HomeMy WebLinkAboutAgenda Packet - LB - 2020.10.20City of Burlingame
BURLINGAME
Meeting Agenda - Final
Library Board of Trustees
Tuesday, October 20, 2020 5:30 PM
BURLINGAME CITY HALL
501 PRIMROSE ROAD
BURLINGAME, CA 94010
On March 17, 2020, the Governor issued Executive Order N-29-20 suspending
certain provisions of the Ralph M. Brown Act in order to allow for local legislative
bodies to conduct their meetings telephonically or by other electronic means.
Pursuant to the Governor's Executive Order N-33-20 issued on March 19, 2020, and
the CDC's social distancing guidelines which discourage large public gatherings, the
Burlingame Public Library will not be open to the public for the October 20, 2020
Library Board of Trustees Meeting.
Members of the public may view the meeting by logging into the Zoom meeting listed
below. Additionally, the meeting will be streamed live on YouTube and uploaded to
the City's website after the meeting.
Members of the public may provide written comments by email to
publiccomment@burlingame.org.
Emailed comments should include the specific agenda item on which you are
commenting, or note that your comment concerns an item that is not on the agenda.
The length of the emailed comment should be commensurate with the three minutes
customarily allowed for verbal comments, which is approximately 250-300 words. To
ensure that your comment is received and read to the Library Board of Trustees for
the appropriate agenda item, please submit your email no later than 5:00 p.m. on
Tuesday, October 20, 2020. The City will make every effort to read emails received
after that time, but cannot guarantee such emails will be read into the record. Any
emails received after the 5:00 p.m. deadline which are not read into the record will be
provided to the Library Board of Trustees after the meeting.
Note that votes are unanimous unless separately noted for the record.
Online
City of Burlingame Page 1 Printed on 1011612020
Library Board of Trustees Meeting Agenda - Final October 20, 2020
1. CALL TO ORDER - 5:30 p.m. - Online
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2. ROLL CALL
3. PUBLIC COMMENTS, NON -AGENDA
Members of the public may speak about any item not on the agenda. Members of the public wishing to
suggest an item for a future Library Board of Trustees' agenda may do so during the public comment
period. The Ralph M. Brown Act (the State local agency open meeting law) prohibits the Library Board of
Trustees from acting on any matter that is not on the agenda.
4. APPROVAL OF MINUTES
a. Approval of Library Board of Trustees Meetina Minutes for September 15. 2020
Attachments: Meeting Minutes
5. CORRESPONDENCE AND INFORMATION
City of Burlingame Page 2 Printed on 1011612020
Library Board of Trustees Meeting Agenda - Final October 20, 2020
a. September 2020 Statistics
Attachments: Adult Services Statistics
Children's and Teen Statistics
Fund Summary
6. REPORTS
a. City Librarian's Report
Attachments: October 2020 Report
b. Foundation Report
7. OLD BUSINESS
a. Racial Equity Discussion (Review of United Against Hate and Library Policies)
Attachments: BPL Racial Equity Plan Presentation
Trustee Characteristics
2018 Library's Behavior Policy
Library's Collection Development Policy
1998 Library Photography Policy
Library Mural
Library's Program Policy
Request for Reconsideration
b. Seven Member Board of Trustees - Discussion/Possible Action
8. NEW BUSINESS
a. Pandemic Vision/Goals
b. Silicon Valley Foundation Update
C. Murals
9. ANNOUNCEMENTS
10. ADJOURNMENT
Any writings or documents provided to a majority of the Library Board of Trustees will be
made available for public inspection at the City of Burlingame's website: www.burlingame.org.
City of Burlingame Page 3 Printed on 1011612020
Burlingame Library
Board of Trustees
September 15, 2020 Minutes
Roll Call
Trustees Present: Kristin Capkin, Danielle Garcia, Mike Nagler,
Randi Murray, Elisabeth Ostrow
Staff Present: Brad McCulley, City Librarian
Sidney Poland, Recorder
Council Member: Emily Beach, Mayor of the Burlingame City
Council
Equity Team Members: Megan Wong, Technical Services & IT Manager
Elaine Tai, Reference Librarian, and Ray
DeLara, Circulation Supervisor
II. Library Board of Trustees Minutes
The Trustees unanimously approved the minutes of the August 18, 2020
Board of Trustees Meeting. M/S/C Murray/Nagler
III. From the Floor
No one from the public attended the meeting.
IV. Equity Committee Presentation
Each member of the Equity Committee reviewed a specific section of the
Library Racial Equity Plan power point. The entire power point has been
incorporated into the minutes.
V. Open Discussion of Presentation
The Trustees and Mayor expressed their appreciation to the equity team
for taking on the difficult subject of racial equity and developing a
program to help staff, Trustees, Foundation members, City Council and
other City departments understand the seriousness of racial equity and
also provide ways in which racial equity can be implemented not only
within the library but all city departments, as well as the City itself.
A. Action A - Action A of the Racial Equity Plan is to develop an equity
training framework. Ray De Lara is working on a readiness survey for
staff, Trustees, and Foundation Board members. The purpose of the
survey is two fold: 1) provide a path for each person taking the survey
to assess where they are in accepting a racial equity plan and 2)
results of the survey will help define the areas where the training
should be focused.
B. Action B - Action B of the Racial Equity Plan is to revise and
reevaluate internal and external policies to demonstrate racial
equity.
• The Trustees approve library policies. The process begins with
the City Librarian, who will write the policy and then send it to
the City Attorney to make certain all aspects of the policy are
legal. The City Manager may or may not review the policy. In
either case, the proposed policy will then be brought before the
Board of Trustees for final approval.
• Trustee Murray requested that all policies approved by
previous Board of Trustees be complied and placed in a file to
be accessible for future reference.
C. Equity Audit - The Trustees suggested that it would be
important to have an equity audit which would give further insight
into where the current library policies and procedures stand in
comparison to the goals of the proposed Racial Equity Plan. The
Equity Team is researching possible consultants that could perform
the audit to recommend to all parties
D. Role of Trustees - The Equity Team emphasized how important it is
for the Trustees to actively participate in supporting their Racial
Equity Plan. The Trustees discussed areas where they might be able
take positive action. Commented [PSI]:
• Striving to increase diversity on the Board of Trustees by
communicating with the City Council about under -represented
demographics; advocating for the Library to the City Council
about equity issues and initiatives in general.
• Possibly funding an equity audit, and helping to choose who
should conduct it.
• Providing funding for equity related trainings.
• Attend some meetings of the Equity Team.
E. Programming - The library is considered a neutral venue. The
Equity Team noted that programs have become more diverse than
in the past and is encouraging future programs to regularly have
people of color as presenters.
F. Challenges and Difficulties to Implementing a Racial Equity Plan
In answer to Trustee inquiries regarding challenges and difficulties
associated with having a successful Equity Racial Plan, a few of the
replies from the Equity Team follow.
• Internal management needs to become more diversified. Hourly
staff, which is currently furloughed, has more staff of color and
therefore has a greater percentage of equity then management.
The library needs to create a pipeline to success for hourly
staff to advance within the organization.
• Support of the equity plan by all staff members and
stakeholders is key to its success.
• Each staff member is in a different place with regard to their
exposure to racial equity theory. All staff must participate in
the racial equity training.
• The library staff needs to create an environment where BIPOC
patrons feel welcomed, safe, and appreciated when coming to
our library.
G. Board of Trustees - "Who We Are"
Trustee Murray and Ostrow will work on a form that suggests
various factors for Trustees to put in a short narrative about
themselves including the skills that they bring to the Board of
Trustees. The data will be put into a spread sheet.
Commented [PS2]:
VI. Action Items
• Brad will provide the Trustees with library policies that have been
approved by past Board of Trustees.
• The Trustees requested that 7 Member Board of Trustees" be
placed on the October 20th agenda.
VII. Announcement
Mayor Emily Beach has asked the library to participate in hosting the
United Against Hate event. The time frame for this event is
November 30th - December 6th. Details will follow.
VIII. Adiournment
The meeting was adjourned at 7:OOpm. The next meeting of the Library
Board of Trustees will be held on October 20, 2020 at 5:30pm. The
Trustees will be provided with the link to attend the Zoom meeting.
Respectfully Submitted
Brad McCulley
City Librarian
City of Burlingame
Adult Services Stats
September 2020
Program
Date
# Programs
Attendance
Sit N Stitch
Tuesdays
3
7
English Learners Group
Wednesdays
8
34
& Thursdays
Author Event w/ Malaka Gharib,
9/2
1
49
Erin Entrada Kelly, and Christina
Newhard in partnership with the
(38 on Zoom and 11
San Mateo County Poet
on FB)
Laureate
Poetry Night w/ Thea Matthews,
9/10
1
25
MK Chavez, Natasha
(20 on Zoom and 5
Dennerstein, and Tongo Eisen -
on FB)
Martin in partnership with the
San Mateo County Poet
Laureate
Poetry Event w/ Ellen Bass,
9/21
1
38
Hugh Behm-Steinberg, Danusha
(31 on Zoom and 7
Lameris, and Lisa Rosenberg in
on FB)
partnership with the San Mateo
County Poet Laureate
Collage Workshop w/ Rayos
9/30
1
8
Magos
(3 on Zoom and 5 on
FB)
Total
15
161
Kanopy
Month
Plays
Cost per play
Kanopy Kids and K Series (Great Books)
Monthly Invoice
$5/month for unlimited plays
Aug 2020
359
$2
5 Kids and 17 Great Courses
$828
381 total uses
Pronunciator (Language Learning)
New registrations
Sessions
Top 3 languages
9
32
Spanish, Mandarin, Vietnamese
Tutor.com
Tutor sessions Test Prep sessions
1 1
# of Reference questions answered = 469 phone calls
CHILDREN'S AND TEEN MONTHLY STATISTICS
September 2020
CLASS VISITS
Programs
Attendance
Cost
Preschool Class Visits at Schools
Preschool Class Visits at Library
Virtual Elementary School Class Visits on Zoom
3
84
Elementary School Class Visits at Library
Middle School Class Visits at Schools
Middle School Class Visits at Library
TOTAL CLASS VISITS
3
84
SPECIAL PROGRAMS FOR CHILDREN
STEAM Bags
1
50
Mandarin Story Time (Virtual)
1
130
$80
Mock Newbery
1
4
Baby Sign Language
1
26
Music Together
1
72
Live Storytime with Miss Jenny Virtual
5
88
Miss Jenny Storytime IGTV Views
5
856
Miss Jenny Storytime YouTube views
5
25
Miss Jennifer Storytime YouTube views
3
82
Miss Kelly Storytime YouTube views
5
61
Miss Kelly Storytime IGTV views
1
138
Homework Center
3
9
TOTAL SPECIAL PROGRAMS FOR CHILDREN
32
1,541
$80
SPECIAL PROGRAMS FOR TEENS
Homework Center
3
21
Teen Advisory Board
2
8
First Look Book Group
1
4
TOTAL SPECIAL PROGRAMS FOR TEENS
6
33
TOTAL CHILDREN'S & TEEN PROGRAMS
41
1,658
$80
Book Bundles Assembled
452
2,260
Roger and Jean Hunt Duncan Fund (1012)
Current Gift and Grant Information as of 10/13/2020
Gifts
Gains or Losses on Gifted Assets
Other Additions
Investment Activity
Grants Paid
Grants Approved for Future Payment
Pending Recommendations
Interfund Transfers
Support Fees
Other Expenses
Fund Balance and Investment Allocation
Balance Available for Grants
When reviewing your fund balance, please note the following:
0.00
$0.00
0.00
$0.00
0.00
$0.00
$158,400.27
$178,909.08
0.00
$40,696.00
0.00
0.00
$0.00
0.00
$0.00
($6.001.84)
($7,714.36)
0.00
$0.00
$1,767,164.62 As of 10/13/2020
$107,946.61
1. All gift and grant transactions through the previous business day are reflected in the current balance of your fund
2. Investment activity for your fund is updated once per month. The community foundation posts investment activity from the
preceding month during the third week of each month, after we receive this information from our managers. To determine when
the last investment activity was posted to your fund, click on the amount in the Investment Activity line of your fund summary.
3. Support fees for the preceding month are posted by the second week of the following month. One -twelfth of the annual support
fee is assessed based on the fund's average daily balance of the previous month. Fees are assessed before investment earnings
are allocated. To view the date when the last fees were posted to your fund, click on the amount in Support Fees.
City Librarian Report to Board of Trustees
20 October 2020
BURLiNGAMI
Personnel Updates:
Comings and Goings
o Rex Aquino, our hourly Custodian, has been hired temporarily as a Building Maintenance worker for the
City's Public Works dept.
Recruitments
o N/A
Hourly Staff
o N/A
F/T staff
o N/A
General Updates:
o CPU Update — Staff have completed the "shakedown" portion of our CPU trials and have found the
most efficient method and appointment numbers to decrease wait times for library items. Currently,
Library staff handle approximately 125-140 appointments per day with a one to two day wait for pick-
ups. Many times patrons can call for same -day pick-up. With the rainy season and daylight savings time
approaching staff will be moving the pick-up area into the employee parking area of the garage and will
begin offering late CPU until 7pm twice a week.
o Strategic Plan 2019/2020 — N/A
o Equity Team Update —
• The Equity Team is working with the current mayor and other community members to plan and
hold three United Against Hate Week events
• The Equity Team is finalizing their Readiness Survey and will be sending it out soon.
o Policy — over the next two or three months the Library will be working with the acting -City Attorney,
Scott Spansail, to get the ball rolling with regards to outstanding policies.
• Library Security Camera policy -- pending CA review
• Community Board Posting policy — pending CA review
• Law Enforcement/ICE Records Requests policy — pending CA review
o Significant Events — 2020 will not cancel Halloween. The Library Childrens dept will be giving away
free Boo!ks on Oct 31 from the Bellevue Door and on the 29th at 5:30 the Library truck will be
decorated and participate in a City Dept wide Halloween caravan driving through Burlingame
neighborhoods on a predetermined route.
o Facilities update —
Facilities has added sneeze
o Foundation report —
desks getting ready for an eventual library opening.
• The Library Foundation has taken control of 240 Lorton (next to old Nachoria) as of Oct 15th to
be used as a donation sorting center until the Library is open or the space is rented, whichever is
first. This is by appointment only for the time being.
o PLS/PLP (Peninsula Library System /Pacific Library Partnership)
• PLS
San Mateo Public and San Bruno Public may possibly open as soon as mid -November.
The County Library is working on creating a "Universal Card" for all school -aged kids in
San Mateo County. This would give any child access to any online resource available by
any library in PLS.
• PLP
■ The State Library will be offering more copy -cat grants that staff will explore as possible
substitutes for programming budget in the upcoming fiscal year.
LIBRARY
RACIAL
EQUITY
PLAN
BROUGHT TO YOU BY
THE BURLINGAME
PU BLIC LI BRARY
WMAIMMO
NO
Who We Are
RAY. CIRCULATION
ELAI N E. REFERENCE
MEGAN. TECHNICAL •
SUPERVISOR. LIBRARIAN SERVICES & IT MANAGER
I
From left to right: Elaine, Tiffany, Ray, Olma
Who We Were
Tiffany Nacion: Library Assistant,
Tech Services
Olma O'Neill: Library Assistant,
Circulation
Our Journey
•
California Libraries Cultivating
Race, Equity, and Inclusion
Initiative: The CALIFA Group, in
partnership with Marin County Free
Library and Santa Monica Public
Library, received a $225,000 grant
from the California State Library to
establish statewide network of
libraries focused on race, equity
and inclusion, in a library context.
Our Journey
•
Four two-day trainings by the
Government Alliance on Race and
Equity:
•Gain understanding of the role of
j government and libraries in
relation to racial equity
• j
Develop skills in advocating for
racial equity in a government
context
• Draft a Racial Equity Action Plan
and mentoring to organize the
internal infrastructure to
implement it
A&
CREI Participants
Alameda County Library Anaheim Public Library
° Azusa City Library * Burbank Public Library
Burlingame Public Library* Contra Costa County Library
Los Angeles Public Library* Marin County Free Library
Napa County Library * Oakland Public Library
Oceanside Public Library* Palos Verdes Library District
Redwood City Public Library* Sacramento Public Library
San Jose Public Library* Santa Monica Public Library
Solano County Library* Sonoma County Library
Torrance Public Library*Tulare County Library*Yolo County Library
4
Results statements: Universal targeting;
everybody is better off
Community Indicators: Measurable ways
community is better off
Outcome: A future state of being resulting
from a change
Actions: What we are doing to achieve
outcomes
Performance Measures: How much we are
doing; outputs and things we can count.
EVERYBODY IN
B U R L I N G A M E
FEELS SAFE AND
W E L C O M E
Workplan Specific
Result #1,0
BPL is committed to
creating/deve loping/fosterin
g a culture that values and
advances
racial equity
IBrad McCulley
City Librarian
Tommy McMahon
Adult Services Manager
Kathy Von Mayrhauser
Children's Services
Manager
Jodi Jirae
Librarian
Cynthia Rider
Librarian
Brands Backley
Librarian Ch
i Kelly IKackewicz
I Children's Librarian
Jenny Miner
Teen Librarian
Patti Fill
Library Assistant
Jennifer Bousqual
Children's Librarian
Jeff Mikullk
Library Assistant
Jason Yais
Library Assistant
Megan Wong
Technical Services Manager
Karon KoH
Library Assistant
Andrea San Andres
Cataloging Librarian
Manuel Caned
LibraryAssistant
Geralyn O'Brien
Circulation Manager
_
Ray DeLara
Library Assistant
Sidney Poland
Administrative Assistant
Mark Kett
Building Associate
Jeannine Culligan
Administrative Assistant
David Whitman
Volunteer Cooridinator
Maryam Refahi
Graphic Artist
0 Action A. Develop Equity Training Framework
• Implement readiness survey for ALL library staff and stakeholders
• Assess results of readiness survey a n d
offer ongoing equity training based on assessment
• Establish baseline understanding of equity work and goals for all
library staff and stakeholders
0 Action A. Develop Equity Training Framework
• Accountability: Equity Team
• Community Indicators % of employees who believe advancing racial equity is a
priority of BPL (by work group and by race) -Question for employee Survey 2019
• Performance Measui Cam. Number of employees who completed readiness survey
and signed up for and attended equity trainings
• Timeline: 3-6 months
• Action R,-,
Prioritize and Institutionalize Equity Work
• Create and Equity Team
• Intregrating the whole Equity
Team to be involved for CREI
Year 2
• Develop a "Library Equity
Statement" and share with
library community
• Incorporate into onboarding
procedures
• Include racial equity as a core
competency in job descriptions
• Establish clear racial equity
expectations for hiring managers
• Create processes to measure
accountability to racial equity in their
roles and responsibilities
• Provide space for uncomfortable
conversations and prioritize BIPOC
voices /////
• Action g!
Prioritize and Institutionalize Equity Work
• Accountability: Library Director, Managers, Supervisors, City Human Resources
• Community Indicator: % of employees who agree with Library Equity Statement
and how it relates to all levels of library work, including their own
• Performance Measures: Did the Equity Teams members increase, did the job
classifications change to include equity, did new members volunteer to participate
in CREI year two
• Timeline: 6 -12 months
� Action L
Permanent staff represent the diversity of the
40
community
• Increase promotional opportunities for all staff, including hourly
staff
• Allow professional development opportunities for hourly
staff
• Re-examine current recruitment practices
• Examine job requirements that inhibit racial equity
• Examine job descriptions and classifications
� Action L
Permanent staff represent the diversity of the
community
• Accountability: Library Director, Managers, Supervisors
• Community Indicator: % of BIPOC employees who were given opportunities for development and
experience doing work outside of their normal jobs
• Performance Measures: Total number of BIPOC in permanent positions, Total number of openings
given priority for internal recruitment
• Timeline: 6 - 12 months
Workplan Specify
Result #2.0
BPL provides programs and
services that are responsive
and reflective of community
needs,
especially underserved
populations
MA
Outcome:
BPL's programs and services
are informed by community
needs, with an eye to global
concerns and lifting of
community voices
� Action Ae. Address programming and service needs
of historically underserved communities
• Sub -Actions:
• Design services to assist those who need them the most. Use data to determine levels of needs (e.g.
internet access, technology access, schedule concerns)
• Evaluate and intentionally plan programming featuring BIPOC voices, with the lens of intersectionality.
• Community Indica«rrs:
• Participation by San Mateo Count reRiVentds n rograms and services
lic oa text
• Increase in trust from San Mateo County residents
• BPL seen as a community partner for organizations serving and/or celebrating underrepresented
populations
• Performance Measures:
• Increase of San Mateo County residents using BPL programs/services.
• Positive survey feedback from cultural stakeholders
• Amount of "own voices" programs run and led by community members.
• Accountability: Adult Services, Childrens Services, Tech Services, Circulation Services
• Timeline: Evaluation by end of 2020
� Action �* Revise budget model using the racial equity
tool and make changes to budget model as necessary
to ensure equity in budgeting for library collection,
programs, and services.
• Sub -Actions:
• Transparency and training for staff around budgeting
• Allocated funds should be as close to equitable as possible when looking at who is served.
• Community Indicator!v
• Increase in trust from San Mateo County residents
• Equitable shifts in economic benefit
• Performance Measure!
• Use tool to assess who is helped, hurt, or left out of any decision, and funding source stability.
• Set standards, e.g. 10% of collection budget for world languages
• Accountability: Library Management Team, City Leadership
• Timeline: Revise by Spring 2021, to implement FY 21-22
Workplan Specific
Result
BPL policies & procedfures
promote and uphold
equity in the community
Outcome
BPL's commitment to
equity is obvious and
evergreen
rT.
ti i a
f
by Unknown Author is licensed under CC BY -SA
0 Action A: Create a racial equity toolkit (with
40 40
scorecard) that can be applied to decision
making
• Accountability: Equity Team
• Community Inaicazor Amount of decisions in which equity has
been a priority (high score on toolkit scorecards)
• Performance Measures: Amount of times the toolkit has been
applied to decision making
• Timeline: Spring 2021, depends on availability of Equity Team
• Action B: Revise and Reevaluate internal and
external policies to demonstrate racial equity
• Accountability: BPL Management &Library Trustees
• Community Inaicator Library policies have scored high in racial
equity, as rated by the toolkit scorecard
'performance Measures: Amount of policies that have been
reviewed for equity
• Timeline: Six months to one year
41
• Action Co. Share revised policies with larger
library community
• Sub -Action: Trustees will continue to advocate for the Equity Team
and will regularly report to the City Council and the Foundation about
the progress of the Racial Equity Plan
• Sub -Action: Formation of a PLS-wide Equity Committee
• Accountability: City Librarian
community inaitator Amount of equity -based policies that have
been accepted by the larger library community
Qrrormance n�pasures� Amount of BPL policies that have been
shared with the larger library community
• Timeline: One to two years /////
� Action Pe, Study whether BIPOC patrons feel
welcomed, safe, and appreciatedin our
library
• Sub -Action: For example, review CCTV policy (people of color,
particularly the black community, have a history of being surveilled)
• Sub -Action: Fund an equity audit
• Accountability: Library Trustees
• rnmmunity Indicator: Survey of library patrons reveals that they are
aware of the library's commitment to equity and BIPOC patrons feel
safe and welcomed.
erformance Measures: Amount of improvement's made (from
equity audit)
is Timeline: One to three years
Open Discussion
• Your thoughts?
Behavior Policy
The Burlingame Public Library is open and available to everyone. This policy establishes standards and
responsibilities regarding behavior in order to ensure access to library services and to protect library
patrons, the library, and city property.
Equal Access
Everyone is welcome to use library services and facilities. While everyone has an equal right to access
library services and facilities, no person has the right to interfere with the ability of others to use and
enjoy library resources, services, and facilities.
Many people use the library to find a quiet place, while others use it to work collaboratively, to learn
and play with children, and to connect with others in the community. To respond to these needs, some
areas within the building are designated as quieter or louder zones. Library staff may ask patrons to
move, in order to accommodate these different needs. Please see a staff member for a map of the
different zones.
Food & Drink in the Library
Our Food & Drink policy differs depending on the area of the library. No foods with strong odors are
allowed inside the library, and patrons are responsible for cleaning up before they leave. Please ask a
staff member about designated food areas.
Disruptive Behaviors
When visiting the library, please refrain from disruptive behaviors that impact another's ability to use
the library, including but not limited to:
❑ Any activity in violation of local, federal or state law or inappropriate in a library setting
(soliciting or panhandling, being under the influence of alcohol or illegal drugs, smoking inside
including a-cigs, etc.)
❑ Leaving young children under the age of 10 unattended
❑ Harassment of any kind, including but not limited to sexual misconduct
❑ Disruptive, loud, obscene, or abusive voices, language, gestures, or activities
❑ Misuse of spaces, furniture, equipment or materials -- e.g. washing clothes or bathing in the
restrooms, blocking walkways or access to materials
❑ Presenting strong pervasive odors, including body odor or perfume and cologne
❑ Bringing large bulky items into the library (excluding wheelchairs and strollers) or leaving
personal items unattended
❑ Bringing pets or animals, other than service animals, into the library
❑ Disobeying the reasonable direction of library staff
BTM 1/2018
Background for this Manual
Beginning in 2003, professional librarians at the Burlingame Public Library reviewed the
vision for the future of collection development for the library. It had been some years since
the policies had been reviewed and we found that our needs had changed considerably
with extensive use of the Internet and online databases for retrieval of information, print
materials, graphics, electronic books, etc.
Issues discussed during the study included:
• What we select and why
• How we select.
• How we maintain the collection
• How we remain responsive to our community's needs
• Collections in various formats: print and non -print
• How we display and market the library collections
The outcome is this Collection Development Manual, which takes the place of an earlier
Collection Development Handbook. This is a living document, which while it maintains
certain professional standards, is responsive to changing community needs.
Alfred H. Escoffier
City Librarian
March 18, 2005
La
Vision for the Future
2005-2007
The vision for the future in selection of materials for the library includes, but
is not restricted to:
• Finding something good to read
• Encouraging lifelong reading
• Encouraging the borrowing of materials
• Finding information
• Providing entertainment
• Enriching community life
What Impacts our Vision?
Our vision for services is impacted by the economy which affects library
budget and staffing. We are also affected by the volume of information
available in books and electronic form. Most importantly we are affected by
the number and types of user needs and requests we receive during the course
of our work.
How do we measure success of our services?
Libraries measure success in a variety of ways, mostly quantitatively. The Key
Indicators for the library are primarily factual and numeric. A list of the
Library's current Key Indicators is part of this manual. Qualitative evaluation
is a constant goal for all staff. We also rely on surveys of our users, letters and
comments from the public. The turnover rate of our collections is also an
indicator of how relevant our collections are to our users.
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Library Statistical Trends: 2003
At the beginning of this study, overall library circulation was down for the first
time in years. A steady 2-3% growth rate in use was an average in past years for
our library. In 2002, we saw an increase in Internet use, so much so that we
added almost twice as many terminals as we had previously. Traffic in the
building was up in 2003 as well.
Library Statistical Trends: 2005
Within two years, library circulation has risen by nearly 355ro, while our open
hours to the public have been reduced by 15%. We have 8 fewer FTE staff.
We have lengthened nearly all our loan periods to 3 weeks to allow users
more time to use materials outside the building, and yet the statistics continue
to climb. We have added wireless Internet access. We have renovated and
reopened the Easton Branch Library at 30 hours per week, up from 23 hours
per week.
Today, the door traffic at both libraries is up dramatically. Overall circulation
is the highest it has ever been, growing more than any other Peninsula Library
System library in the past two years. Media is now 209;6' of our circulation and
rising. The demand for children's materials and programming is very strong.
What we Select and Why
The Library employs professional librarians to select, maintain and make
accessible materials in print and non -print which are relevant to our
community needs.
We periodically test these needs through surveys. Long range plans which
been a part of the library structure for sometime have always had a user survey
component in them.
Librarians are conscious of the world around them: the immediate one, the
local community; as well as our ever -widening global village. The Internet, as
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well as other media, brings us in close touch with everything that is going on in
the world, and is a part of that world.
We select materials to inform, to balance viewpoints, to entertain, to provide
historical context and to provide a basis for lifelong learning for our users.
How we Select Materials for the Collection
The Physical Operation
Most materials acquisition is done online by librarians, ordering directly from
a vendor. Potential titles are de -duplicated and in many cases items are
ordered pre -cataloged and pre-processed, to limit the amount of time it takes
for a book to reach the shelf and to keep library staff costs as low as possible.
In some cases, the library receives titles on standing order in multiple copies.
These are items which we know will always be in demand, e.g.: travel guides,
Nolo Press legal books.
The Intellectual Process
Librarians read professional reviews, best seller lists, visit book stores, read the
newspaper, magazines and interact with our users to determine what is needed
in the collection.
The job of the selector is to sift through the vast information available and
create and maintain a collection that is relevant and used by the community
we serve. The selector determines how many copies of items to purchase and
what subjects should be covered and in what depth.
The selector maintains the collection by constant maintenance, weeding, and
updating. Using the CREW Guidelines or something similar, the selector
keeps the collection up to date, attractive and easy to use. The selector
determines what format might assist the user in their information needs.
There are exercises in this manual which touch on some real life decisions
that selectors have needed to consider during the past year. There is also a
compilation of a consensus of the selectors on what should be done in certain
selection situations.
FA
Ultimately, the City Librarian is responsible for collection development in the
library. The Library Board of Trustees is the final word on whether an item
remains in the collection. Members of the Library Board of Trustees are
appointed by the Burlingame City Council, under the State of California
Education Code for a 3 year term and may be reappointed.
Final Draft
Burlingame Public Library
Collection Development Policy
March 18, 2005
Revised
The Burlingame Public Library was founded as a municipal public library
in 1908. Beginning with a few thousand books, the Library now has over
200,000 items in two library buildings.
The service area of the Burlingame Public Library is the city of
Burlingame and 2 / 3 of the Town of Hillsborough. A separate contract
exists for Burlingame and San Mateo's service to Hillsborough residents.
The total service population is 35,000.
I. Library Mission Statement
The Burlingame Public Library serves all members of the community by
providing and promoting free and equal access to resources and
information in a professional, welcoming environment.
II. Main Library and Easton Branch
The main library serves as the main library service point for the city. The
1997 library occupies a 48,000 square foot building with a maximum
collection size of approximately 225,000 volumes. The Easton Branch
Library is a 3,000 square foot facility, was renovated in 2004 as a
popular materials library, with an emphasis on serving children.
III. Purpose of the Collection Development Policy
This policy forms the guidelines for which library staff selects, acquires,
and maintains library materials. Selection staff evaluates existing
collections for current and community interest. The library seeks to
support the vision, mission and values of the community it serves.
IV. Collection Development Core Objectives
• The Burlingame Public Library provides materials and information
in a timely manner to meet customer's interests and needs,
anticipating and responding to changing situations. The library
strives to provide a balance of viewpoints in the collections.
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• Provide materials for lifelong learning, and work with parents,
educators, and students to strengthen community partnerships to
help children achieve success in educational goals. Assist in
support of student assignments and classroom support.
• Link customers to the information and resources they need and
request.
• Be proactive in providing materials, programs and facilities that
meet the community's information, recreational and entertainment
needs.
The library follows and adheres to the "Library Bill of Rights" as adopted
by the American Library Association and the Burlingame Public Library
first adopted by the Library Board of Trustees in 1955.
V. Selection Criteria
Among the criteria selectors use for inclusion of materials in the library
collections is:
• Popular interest
• Critical reviews, accuracy, literary merit
• Local or national significance
• Importance of the subject matter to the community
• Enduring value
• Clear presentation and readability for the intended audience
• Need for materials reflecting all sides of issues
• Author's reputation and significance as a writer
• Reputation of publisher
• Price, budget, space considerations
• Availability of material elsewhere
• Quality of the physical format
To be selected, materials should meet some, but not all, of the above
criteria.
VI Materials Selection Responsibility
Selection of materials rests ultimately with the City Librarian. The City
Librarian oversees the selection process and fund allocation. The
professional staff is responsible for areas of the actual selection,
maintenance and currency of the collection.
10)
Library materials are ordered centrally at the main library, to coordinate
and streamline the order process. Electronic databases are being used to
streamline the order process, and give the selectors more tools to provide
greater timeliness and efficiency of ordering.
VII. Current Trends in Selection of Materials
Selection of library material has moved from an entirely paper
environment, supported by paper indexes, bound magazines, and books
to a mix of paper and electronic resources. In the past 5 years, the
library has moved to electronic databases for access to information.
The major collection -finding tool is the Peninsula Library System
database integrated library system, which is a shared service database of
all holdings of the 9 library jurisdictions in the Peninsula Library System.
The system also shares expenses in subscriptions for selected electronic
databases to streamline the finding of information on the Internet.
Professional librarians are skilled in accessing information in books,
media and electronically.
VIII. Selection Tools.
Librarians use a wide variety of selection tools including the traditional
professional journals such as Library Journal, Kirkus Review and
Publisher's Weekly. Librarians and library staff are encouraged to review
local and national bestseller lists, read widely in magazines and
newspapers and generally bring their varied educational skills to bear on
the selection process to be in tune with the educational and intellectual
life of the community.
IX. Material Formats
Materials are purchased in a variety of formats, which are appropriate for
library use.
Books/Printed Materials
By far the largest portion of the library buildings is currently devoted to
books and the printed word. Both hardback and paperback books are
purchased. Quality paperbacks are cataloged and added to the collection.
Mass -market paperbacks are purchased or arrive as gifts and are added
to a non -cataloged collection.
Media
The library collects media in a variety of formats. The current media
types include: aiudio books an ram .ette and compact disks; music
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compact disks; videocassettes; DVD's. Media formats change often, so
librarians remain aware of trends in media publishing formats and
popularity. Several staff members who specialize in this area select
materials, but all selectors are encouraged to give input on the process,
particularly in the area of audio books.
Electronic Resources
Due to the often -high price tag of electronic resources, the cost of
expensive electronic resources is shared in partnership with other
Peninsula Library System libraries. This helps with obtaining the best
price for the databases ordered and helps all of the libraries promote the
materials to our communities.
Staff does not purchase an electronic database when the information in
it can be found more readily and more economically in a print source or
on the Internet.
The necessity of training staff and public is a major consideration in the
selection of electronic resources. Related issues include:
• Ease of use,
• Type of searching provided
• Subject matter
• Back files for subscription databases
• Timeliness of information
• Availability on the web
• Patron use
X. Language of Materials i I !
Although the library service area consists primarily of English speaking
residents, there is a significant number of the population who speak:
• Chinese
• Japanese
• Spanish
• French
• German
• Russian
• Vietnamese
Materials are being made available in these languages with uncataloged
and paperback materials. According to school statistics, over 30% of the
student population speaks a primary language other than English. It is
the long-term goal of the library to make these materials available in the
online database catalog. Receipt of a State Library grant will assist with
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developing these collections. It is anticipated that a separate section of
shelving will be designated for books in languages other than English to
assist our users in finding materials.
XI. Selection of Materials- Fiction
A. Fiction Guidelines: The Library collects current popular fiction
and genres such as romance, mystery, science fiction, and fantasy, etc.
Titles selected should be well reviewed in major sources such as
Publisher's Weekly, Library Journal, Kirkus Reviews, and Booklist.
Marginal purchases should be avoided. The library is seeking to
purchase more multiple volumes of more popular titles to meet
community demand and purchase fewer overall titles. This increases the
potential community use of the collection.
B. Multiple copies: Multiple copies of titles by a best selling author
might include anywhere from 2 -25 copies.
Examples: Saturation purchase of Dan Brown's Da Vinci Code at 25
copies kept the Burlingame hold queue short. A popular author such as
Patricia Cornwell's latest mystery was purchased eventually in 8 copies.
She is a proven author with a good track record. The exception to this
would be a non-fiction book by this same author, which did not have
quite the same success as her novels. Librarians review the demand
information in Baker and Taylor, Title Source II and watch for media
reviews: radio, television, etc.
C. Best Seller Lists: Should be monitored on a monthly basis by
the fiction selectors as well as the non-fiction selectors. Author interviews
in local newspapers or on television, and speakers at local lecture series
are good authors to consider for additional copies in the collection.
D. Fiction "Classics" Fiction classics from the last two centuries
should be represented in multiple copies in the collection as needed.
Many of these are required reading for high school and college students
and clean, well -produced editions of Twain, Hemingway, Toni Morrison,
Tim O'Brien, Barbara Kingsolver, etc. should always be available.
XII. Selection of Materials- Non -Fiction
A. Non -Fiction Guidelines. The Library collects current, popular non-
fiction in a wide variety of subject areas to provide a well-rounded
collection. Books and other material should meet the standard of
wide ranging interest to our community, including social, cultural,
informational, and recreational needs. Collection purchase should
be aimed at potential use and quality of materials. Materials
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should be available for student use, life long learning, children's
beginning to read, support of school curriculums, and appreciation
of literature. Balance should be obtained as much as possible in
political, religious, and other areas of the collection where there are
many sides to an issue.
B. Non -Fiction Academic to Popular Approach
A more popular collection policy emphasis is replacing
Burlingame's former emphasis on a more academic approach to
collections. The public library serves the general reader as its first
priority. College students, writers and others in the academic world
should certainly be considered when selection materials for the
collection, but we are not specifically purchasing materials for an
academic setting. There are other local resources for these users.
We purchase popular items, which will be used both in the short
term and the long term by library users. For example, multiple
copies of best sellers should be purchased, but attractive multiple
copies of Emily Dickinson's poetry should also be available.
Multiple copies of popular travel guides (one of the highest
circulating areas) should be available to the user.
C. Monthly Management Reports
Popular areas, as seen on our Monthly Management reports help
staff decide whether to purchase multiple copies in high interest
areas: civil service exam books, gardening, cooking, computers,
country books (for children), travel and large print.
D. Multiple copies of Bestsellers
As we begin to purchase more copies of best sellers in the non-
fiction areas, care will need to be taken by the selector to weed the
multiples down to a manageable number before they reach the
main stacks.
E. What constitutes a Bestseller?
As with fiction, selectors should use the bestseller lists in
newspapers, magazines and on the PLS web page for local holds.
This is a good indication of what is being read and requested.
"Hold" lists should be checked monthly against holds in the online
system. Care should be taken to be aware of authors who are
appearing locally, have a regular television show, or other public
relations, which could make the books more popular with readers.
The demand portion of Title Source II can be a valuable guide for
gauging demand for BPL.
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F. Comments from our Recent Collection Development Study. In a
recent study, Burlingame subject selectors made comments
regarding purchasing in certain subject areas.
a. Buy more copies of highly popular non-fiction; discard
when interest wanes (Al Franken's Lies)
b. Buy 5 copies of a popular diet book, knowing that these
can be fads, but are of high interest for a short period of
time (Dr. Phil's Weight Loss Diet)
c. Books can have limited appeal despite importance and
local interest (Joan Didion's book Where I came from had
3 copies ordered.
d. Topical books on the economy date quickly, but have a
very real interest in the here and now. We could have 5
copies of Paul Krugman's The Great Unraveling on the
nation's economy and then weed down to one or two as
interest subsides.
G. Formula for Holds. In general, BPL has purchased a second
copy at the point where we have 3 holds on a title. A recent review
of the hold/purchase policy reveals we actually are doing better
than this standard. This may continue at the selector's discretion
-- for highly popular items.
H. Guidelines for Reference Books. Reference materials in all
formats should be purchased to support the mission of the library
to assist users in finding information. In some cases, information
is best sought in printed sources; in other cases information is
better presented on the Internet or in an online database to which
the library subscribes. Staff will attempt to balance the collection
formats for usefulness, accessibility, and cost control.
I. Guidelines for Standing Orders. Standing Orders with a vendor
for every edition or every other edition of a title when published is a
handy means of acquiring materials we know we wish to have on
an on -going basis. However, the Standing Order List should be
reviewed at least bi-annually to monitor usefulness of materials
and cost. In the past, many standing orders have risen
dramatically in cost over time, when there are actually other titles,
which have taken their place, which are less expensive.
J. Guidelines for Periodical Collections. As of 2003/2004, the
Library holds over 400 subscriptions to magazines and periodicals.
Following the Periodical Study of 2004, a number of decisions were
made to reduce the number of titles received, reduce the retention
of back runs, and increase an awareness of the accessibility of
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information in the magazines in online databases. Print magazines
selected for the library collection should:
1. Enhance the library's print and electronic collections;
2. Be of a popular nature;
3. Circulate well to our users.
A more specific Periodical Collection Policy is currently being
drafted in a separate document.
XIV. Gifts to the Library
Library users are welcome to give the library books and media in good
condition, with the understanding that all gifts become the property of
the library with no donor restrictions. Once given, no gift material can be
returned to the donor.
All items must comply with some basic criteria: no mold, no damp books,
etc. There is a specific policy for donations of books to the library.
Textbooks are generally not added to the collection. Staff reviews titles
donated and if a selector wishes to add items to the collection they will
initiate the action with Technical Services staff to do so. Books, which
are not added to the collection, are given to the Foundation for their on-
going sales.
The library does not have the expertise to appraise books for tax
purposes. However, a receipt may be given to the donor stating the
number of items given and she/he may assign a value to the items for
tax purposes. Patrons who require a receipt may request one from the
City Librarian. Gift materials will be added to the collection only when
they meet the same criteria and standards as for purchased materials. In
no case will a gift be added to the collection solely because it is a gift.
XV. Request for Reconsideration
Material in the collection will be reconsidered upon completion of a
"Request for Reconsideration" form. The Board of Trustees defends the
principles of Freedom to Read and to view, and declares that whenever
censorship is involved no materials shall be removed from the library
except by a unanimous vote of the Board of Trustees.
XVI. De -Selection and Maintenance of the Collection
The Burlingame Public Library's collection has been built to reflect the
needs of the community we serve over time. Since our public is using
materials in new ways with many resources available online, our analysis
of the use of the collection has changed.
De -selecting, or weeding, is an integral part of collection development.
Weeding studies have shown that circulation increases with weeding
because users are better able to find materials they are seeking, and
because the collection looks more inviting and appealing. Weeding keeps
the collection current, vital and useful for the community and makes
room for newer materials. Briefly, items, which are weeded, are:
• Outdated, misleading, inaccurate
• In poor physical condition (moldy, shabby, torn, yellowed, etc.)
• No longer being used
• Duplicate copies that are no longer in demand
Weeded materials in reasonable condition are sold in the ongoing library
book sales. We regret that we are unable to save items for our users to
purchase.
Items which do not meet the above criteria may still be kept if they are
historical or of local interest. The Special Collections room contains a
number of unique items, which are either a valuable example of the
bookmaker's art or of local historical interest.
XVII. Recycling of Library Discards
In an effort to honor the environment and make the best use of the
taxpayer's investment in the library, the Library recycles discarded
library materials in a variety of ways.
1) Discards may be sold in the Friends/Foundation Book Sales,
which raises funds for new collections and programs.
2) Discards may be sold by the Friends/Foundation on
www.ebay.com or www.amazon.com or other online systems to
raise funds for on -going library operations.
3) Discards, which do not meet the above criteria, may be physically
recycled through local paper recycling vendors.
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XVIII Collection Development Policy for Children and Young Adults
The following policy relates to the collection development for library materials for
younger readers. It is a permanent part of the library's collection development policy. It
was revised and updated June 20, 2006, approved by the Library Board of Trustees.
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Burlingame Public Library
Collection Development Policy for Children and Young Adults
May 15, 2006
1. Children's and Young Adult Collections
Burlingame Public Library encourages children, teens, and families to become
life-long readers and library users. A love of books and reading develops the
imagination, expands the young person's world, and promotes success in school.
While the Children's and Young Adult collections may have materials of interest
to students of librarianship and children's literature, the collections are developed
primarily for the intended audience of children and teens. As in all of literature, any
given item may be controversial to someone, and it is the parent or guardian who has
responsibility for the library use and reading choice of minors.
Selection criteria for juvenile and young adult materials are the same as for all
other library materials and include popular interest, positive critical reviews, and
importance of the subject matter to the community, as well as other considerations
detailed in Section V of this policy. Selection tools include such professional journals
as: Kirkus Reviews, Booklist, School Library Journal, Bulletin of the Center for
Children's Books, the Horn Book, and VOYA.
2. Children's Materials
The Children's collections serve children from birth through approximately fifth
grade and early middle school, as well as their parents, caregivers and teachers. The
library provides fiction and non-fiction books and other media at all reading, viewing
and listening levels, for recreational use, general information and for homework and
curriculum support.
3. Children's Collections for Different Age Groups
JE—Picture Books. These are usually written and illustrated for the young
child, and generally designed for adults to read to children. While the text and
pictures complement each other, these books are primarily pictures.
J.E.—Beginning to Read. This collection is intended for children learning to
read on their own, and characterized by controlled vocabulary, large print,
limited words per page and a limited number of pages. (Grades K-2)
JY—Young fiction and Beginning Chapter Books. This collection includes
two types of books: 1) picture books written and illustrated for older children;
and 2) short fiction that is not primarily pictures, usually has chapters, with
simple vocabulary and a limited number of pages. (Gr. 2-4)
J—Fiction. This collection serves children from approximately late third grade
through early middle school and includes all genres such as realistic fiction,
mystery, science fiction, and fantasy. These books are usually more than one
hundred pages in length, in chapters, and with few illustrations. 11
Juvenile Non-fiction. This collection includes material intended to cover
information needs of preschool through middle school students. The subject
matter, vocabulary, and format are age -appropriate to enhance the
understanding of the reader.
Teacher Collection. These books include curriculum, program, craft, and story
activities for teachers and other adults working with preschool and elementary
school age children.
Browsing collections: These uncataloged collections include board books for
toddlers, paperback fiction for all ages; and, workbooks for teachers.
Books on Tape and CD. Primarily fiction for children from kindergarten
through early middle school.
Videos. Primarily feature films for children of all ages, although age -
appropriateness varies widely between preschool and older children.
DVD's. Primarily feature films for children of all ages, although age -
appropriateness varies widely between preschool and older children.
4. Young Adult Materials
The Young Adult collection is a transitional one, developed for readers between
the Children's and Adult collections. It serves youth in middle school, approximately
sixth through eighth grades, and high school. This age range, from 12 to 18, has been
identified for particular service by the Young Adult Services Committee of the
American Library Association.
The Young Adult collection includes fiction books in both print and audio format
as well as a small browsing collection of topical high -interest non-fiction and graphic
novels. To maintain teen interest, the collection is intended to be constantly changing
and aesthetically appealing.
Most material in this collection is popular fiction written for and marketed to
youth in the 12 to 18- year -old age group. YA fiction usually features young adult
characters and current subject matter specifically of interest to teens. That subject
matter may include more mature and controversial topics. Because adolescence is a
time of emerging independence and transition to adulthood, teens are interested in
exploring controversial developmental and social issues. The literature in this
collection will include a wide range of age -appropriateness, as the experience and
maturation level of a 12-year-old entering middle school may be quite different from
that of an 18-year-old high school senior.
It is the responsibility of parents to assist their teen children with selection of
appropriate materials. All children mature at different rates, and material selected by
one child may not be appropriate for another, even another child of the same age.
Young adults may also access a wide range of materials for homework support
and personal interest in the Children's and Adult fiction and non-fiction collections.
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• • •IMPIRIAVoiritij= ` s • • . • 1 � 11 . 1 1 r
The Burlingame Public Library is open to the public for specific limited uses. The
use of photographic or filming equipment and the effect on patrons of the public
library of photographs or films being taken is generally inconsistent with the
purposes of the Library. In addition, constitutional and statutory rights protect the
essential privacy of users of the Library in their free use of the Library and their
rights to be free of Interference, intimidation, or other conduct inconsistent with
library use.
The policy of the Burlingame Public Library regarding the taking of photographs
or videotapes of the building, its contents, users, or staff, is as follow:
1) All such requests should be referred to the City Librarian or the City
Manager.
2) No photographs will be taken of individuals without their express written
permission.
3) No photographs of children will be taken without their parents or
guardian's permission.
4) No photography will interfere with the normal operations of the library
5) Staff may photograph events or exhibits for library or city government
purposes.
6) This policy applies to all persons, including journalists and other media.
7) Photography of the contents of books, magazines or other library
materials may be done so long as it does not disrupt the normal activity of
the library or copy right trademark, and other relevant laws. The use of
high intensity lights, the rearranging or furniture and the blocking of traffic
paths in the building is not allowed without the express permission of the
City Librarian.
8) The City Librarian and the City Manager must clear use of the building for
filming purposes. There are generally fees for use of the building. In
general, the city will not allow filming of the building during regular
business hours.
Approved Division Supervisors, City Attorney 815198
'f l
Burlingame Public Library Program Policy
Library programs are free and open to the public and are intended to promote and enhance the
collections, services, and mission of the Burlingame Public Library. The Burlingame Public Library's
mission is to "Awaken your curiosity. Spark your creativity. Strengthen your connections." Library
programs are developed and presented to provide information, lifelong learning, cultural enrichment,
and entertainment. The Library presents a wide variety of programming by staff or with community
partners or presenters.
Library staff use a variety of criteria in making decisions about program topics and presentations
including:
• Community needs and interest
• Relation to library collections, resources, exhibits, and events
• Program's contribution to the library's overall schedule of events
• Historical or educational significance
• Availability of program space
• Treatment of content for intended audience
• Presentation quality
• Presenter background/qualifications in content area
• Budget & staff availability
Programs must comply with the library meeting room policies, which mandate the program be open
to the public, free of charge and prohibit commercial advertising or direct solicitation.
Presenters are not allowed to require signups or collect contact information from program attendees.
Presenters may provide their contact information so that attendees can voluntarily contact them after
the program has concluded.
At events sponsored by the Library, such as author talks and musical performances, pertinent items
(i.e. books, musical recordings, etc.) may be sold.
The Library's philosophy of open access to information and ideas extends to Library programming,
and the library does not knowingly discriminate through its programming. Library sponsorship of a
program does not constitute an endorsement of the content of the program or the views expressed
by the participants, and program topics, speakers and resources are not excluded from programs
because of possible controversy.
The effectiveness of a Library program will be based on attendance, audience satisfaction, or pre-set
learning criteria. Other evaluation criteria include attraction of new patrons to the Library, the
promotion of other Library goals, and addressing the needs of a specific target audience.
Individuals and organizations interested in partnering with the library on programs are invited to
submit a proposal. Offers from individuals or organizations to present programs will be evaluated by
the same standards used by Library staff when planning Library programming.
Responsibility for programming at the library rests with the City Librarian, who administers under the
authority of the Board of Trustees. The City Librarian, in turn, delegates the authority for program
management to appropriate departmental staff. All library programming will follow the criteria set
forth in this policy.
Any exceptions request to this policy must be brought before the Board of Library Trustees for
review and final decisions will be based on the best interest of the community and the Library.
0
BURL'I'NOAME
Citizen Request for Reconsideration of Library Materials
Name:
Last First
Address:
Street Address Unit #
City State ZIP Code
Home Phone: Email
Complainant represents himself/herself? Yes or No
If no, Name of
Organization
representing:
Title:
Publisher:
Circle one: Book/eBook
CD
Author:
Date:
Magazine/periodical
DVD
1. To what in the material do you object? [please be specific/cite page page #]
2. What do you feel might be the result of being exposed to this material?
3. Is there anything good about the material, in your opinion?
4. Did you read/listen/view the entire work? If no, what parts of it?
5. What do you believe is the theme of this material?
6. Are you aware of the judgement of this work by any literary critics?
7. Other comments about this item?
Signature:
Form adopted by the California Library Association, 12.13.1977. Revised December 2016
October 2020
To: Fellow Trustees
From: Elisabeth Ostrow
In an effort to better convey who we are and what kinds of diversity we lack to the City Council when a trustee vacancy comes up, we
might want to consider filling out a spreadsheet something like the one below. The column headers are not set in stone — this is just
what I came up with initially. Also, once the table is filled out, we could generate some pie charts and other visuals that might tell a
more compelling story. A pie chart showing our lack of ethnic diversity, for example, would be more powerful than seeing the same
information in a table.
Trustees could fill in the chart anonymously (it's a conceit, I know — with only five trustees, it's easy to figure out who is who!) and
decline to answer any questions they prefer not to address. (Note: I have not included "income bracket" as a column in this chart; it
feels awkward to do so, but perhaps we should figure out a way to put it in.)
In addition, trustees could write brief paragraphs about themselves highlighting life and professional experiences and other
characteristics not captured by the chart that might be relevant. Some examples of the kinds of information that might go into a
paragraph like this:
• Whether you are a first -generation college graduate
• Whether you are a green card holder, or a first -generation American citizen
• Whether you are a person with a disability
• Whether you are a person who identifies as LGBTQ
• Your professional background and current employment
• Your volunteer and community organizing experience
• Your local government experience
I've filled out a column of the chart and written a sample paragraph, just as an example to help our discussion.
Trustee
Gender
Preferred
Age
Ethnicity/
Town of
Children
Children previously
Languages
Education
(M, F,
Pronouns
Race
Residency/
currently in
Burlingame/
spoken
Nonbinary)
length of
Burlingame/
Hillsborough
residency
Hillsborough
schools?/
schools?/
Number of children
Number of
children
1
F
she/her
55
white
Hillsborough/
N/A
3 children in private
English,
BA, JD
19 years
school in
French, some
Hillsborough
Italian
2
3
4
5
Trustee 1
I've lived in Hillsborough for almost two decades, and sent my three children to a K-8 private school in Hillsborough and then a
private high school in San Francisco. Before moving to California, I worked as a middle school teacher and swim coach at a private
school in New York City, followed by a stint as a corporate litigator at a New York law firm. I have extensive volunteer experience
teaching and tutoring English to middle school students, incarcerated people and novice police officers, and have worked with the
San Mateo Library's Project Read program, geared towards tackling adult illiteracy. Other past volunteer work includes planning
author luncheons, organizing school auction volunteers, overseeing safety protocols on athletic teams with which my children were
involved, and working closely with a Congressional candidate from Iowa on her campaign. In recent years, I've done freelance writing
projects for a variety of organizations. Currently, I work with the Annenberg Institute for School Reform at Brown University on
projects related to educational equity and programs aimed at helping children from the most disadvantaged communities.