in an amount indicated herein. This insurance shall be endorsed to include contractual liability applicable to this Agreement and shall be written on a policy form specifically designed to protect against acts, errors or omissions of the Consultant. “Covered Professional Services” as designated in the policy must specifically include work performed under this Agreement. The policy must “pay on behalf of” the insured and must include a provision establishing the insurer's duty to defend. Minimum Policy Limits Required a) The following insurance limits are required for the Agreement: Limits Commercial General Liability $1,000,000 per occurrence/ $2,000,000 aggregate for bodily injury, personal injury, and property damage Automobile Liability $1,000,000 combined single limit Employer’s Liability $1,000,000 per accident or disease Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31 83717.00002\34021673.2 15 Professional Liability $1,000,000 per claim and aggregate (errors and omissions) b) Defense costs shall be payable in addition to the limits. c) Requirements of specific coverage or limits contained in this section are not intended as a limitation on coverage, limits, or other requirement, or a waiver of any coverage normally provided by any insurance. Any available coverage shall be provided to the parties required to be named as Additional Insured pursuant to this Agreement. Docusign Envelope ID: FDA91954-4F02-4521-9245-D4AA72B2AE31