HomeMy WebLinkAboutReso - CC - 142-2024RESOLUTION NO. 142-2024
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF BURLINGAME
AUTHORIZING THE CITY MANAGER TO EXECUTE A FIVE-YEAR AGREEMENT
WITH RINGCENTRAL FOR A CLOUD-HOSTED PHONE SYSTEM IN AMOUNT OF
$244,390 WITH THE OPTION TO RENEW SUBSCRIPTION SERVICES ANNUALLY;
EXECUTE AMENDMENTS TO ADD, CHANGE, OR REMOVE LICENSES WITH
RINGCENTRAL AS NEEDED; AND EXECUTE A PROFESSIONAL SERVICES
AGREEMENT WITH PACKET FUSION FOR THE PHONE SYSTEM
IMPLEMENTATION PROJECT MANAGEMENT, CONFIGURATIONS, TRAINING,
AND ONSITE ASSISTANCE IN THE AMOUNT OF $35,380
WHEREAS, the City of Burlingame requires a robust communication platform to provide
excellent customer service to the public and achieve the City’s goals; and
WHEREAS, the City’s current ShoreTel phone system will reach end-of-life on December
31, 2025; and
WHEREAS, after a request for proposals was released on May 8, 2024, RingCentral was
selected to replace the existing ShoreTel phone system; and
WHEREAS, Packet Fusion was selected to implement and manage the project; and
WHEREAS, the total cost for the project is $293,770, which includes $14,000 of
contingency; and
WHEREAS, sufficient funds were included in the fiscal year 2024-25 Information
Technology Internal Services Fund budget for the implementation and annual subscription cost of
a new phone system; and
WHEREAS, amounts for the remainder of the agreement will be included in subsequent
budgets.
NOW, THEREFORE, BE IT RESOLVED, that the City Council of the City of
Burlingame hereby approves and authorizes the City Manager to execute a five-year agreement
with RingCentral for a cloud-hosted phone system in the amount of $244,390 with the option to
renew subscription services annually; authorizes the City Manager to execute amendments to add,
change, or remove licenses with RingCentral as needed; and authorizes the City Manager to
execute a professional services agreement with Packet Fusion for the phone system
implementation project management, configuration, training, and onsite assistance in the amount
of $35,380.
______________________________
Donna Colson, Mayor
Docusign Envelope ID: CF52BF86-6D25-418E-96CC-678A528C79B9
I, MEAGAN HASSEL-SHEARER, City Clerk of the City of Burlingame, hereby certify that the
foregoing Resolution was adopted at a regular meeting of the City Council held on November 18,
2024, and was adopted thereafter by the following vote:
AYES: COUNCILMEMBERS: BROWNRIGG, COLSON, LEE, PAPPAJOHN, STEVENSON
NOES: COUNCILMEMBERS: NONE
ABSENT: COUNCILMEMBERS: NONE
_____________________________
Meaghan Hassel Shearer, City Clerk
Docusign Envelope ID: CF52BF86-6D25-418E-96CC-678A528C79B9