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HomeMy WebLinkAboutReso - CC - 142-2024RESOLUTION NO. 142-2024 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF BURLINGAME AUTHORIZING THE CITY MANAGER TO EXECUTE A FIVE-YEAR AGREEMENT WITH RINGCENTRAL FOR A CLOUD-HOSTED PHONE SYSTEM IN AMOUNT OF $244,390 WITH THE OPTION TO RENEW SUBSCRIPTION SERVICES ANNUALLY; EXECUTE AMENDMENTS TO ADD, CHANGE, OR REMOVE LICENSES WITH RINGCENTRAL AS NEEDED; AND EXECUTE A PROFESSIONAL SERVICES AGREEMENT WITH PACKET FUSION FOR THE PHONE SYSTEM IMPLEMENTATION PROJECT MANAGEMENT, CONFIGURATIONS, TRAINING, AND ONSITE ASSISTANCE IN THE AMOUNT OF $35,380 WHEREAS, the City of Burlingame requires a robust communication platform to provide excellent customer service to the public and achieve the City’s goals; and WHEREAS, the City’s current ShoreTel phone system will reach end-of-life on December 31, 2025; and WHEREAS, after a request for proposals was released on May 8, 2024, RingCentral was selected to replace the existing ShoreTel phone system; and WHEREAS, Packet Fusion was selected to implement and manage the project; and WHEREAS, the total cost for the project is $293,770, which includes $14,000 of contingency; and WHEREAS, sufficient funds were included in the fiscal year 2024-25 Information Technology Internal Services Fund budget for the implementation and annual subscription cost of a new phone system; and WHEREAS, amounts for the remainder of the agreement will be included in subsequent budgets. NOW, THEREFORE, BE IT RESOLVED, that the City Council of the City of Burlingame hereby approves and authorizes the City Manager to execute a five-year agreement with RingCentral for a cloud-hosted phone system in the amount of $244,390 with the option to renew subscription services annually; authorizes the City Manager to execute amendments to add, change, or remove licenses with RingCentral as needed; and authorizes the City Manager to execute a professional services agreement with Packet Fusion for the phone system implementation project management, configuration, training, and onsite assistance in the amount of $35,380. ______________________________ Donna Colson, Mayor Docusign Envelope ID: CF52BF86-6D25-418E-96CC-678A528C79B9 I, MEAGAN HASSEL-SHEARER, City Clerk of the City of Burlingame, hereby certify that the foregoing Resolution was adopted at a regular meeting of the City Council held on November 18, 2024, and was adopted thereafter by the following vote: AYES: COUNCILMEMBERS: BROWNRIGG, COLSON, LEE, PAPPAJOHN, STEVENSON NOES: COUNCILMEMBERS: NONE ABSENT: COUNCILMEMBERS: NONE _____________________________ Meaghan Hassel Shearer, City Clerk Docusign Envelope ID: CF52BF86-6D25-418E-96CC-678A528C79B9