Loading...
HomeMy WebLinkAboutAgenda Packet - LB - 2017.11.21CITY O p ipQRATED , City of Burlingame Meeting Agenda - Final Library Board of Trustees BURLINGAME CITY HALL 501 PRIMROSE ROAD BURLINGAME, CA 94010 Tuesday, November 21, 2017 5:30 PM Library Conference Room 1. CALL TO ORDER 2. ROLL CALL 3. APPROVAL OF MINUTES unavailable for October 2017 4. FROM THE FLOOR (PUBLIC COMMENTS) Members of the public may speak about any item not on the agenda. Members of the public wishing to suggest an item for a future Library Board of Trustee agenda may do so during this public comment period. The Ralph M. Brown Act (the State local agency open meeting law) prohibits the Library Board of Trustees from acting on any matter that is not on the agenda. 5. CORRESPONDENCE AND INFORMATION a. October 2017 Statistics 6. REPORTS a. City Librarian's Report Attachments: Report b. Foundation Report 7. UNFINISHED BUSINESS a. Update on the Speaker Series Program b. Employee Recognition Brunch 8. NEW BUSINESS a. Monthly Topic -Strategic Plan Attachments: Action Items b. Homeless Welfare Supplies City of Burlingame Page 1 Printed on 1111712017 Library Board of Trustees Meeting Agenda - Final November 21, 2017 9. ANNOUNCEMENTS 10. ACTION ITEMS 11. ADJOURNMENT Any writings or documents provided to a majority of the Library Board of Trustees regarding any item on this agenda will be made available for public inspection at the Reference Desk of the Burlingame Public Library, 480 Primrose Road, Burlingame, California City of Burlingame Page 2 Printed on 1111712017 City Librarian Report to Board of Trustees October 17th, 2017 BURL I NOAMI Personnel Updates: o The Library has hired Cha Cha Tahng — Library Aide at the Easton Branch o Maribeth Farcich, Adult Services Librarian (benefited 30 hours/week) for over 30 years, will retire on Dec 21'. We thank her very much for her dedication and wish her well in the next phase of her life. General Updates: o Strategic Plan 2017 — discussion with managers o Passport Intake update — Andrea San Andreas will be working toward taking over as our Passport Intake Manager. She will begin her understudy with Geralyn O'Brien in the next month. o Training — Staff are working on a full day professional development training/lectures for some time in the Spring. o Significant Programs — Childrens Dept. • Look for the HARRY POTTER WINTER BALL this January 19th... games, prizes, a dance. • STEAMFEST last month was a complete success! Over 1300 participants and many happy and engaged kids and parents. Special Thanks to Foundation members Audrey, Deb, Stu, Patty and everyone who helped make it a triumph. Children's Dept is considering this as a yearly event. Adult Svcs Dept. • The Dero Bike Fixit Station has been purchased and shipped. Facilities will lay a concrete pad for us near the bike rack at the front of the Library. • Great turn out for the Fun With Fall Flowers program just before Halloween, over 60 people showed and ten very large and creative displays were fabricated that evening. Facilities update: o With inclement weather comes the potential for leaks, Facilities is unsure if the leak from last year was completely fixed STRATEGIC PLAN Action Items & Staff Comments Goal A: Provide Engaging, Customized Experiences Strategy 1. Develop personal services and provide digital tools for making and sharing personalized reading, listening and viewing recommendations. Action Item Owner Requirements Deadline Status 1a 1b 1c 1d 1e Staff comments: 1a. 1b. 1c. 1d. Strategy 2. Provide increased opportunities to play, learn and create. Action Item Owner Requirements Deadline Status 2a 2b 2c 2d 2e Staff comments: 2a. 2b. 2c. 2d. Strategy 3. Offer a broader range of assistance and instruction in using digital tools, devices, and resources to individuals. Action Item Owner Requirements Deadline Status 3a 3b 3c S:\STRATEGIC PLAN 2017-2019\2017 Plan and Documents\Working Docs\ StrategicPlanActionItems 1 3d 3e Staff comments: 3a. 3b. 3c. 3d. Strategy 4. Use space flexibly, optimizing and altering it as needs change. Action Item Owner Requirements Deadline Status 4a 4b 4c 4d 4e Staff comments: 4a. 4b. 4c. 4d. Goal B: Build Inclusive Communitv Connections Strategy 1.Ensure that library services are accessible and inclusive. Action Item Owner Requirements Deadline Status 1a More inclusive signage Brad Funds budgeted April 2018 25% 1b Analyze/Increase international Chinese Adult & collection. Children June 2018 ongoing 1c Increase/improve multi -cultural Adult & programming Children 1d ADA Technology Tech Sery Ongoing 75% 1e Relabel areas of the collection Staff & with disparate and ineffective Tech Sery Ongoing 20% Volunteers labeling Staff comments: 1a. Evaluating Chinese and Spanish wayfinding vs symbols & Subject heading in non-fict with Maryam. Will combine with signage needs left from renovation. We have a test Subject S:\STRATEGIC PLAN 2017-2019\2017 Plan and Documents\Working Docs\ StrategicPlanActionItems 2 Heading sign in non-fict 640s, next step is feedback from staff and which subject headings to agree on. 1b. Research joining PLP's existing international collection efforts BUT will update/replace Chinese collection by June 2018. Spanish collection to follow. Applied and received grant for children's bilingual materials in Chinese, Spanish, Russian, and Korean using $7,500 to purchase books in these languages and continue to grow the international language materials collections for children. 1c. Russian story time; Trans story time; Marcus Shelby; Thui Bui Added monthly Spanish and Russian story times for children while also starting a book collection for children in Russian language. 1d. Jason, Jeff, and Megan have been meeting regularly to discuss incorporating up-to-date ADA technology into library services. We are currently configuring an ADA workstation with the following technology: Dragon software with an accompanying headset, a vision -impaired keyboard, and a document reader. The station will be located in the southwest corner of the Lower Level. Also, Brad and Megan met with representatives from Oytojoy, a company that installs hearing loops, and determined that our library isn't currently compatible for a hearing loop. We will revisit this when the hearing loop technology improves. Deadline: By December 2017, Jason, Jeff, and Megan will install one ADA workstation for the visually impaired. By 2018, we will re-evaluate technology for the hearing -impaired and determine whether or not there is appropriate technology for these patrons. Status: We are in the process of installing the workstation and plan to have it done by December 2017. We intend to revisit our ADA technology next year to determine whether or not our technology is still up-to-date. 1e. Form a work group to evaluate areas of the collection that need to be relabeled and develop a strategy, plan, and timeline for executing relabeling projects. Deadline: By July of 2018, the collection development work group will have finished at least one relabeling project. Status: We are meeting monthly, assessing the collection, and prioritizing areas which need to be relabeled. 20% complete. Strategy 2. Create opportunities for sharing specialized items and the expertise of community members. Action Item Owner Requirements Deadline Status 2a Library of Things Adult & Children Nov 2017 0 100/ 2b STEAM-Fest Library wide Sat Oct 21, 100% 2017 2c Research internship potentials and set-up process for local Brad June 2018 25% (ongoing) organizations 2d Create skill -share Excel All staff spreadsheet of local experts, (Brad) Google docs ongoing 50% professionals 2e Offer tech programs harnessing Program $ (TBD); expertise of local community Tech Sery Q2 2018 5% Staff members S:\STRATEGIC PLAN 2017-2019\2017 Plan and Documents\Working Docs\ StrategicPlanActionItems 3 Staff comments: 2a. Create specialized "kits" e.g. birdwatching kit -- Flat Sally, Immigration Kit Children's Services launched 14 "Flat Stanley" kits in June 2017 focusing on popular children's book characters such as Fancy Nancy, Ivy & Bean, Arthur and more to allow children to take the flat character home and write and draw about it. 2b. Offered our first STEAM-fest with plans to make this large program a yearly event. The first STEAM-fest was offered over a five -hour period on a Saturday in October 2017 and attracted 800 patrons to the library. The event featured local experts in all areas of STEAM including Made in Space, Music at Kohl Mansion, Coder Bunnyz, Mathnasium, Dickinson Glass and many others. 99 percent of attendees surveyed responded that they learned something new at STEAMfest and 91 percent responded that they plan to apply what they learned at the program. The Children's Department plans a mini STEAM week in April — during Spring Break — with a variety of programs for children. In process are plans to bring the Bay Area Discovery Museum's Try it Truck to the library and offer programming with Mad Science. 2c. D-Tech, SJSU, Marketing fellow — have contacted D-Tech for possible internship with regard to helping our IT department with technology assessment report or assisting our Parks dept by creating drought tolerant landscape architectural plans for our Main Library. 2d. 2e. Bitcoin/Cryptocurrency programs. In Q1 of 2018, TS will hold a "Future of Cryptocurrency" program with at least 40 in attendance with at least 80% surveyed responding that they would come to a cryptocurrency conference. Depending on survey results, in Q2 of 2018, TS will hold a conference that will appeal to both novices and enthusiasts, with two "tracks" (one "advanced" and one "beginner") and ending in a keynote. It will be a half -day conference on a Saturday and will take place in various meeting spaces throughout the library. Deadline: In the Q2 of 2018, Megan will host one cryptocurrency conference featuring local digital currency/digital asset experts. Status: I have been in contact with a local attorney and digital asset expert who has agreed to help me plan both the initial program and the conference. Strategy 3. Deepen connections to the community and groups not generally library users. Action Item Owner Requirements Deadline Status 3a Create surveys and survey Need more processes to provide Tech Svcs clarity on this ? 0% information on specific groups 3b Staff join/attend clubs, groups, organizations to research and Division ongoing 0% connect to the community managers 3c TS: Have given all Increased TS staff directive TS: programming/outreach outside Division to do one December 25% of library (Library Bike) Managers outreach 2017 program in 2017. 3d 3e S:\STRATEGIC PLAN 2017-2019\2017 Plan and Documents\Working Docs\ StrategicPlanActionItems 4 Staff comments: 3a. 3b. 3c. Children's Services staff presented an outreach visit with the library bike to Burlingame Parks and Rec summer camp attendees to highlight library services and promote the summer reading program in June 2017. Children's Services staff will offer a pop up story time once per quarter. Pop up story time with Scooby Doo and the library bike promoted Library Card sign up month and publicized library programs for children in September 2017. Children's Services staff attended a Homeschool Conference in Burlingame in July 2017 to promote summer reading and library services. Staff will attend local events to publicize library events. Staff participated in Burlingame on the Avenue in August 2017 advertising our services and distributing free books as part of the summer reading program. 3d. Strategy 4. Develop programs and services that engage multiple generations together. Action Item Owner Requirements Deadline Status 4a Create programming "form" Tommy April 2017 100% 4b Adult Story time Adult Sept 2017 4c Increase parent/child interactive programs Children 4d Create tutor list for patrons 4e Identify trends/anti-trends All Staff ongoing 0% Staff comments: 4a. 4b. 4c. (ex. Parent Child Book Club) 4d. Assign trending to one person/dept Goal C: Foster a wide range of literacy and life skills — HOLD UNTIL 2018 Strategy 1. Educate and support parents and caregivers in their role in early literacy and school success. Strategy 2. Provide life skills programs for young people transitioning to adulthood. Strategy 3. Promote digital and information literacy. Strategy 4. Teach financial literacy for different phases of life. Strategy 5. Develop health literacy programs and resources for all ages. S:\STRATEGIC PLAN 2017-2019\2017 Plan and Documents\Working Docs\ StrategicPlanActionItems 5 Goal D: Listen to our community & share our stories — HOLD UNTIL 2018 Strategy 1. Find new ways to effectively tell our stories that demonstrate the library's impact and value. Strategy 2. Develop quantitative and qualitative measurement tools for evaluating the outcomes of our programs and services. Strategy 3. Explore and evaluate effective communication and marketing practices. Strategy 4. Engage deeply with community members about their needs and aspirations in order to better support those. Goal E: Enable our staff members to thrive, grow and be deeply engaged in realizing our vision and mission. Strategies 1. Ensure equity, diversity and inclusion among staff. Action Item Owner Requirements Deadline Status 1a Survey staff for skills and Combined with interests for broader Tech Svcs volunteer skill June 2017 participation sheets 1b Create Library Mentoring 100% Brad June 2017 Program 1c Create staff communication 100% Brad April 2017 board or box Staff comments: 1a. 1b. Giving staff an opportunity to learn from a mentor whether in-house or with our consortium of libraries, the library now offers a mentoring program with a process and guide designed to keep staff on track, provide structure, and give best practice advice to both mentors and mentees. 1c. Strategy 2. Identify key competencies and provide resources and methods for training and developing all staff members. Action Item Owner Requirements Deadline Status 2a Create Library Job Descriptions Each June 2017 with competencies Department 2b Create Conference Planning Brad N/A April 2017 100% Form/Calendar S:\STRATEGIC PLAN 2017-2019\2017 Plan and Documents\Working Docs\ StrategicPlanActionItems 6 2c Schedule quarterly prof development workshops Division Managers 0% 2d Work with staff to review 30% library policies, provide input from staff, and a formal Brad June 2018 electronic filing system for approval and reconciling Staff comments: 2a. 2b. 2c. 2d. Staff have been reviewing and updating policies every 41h Tues in our Managers meeting. Our Safety committee is looking at any safety policies and with the help of the City's new document storage system we have an electronic system for filing and accessing policies other than dusty binders. Strategy 3. Provide opportunities for all staff to plan and learn together. Action Item Owner Requirements Deadline Status 3a 3b 3c 3d 3e Staff comments: 3a. 3b. 3c. 3d. Strategy 4. Support staff in actively participating in regional, state, and national professional activities. Action Item Owner Requirements Deadline Status 4a 4b 4c 4d 4e Staff comments: 4a. S:\STRATEGIC PLAN 2017-2019\2017 Plan and Documents\Working Docs\ StrategicPlanActionItems 7 4b. 4c. 4d. Strategy 5. All permanent staff shall attend no less than three external professional development activities per year, e.g. conferences, workshops, trainings. Action Item Owner Requirements Deadline Status 5a 5b 5c 5d 5e Staff comments: 5a. 5b. 5c. 5d. S:\STRATEGIC PLAN 2017-2019\2017 Plan and Documents\Working Docs\ StrategicPlanActionItems 8