HomeMy WebLinkAboutAgenda Packet - LB - 2011.08.16 URLINGAME PUBLIC LIBRARY (BURLINGAME
Board of Trustees Agenda
August 16, 2011-5.30pm -Revised
480 Primrose Road—Library Conference Room c eR
SUGGESTED ACTION
I. CALL TO ORDER
II. ROLL CALL
III. Library Board of Trustee Minutes for July 12,2011 Approval
IV. CORRESPONDENCE AND INFORMATION Information
A. Library Statistics for July 2011
B.Julia M. Farrell& Roger&Jean Hunt Duncan Fund Statements
April 1—June 30,2011
V. From The Floor (Public Comments)
VI. REPORTS
A. City Librarian's Report—Harding Information/Discussion
B. Foundation Report
VII. UNFINISHED BUSINESS
�.. A. Main Library Survey Questions & Overview 2009 Information/Discussion
B. Trustee Suggestions for Future Library Survey Main/Easton Discussion
VIII.. NEW BUSINESS
A. Lane Community Room Updated Application & Policies Discussion/Approval
IX. ANNOUNCEMENTS
X. ADJOURNMENT Adjourn
Any writings or documents provided to a majority of the Library Board of
Trustees regarding any item on this agenda will be made available for
public inspection at the Reference Desk of the Burlingame Public Library,
480 Primrose Road, Burlingame, California
13
-BURUMOAME
Library Board of Trustees Minutes
July. 12, 2011 -
I. Call to Order
President Towle called the meeting to order at 5:30pm.
II. Roll Call
Trustees Present: Betsy Corcoran, Deborah Griffith, Katie McCormack,
Lisa Rosenthal, Sandy Towle
Staff Present: Pat Harding, City Librarian
Sidney Poland, Recorder
Recorder: Betsy Corcoran
III. Trustee Board Minutes 24 2011
The June 28, 2011 minutes were a_pproved as written.
` M/S/C (Griffith/Rosenthal)
IV. Correspondence and Information
A. Library Statistics
1. Easton Branch — June 2011 circulation at Easton increased
16.87% which is the highest it has ever been. Possible reasons for
this increase:
a) Friday openings beginning January 2011
b) increased patron support since the 2010 Easton Campaign
c) exceptional reading programs
2. Main Library
a) There was concern that the overall statistics for themain
library are more often down than up.
b) Additional holiday closures and fewer new materials purchased
could be attributed to the overall statistical picture.
c) Better signage was suggested, as well as comparing statistics
from other libraries.
d) The Trustees discussed the possibility of surveying library
patrons to determine what library services are most important
to them.
e) President Towle requested that the Trustees bring their ideas
for a Library survey to the next meeting.
f
480 Primrose Road Burlingame•California 94010-4083
Phone(650)558-7474•Fax(650)342-6295•www.burlingame.org/library
3. Community Room
At the request of the City Council and Jim Nantell, Pat Harding
and Jim Skeels, Park and Recreation Director, will meet to discuss
room fees for public usage at the Library'and Recreation Center.
They will meet with Jim Nantell to finalize the fee schedule.
V. From the Floor (Public Comments)
No one from the public attended. The City Librarian noted that the
agenda for the monthly meeting is posted'for public viewing at City Hall
and the library's bulletin board. Upon approval, board minutes from the
previous month's meeting are posted on the Website.
VI. Reports
A. City Librarian's Report - Highlights
1. Harry Potter Event - 250 children and parents attended the
event. National Charity League members helped with crafts, made
cookies and cleaned up. They have volunteered to assist the
Library staff at the children's tea.
2. State Funding - BPL funding from the state for the fiscal year
2011/2012 will-be approximately $ 50,000; !2010-2011 funding
was $114,000. Funding will be dispersed to our library in
January of 2012 only if state revenues reach their threshold.
3. RFID -Tagging of materials is almost completed. Tagging will '1
.begin at Easton on August 6th.
4. Millennium Project -The Project Management Team will meet
with Group 4 Architects, Wayne Gehrke and Andrea Will to view
alternative plans for this project.
5. Children's Computers - 3 English Language and 1 bilingual
computers were installed in the Children's area. Patrons have
been very enthusiastic with the exception of one parent who felt
the number of screens was overwhelming. Screens are being
covered during story time; patron usage is being tracked.
B. Foundation Report
The Escoffier Society event will be held September 16th from
5:30- 7:00pm. The format is to have stations set up throughout
the building with current technology equipment: Trustees and
Foundation members will be asked to man the stations.
Library Board of Trustee Minutes July 12,2011 2
�- VII. New Business
A. Employee Achievement Awards Event
The Trustees approved the Doubletree contract for the staff appreciation
event to be held Sunday, January 22, 2012.
M/S/C (Griffith/McCormack)
B. Role of Trustees
1. Change of Meeting Dates - The topic of changing meeting dates
to accommodate Trustees' schedules was discussed. Trustee
meetings are scheduled the 3rd Tuesday of the month January
through November. The consensus of the Trustees was to make
every effort to adhere to this schedule.
2. Participation in Library Activities - The Trustees are looking
forward to playing an active role in the Millennium Project and the
Foundation's Escoffier Society event.
VIII.• Adjournment
The meeting was adjourned at 7:00pm M/S/C (Griffith/McCormack)
The next meeting of the Library Trustees will be held August 16th in the
Library Conference Room at 5:30pm.
Respectfully Sub ' ed,
Patricia Harding
City Librarian
Library Board of Trustee Minutes July 12,2011 3
BURLINGA1V E PUBLIC LIBRARY STATISTICS
Month: July Year: 2011 ---]F
Burlingame Registered Burlingame Hillsborough Other Total
Borrowers
Adult Patrons 18,857 3,124 0 21,981.00
Juvenile Patrons 5,859 1,569F 0 7,428
Others 1E — 1941 2,284 2,485
TotaltRegistered 24,910 4,700 2,284 31,894
Borrowers
Circulation Total Circulation Previous Year ,, I FPercent Change'
Main 57,298 57,817 -0.90%
Branch F6,434 5,367 19.88%
TotaI? 63,73'2 ` 63,'184
Se1f'Clteck`Usage TotalItems Pezcent�of'Initial-Chedk'Outs--
Main 32,681 8o%
Branch 2,960 63%
Total 35,641
Online Renewals Total ItemsPercent of Total Renewals
Main 13,248 80%
Branch IF1,219 70%
Total 14,467
Gate'Count I Monthly Average per day
Main 35,864 1,195
Branch 3,832 154
Total 39,696` L;3a4q
Internet°Usa a Total User Sessions
Main Adult 7,538
Main Children' 25
Branch
463
Grand Total 7E80026
E-Content/Total Download of Sessions E-Content/Total Downloads or Sessions
Overdrive a-books - 100, audio books -36
Freegal MusicUsers=-53;, son s downloaded-294
Databases: 1,697
BPL Website 13,479
Safari not downloadable - readable pdf 149
�ntal'Items Added to Collection�Ma�ln&Branch) '
1,287
Total Number Outreach Materials Delivered 170
BURLINGAME PUBLIC LIBRARY STATISTICS
w _ Month: July Year: 2011
Community Room Usage Number of Meeting Attendance
Public Meetings 2 50
City Meetings 1 40
Adult Library Programs 3 34
Museum Docent Programs 311 180
Total
304
Conference Room
Book Club Adult 1 15
Foundation Meeting4 30
Library Trustees 1 7
Library Staff Meeting IL ---911—
One
One Book One Community --ill 10
Public Meeting (Neighborhood Network) 2 15
Backstage 1 10
Total
19 L- 137
Study Room Usage # of uses 26 # of atrons 62
Children's and Young Adult Programs--Main
Number Attendance
Story Times 1311 713
Class Visits
Teen Class Visit to The Library 25
Preschool Class Visit 1 37
Total Class Visits 2 62
Special Program
Family Fun Nights 4 541
Harry Potter Celebration 250
Easton Story Times & Special Programs
Number Attendance
Story Times8 239
Class Visits (elementary) 0
BPL �( `n Circulation Pf I of 2
a t
Gmail Calendar Documents Photos Reader Web more barrymllsl@gmail.com
GoogledOCS BPL Main Circulation Anyone with the link Updated 4 minutes ago by barrymlls1 Saved i Share
File Edit View Insert Format Data Tools Help
Chart Copy chart Edit chart Publish chart Save image ;Delete chart'
BPL Main Circ by Month 2009 vs. 2010 vs. 2011
60,000 _ _ -__.
02009
02010
56,000 - 2011
52,000
48,000
44,000
January March May July September November
February April June August October December
Sheet1 Chart1
' s
https://spreadsheets.google.com/spreadsheet/ccc?key=OAs89CLDbgu9HdHVGNOdZMn1IUUhpTm9IV3VWemhlYmc&hl=en U... 8/4/2011
EasY "irculation / P( ,1 of 2
Gmail Calendar Documents Photos Reader Web more barrymllsl@gmail.com
GOOSIC docs Easton Circulation Anyone with the link Saved seconds ago Saved Share
File Edit View Insert Format Data Tools Help
Chart Copy chart Edit chart... Publish chart Save image Delete chart
Easton Branch Circ by Month 2009 vs. 2010 vs 2011
8,000
� 2009
2010
7,000 2011
6,000
5,000
k-
4,000
January March May July September November
February April June August October December
Sheet1 Chart1
https://spreadsheets.google.com/spreadsheet/ccc?key=OAs89CLDbgu9HdGw4X3BzOGdBWTJRNmOtaTFHal8wdXc&hl=en U... 8/4/2011
iILICON I C'11II Munitys&
VALLEY foundation
it£Y!`tii i.ti.'1:1'.tf.iir(}.1`„1 c.1MTii f.i.1.IC-5!�'}I:S'.flrC
Statement Period
April 1,2011 through June 30,2011
Fund Name Fund Number
Roger and Jean Hunt Duncan Fund 1012
Philanthropy Manager: Michelle Fries
650.450.5504
mdfries@siliconvalleyc£org
Statement Questions: John Stuckey
650.450.5411
jstuckey-@siliconvalleyc£org
Important Information from Silicon Valley Community Foundation
If you have any questions about your statement please contact John Stuckey.
For any other questions about the fund you advise please contact your philanthropy manager listed above.
Fund Activity
Statement Period Y-T-D
Beginning Balance $ 1,196,323.77 $ 1,149,858.83
Investment Returns
Endowment Pool 8,798.89 56,689.06
Grants Authorized 0.00 0.00
Interfund Grants 0.00 0.00
Support Fees (1,504.95) (2,930.18)
Other Expenses 0.00 0.00
Ending Balance $ 1,203,617.71 $ 1,203,617.71
Fund Assets
Investment Pools Target%
Endowment Pool 100.00% 1,203,617.71
Assets to be Invested 0.00
Illiquid Assets 0.00
Receivables 0.00
Securities Being Liquidated 000
Total Fund Assets $1,203,617.71
Restricted Balance
Permanently/Temporarily Restricted Assets 555,584.12
Total Restricted Balance $555,584.12
Balance Available for Grants $386,472.96
SILICON, I tommunity:-,w
VALLEY foundation
srFvac.c•,v+ ;;,-naa� ;•,.Tr•CYAK+-T)I.Wy7 Statement Period
April 1,2011 through June 30,2011
Fund Name Fund Number
Roger and Jean Hunt Duncan Fund 1012
Investment Performance
Quarter Y-T-D One Year Three Year Five Year
Fund Returns 0.75% 4.96% 22.81 % 4.96% 5.79%
This Fund's Benchmark 0.00% 0.00% 0.00% 0.00% 0.00%
About your Fund Statement
GIFTS: Contributions/donations made to your fund.
GAIN(LOSS)ON GIFTED ASSET: Difference in the value of property when donated and the value when liquidated.
INTERFUND GIFTS: Transfers to your fund from another fund at Silicon Valley Community Foundation.
OTHER ADDITIONS: Deposits to your fund that do not represent a gift,i.e.partnership income,dividends/interest earned on
gifted securities,other assets recieved in exchange for goods or services.
INVESTMENT RETURNS: Reflects the total return in the investment pool,net of investment management fees.
GRANTS AUTHORIZED: Reflects all grants to qualified organizations that have been recommended by the donor and
approved by Silicon Valley Community Foundation. If the grant is scheduled for payment on a future date the grant will also
appear in the Restricted Assets section as a Grant Payable and reduces the balance available for granting.
INTERFUND GRANTS: Transfers from your fund to another fund at Silicon Valley Community Foundation.
SUPPORT FEES:An allocation to the community foundation's operating fund to enable on-going work with donors and the
nonprofit community.Fees are computed and paid on a monthly basis(1/12)per the stated fee rate schedule.
OTHER EXPENSES: Administrative expenses paid from your fund,i.e.legal,consulting and credit card processing fees.
TARGET%: Allocation to each investment pool. The fund is rebalanced back to this target each month for assets invested in
pools offered by the community foundation.
ASSETS TO BE INVESTED:Assets that have yet to be invested and will be by the beginning of the following month.
ILLIQUID ASSETS:Donated property that has not been sold.
RECEIVABLES:Assets in the form of obligations due from others.
SECURITIES BEING LIQUIDATED:Gifted securities pending sale or settlement.
ACCOUNTS PAYABLE:Expenses that have been approved,but are scheduled for payment on a future date.
GRANTS PAYABLE:Grants that have been approved,but are scheduled for payment on a future date.
RESTRICTED ASSETS:Assets that may not be used for granting purposes.
Investment Information
Fund returns are net of investment fees and expenses.Benchmark returns are specific to the investment pools offered by the
community foundation and are not applicable to funds with assets outside these pools.Comparison to the benchmark may not be
appropriate if the fund's investment pool allocation changed during the performance period.Additional information on
investments,performance and benchmarks are provided quarterly four weeks after quarter-end on DonorConnect.Investment
allocations among the community foundation's investment pools can be changed once per year or upon a significant change in
charitable goals and time horizon for depleting the fund.For more information,please contact your philanthropy manager.
Asset Allocation
LONG-TERM GROWTH:25%fixed income,27%domestic equity, 18%foreign equity, 10%private equity/real assets,20%
hedged equity,absolute return&commodities.Benchmark:75%S&P 500 Stock Index/25%Barclays Cap.U.S.Agg Bond Index
SOCIAL IMPACT:30%fixed income,45%domestic equity and 25%foreign equity. Benchmark:70%S&P 500 Stock Index/
30%Barclays Cap.U.S.Aggregate Bond Index.
BALANCED:52%fixed income,24%domestic equity, 14%foreign equity and 10%alternative investments in absolute return
and real asset fund of funds.Benchmark:50%S&P 500 Stock Index/50%Barclays Cap.U.S.Aggregate Bond Index.
SHORT-TERM:80%short and intermediate term bonds, 10%TIPS(inflation protection)and 10%global bonds.Benchmark:
Barclays Cap.U.S. 1-3 Year Credit Bond Index
CAPITAL PRESERVATION: 100%institutional money market mutual funds&bank CDs.Benchmark:U.S.T-Bills.
SILICON I community
VALLEY foundation
':xstines Statement Period
April 1,2011 through June 30,2011
Fund Name Fund Number
Julia M. Farrell Memorial Fund 1014
Philanthropy Manager: Michelle Fries
650.450.5504
mdfries@siliconvalleyc£org
Statement Questions: John Stuckey
650.450.5411
jstuckey@siliconvafleycf.org
Important Information from Silicon Valley Community Foundation
If you have any questions about your statement please contact John Stuckey.
For any other questions about the fund you advise please contact your philanthropy manager listed above.
Fund Activity
Statement Period Y-T-D
Beginning Balance $ 4,924.77 $ 5,023.97
Investment Returns
Endowment Pool 36.21 244.32
Grants Authorized 0.00 (244.82)
Interfund Grants 0.00 0.00
Support Fees (6.29) (68.78)
Other Expenses 0.00 0.00
Ending Balance $ 4,954.69 $ 4,954.69
Fund Assets
Investment Pools Target%
Endowment Pool 100.00% 4,954.69
Assets to be Invested 0.00
Illiquid Assets 0.00
Receivables 000
Securities Being Liquidated 0.00
Total Fund Assets $4,954.69
Restricted Balance
Permanently/Temporarily Restricted Assets 5,000.00
Total Restricted Balance $5,000.00
Balance Available for Grants $0.00
iILICOKi I Ct3Tni Unity"m
,'ALLEY foundation
re•.•."n!:Siw>+�.��n:�x;7 •tih i�i;i:{!!'.•.'::?L'NTr.S Statement Period
April 1,2011 through June 30,2011
Fund Name Fund Number
Julia M. Farrell Memorial Fund 1014
Investment Performance
Quarter Y-T-D One Year Three Year Five Year
Fund Returns, 0.75% 4.97% 22.81% 4.94% 5.78%
This Fund's Benchmark 0.00% 0.00% 0.00% 0.00% 0.00%
About your Fund Statement
GIFTS: Contributions/donations made to your fund.
GAIN(LOSS)ON GIFTED ASSET: Difference in the value of property when donated and the value when liquidated.
INTERFUND GIFTS: Transfers to your fund from another fund at Silicon Valley Community Foundation.
OTHER ADDITIONS: Deposits to your fund that do not represent a gift,i.e.partnership income,dividends/interest earned on
gifted securities,other assets recieved in exchange for goods or services.
INVESTMENT RETURNS: Reflects the total return in the investment pool,net of investment management fees.
GRANTS AUTHORIZED: Reflects all grants to qualified organizations that have been recommended by the donor and
approved by Silicon Valley Community Foundation. If the grant is scheduled for payment on a future date the grant will also
appear in the Restricted Assets section as a Grant Payable and reduces the balance available for granting.
INTERFUND GRANTS: Transfers from your fund to another fund at Silicon Valley Community Foundation.
SUPPORT FEES:An allocation to the community foundation's operating fund to enable on-going work with donors and the
nonprofit community.Fees are computed and paid on a monthly basis(1/12)per the stated fee rate schedule.
OTHER EXPENSES: Administrative expenses paid from your fund,i.e.legal,consulting and credit card processing fees.
TARGET%: Allocation to each investment pool. The fund is rebalanced back to this target each month for assets invested in
pools offered by the community foundation.
ASSETS TO BE INVESTED:Assets that have yet to be invested and will be by the beginning of the following month.
ILLIQUID ASSETS:Donated property that has not been sold.
RECEIVABLES:Assets in the form of obligations due from others.
SECURITIE4 BEING LIQUIDATED:Gifted securities pending sale or settlement.
ACCOUNTS PAYABLE:Expenses that have been approved,but are scheduled for payment on a future date.
GRANTS PAYABLE:Grants that have been approved,but are scheduled for payment on a future date.
RESTRICTED ASSETS:Assets that may not be used for granting purposes.
Investment Information
Fund returns are.net of investment fees and expenses.Benchmark returns are specific to the investment pools offered by the
community foundation and are not applicable to funds with assets outside these pools.Comparison to the benchmark may not be
appropriate if the fund's investment pool allocation changed during the performance period.Additional information on
investments,performance and benchmarks are provided quarterly four weeks after quarter-end on DonorConnect.Investment
allocations among the community foundation's investment pools can be changed once per year or upon a significant change in
charitable goals and time horizon for depleting the fund.For more information,please contact your philanthropy manager.
Asset Allocation
LONGTERM GROWTH:25%fixed income,27%domestic equity, 18%foreign equity, 10%private equity/real assets,20%
hedged equity,absolute return&commodities.Benchmark:75%S&P 500 Stock Index/25%Barclays Cap.U.S.Agg Bond Index
SOCIAL IMPACT:30%fixed income,45%domestic equity and 25%foreign equity. Benchmark:70%S&P 500 Stock Index/
30%Barclays Cap.U.S.Aggregate Bond Index.
BALANCED:52%fixed income,24%domestic equity, 14%foreign equity and 10%alternative investments in absolute return
and real asset fund of funds.Benchmark:50%S&P 500 Stock Index/50%Barclays Cap.U.S.Aggregate Bond Index.
SHORT-TERM:80%short and intermediate term bonds, 10%TIPS(inflation protection)and 10%global bonds.Benchmark:
Barclays Cap.U.S. 1-3 Year Credit Bond Index
CAPITAL PRESERVATION: 100%institutional money market mutual funds&bank CDs.Benchmark:U.S.T-Bills.
BURUINOAMI
`-- City Librarian Report
August 16, 2011
RFID (Radio Frequency Identification)
Backstage, the vendor hired by PLS to tag,PLS materials has finished the main part of their work at
BPL with tagging to be completed at Easton by August 12. Staff workstations are installed and BPL
staff is using RFID to check-in materials. Staff has worked'very hard during the tagging. As Backstage
was going through our-collection they pulled off items needing mending,or replacing. Linda Santo and
Vera Warrick have gone through all of these items and Jan Laurie, who does mending in Technical
Services is working on taping, gluing, and replacing covers.. Circulation staff, headed by Amy Gettle is
sorting all returned items to determine if they need tagging before checking them in. Circulation staff is
very positive and enthusiastic about the RFID check-in system and.report that it makes it much easier
and faster to check-in materials. The RFID self-check stations.and security gates are scheduled for
installation the week of September 19.
Patron Pin Numbers
When RFID goes live with the new self-check out stations in late September we will start asking patrons
to input their pins. Amy is working on FAQ's for.patrons,using pins. When we go live we intend to have
staff at the new Self-Check stations assisting patrons with check-out. We also intend to have a laptop
set up near the self-checks to register or update patrons.
Millennium Project Update
We have sent Group 4 projected number of staff workstations, number of periodical and newspapers
subscriptions and retention and a schematic-for the Automated Materials Handling System (AMHS).
This will give,us amore accurate picture of how much square footage will be needed for these
functions. Staff is also going to visit two San Mateo County Branches to get a behind of scenes look at
what the workflow looks like in their back room and how much space is needed to accommodate-it all.
We are thinking we will need a 5 or 7 bins system.
New Services:
BPL Books Buddies is a free reading enrichment program that pairs teen volunteers with elementary
age readers. Book Buddies meet once a week for 45 minutes to read together and do literacy activities.
The aim of the program is to provide an opportunity for children to practice reading, improve their
literacy skills and have-fun with books. Simultaneously the program provides teens with the opportunity
to be a positive role model while assisting children with their reading and instilling a love of books.
Book Buddies is held over the course of 8 weeks on Tuesdays from 3:30—4:15 PM
1
480 Primrose Road•Burlingame-California 94010-4083
Phone(650)558-7474'Fax(650)342-6295-www.bu4ingame.orq/1ibrarV'
First Session: September 6th—October 25th
Second session: November 1st— December 20th
Book Flix. We have a new online a-book service for children on the Kids Page of the BPL website --
hftp://www.burlingame.or
-q/lndex.aspx?paqe=l 111
Scholastic BookFlix is-a new online literacy resource that pairs classic video storybooks from Weston
Woods with related nonfiction eBooks from Scholastic to build a love of reading and learning. BookFlix
is available in all libraries statewide and is provided by the California State Library for,a'two year period.
Summer Reading
Children & Teen Summer Reading
We had our biggest year ever with 888 readers completing the three clubs at the Main.and Easton!.
This is how the clubs finished up:
486 Elementary Club participants (7 percent increase)
186 Listener'Club participants (7.9 percent decrease) -
216 Teen Club participants (76 percent increase)
806 people in attendance for the seven Family Fun Night programs!
Adult Summer Reading
263 people including staff and patrons participated with 152 people reading 3 or more books:
307 people attended the five Summer Reading Programs which was a 28% increase over last summer.-
The
ummer.The staff at the Easton branch really outdid,themselves this year—they saw an increase of 38% new
registrants and an increase of 25% more of over last year that finished the program with reading 3 or
more books. 1006/6 of the Easton staff once again,registered for the staff program and 100%
completed the program.
Staff News
Staff
Jeannine Culligan is training with Jackie Buhr in Admin. Jeannine will work part-time in Admin
when Jackie Buhr retires on September 7th.
Liza Wardell started on-call reference training on Monday, August 8th. Liza is the high school
librarian at BHS.
Kevin Terada will start working on=call in reference in September. Kevin works full-time for
PLS.
Circulation is finishing, an in=house recruitment for an on-call library assistant.
2
Training opportunities -
`.. Thursday, September 1 - Califa Vendor Fair—All day workshop on new technology at Santa
Clara University.
End of the Summer Staff Party
Staff will be celebrating the end of the summer on Friday, August 19 from 5:30-7:30pm.
Upcoming Dates:
August 1 st through August 15
Step Up To The Plate @ Your Library -for all ages
2 ways to participate:
1. Enter the national contest for a chance to win.a trip to the National Baseball Hall of Fame -got o
ww.atvourlibrary.org/baseball for the official qestions and instructions.,
2. Come to the Burlingame Main Library or Easton Branch anytime between August 1st and August
15th to enter a raffle for a chance to: Win tickets for a San Francisco giants game!
The raffle is open to all patrons - one ticket per patron per visit.
August 23 Peninsula Royalty: The Story of the Mills Family—7pm
August 27 College Admissions 101 —3:30pm
Sept 8 Introduction to Computers 6:30-8:30pm
Sept 13 Employee Roundtable 10am-12pm
Sept 14 Career Support Group 1:30—2:30pm
Sept 16 Escoffier Society Open House— 5:30-7pm
t
Sept 22 Introduction to MS Word 6:30-8:30pm
Sept 30 Meet the Author Gennifer Choldenko
Families are invited to read together and discuss the book Al Caoone Does My Shirts—
3:30pm
3
Library Survey Overview
March 11, 2009
Survey Overview
A survey of library users was taken over a 3 week period both online and in`the
library. 180 surveys were completed, with 132 of those submitted online. There are 13
pages of comments on the various questions. The comments are attached. Below is a
summary of the survey results with comments from the City Librarian.
Survey Highlights with Comments
1) Reduction in Services. The highest number of respondents at 69% noted a
reduction in adult programming as their first choice in reductions. Only 28%
suggested reducing hours. Comment: Reduction in Adult programming is being
done; we have reduced the costs by using more "box"programs which require
less staff time.
2) Frequency of Library Use. 67% of the respondents use the library once a week
or more; another 23% use the library once a month. Comment: Of those
surveyed, it appears that frequency of library use is very high.
3) Frequency of Easton Branch Use. 50% of those surveyed use the Easton
Branch; 17% of those surveyed use the branch once a week or more. Comment:
It appears significant that as many as half use the Easton Branch, considering
the location and hours. Circulation at Easton has tripled in the past 4 years.
4) What hours is the Main Library used?42% of those surveyed use the
afternoons; mornings, evenings and weekends were almost evenly divided on
use. Comment: It appears that library use beyond afternoons is evenly divided
among those who prefer evenings, weekends and mornings.
5) What hours is the Easton Branch used?Thursday was the heaviest day
according to the respondents, followed by Wednesday, Tuesday and Saturday.
Comment: The Library is conducting a survey in the next few weeks to determine
the actual circulation and traffic by day.
6) What do visitors do at the Library?94% check out books or media; 43% use
reference materials or reference staff; 28% bring a child to story time; 25% use
the library facilities for study. Comment: Clearly lending materials is a high
priority, as is use of the facilities for study, research, story times, and use of the
Internet.
1
7) What Collections are used most?The top three uses were: adult fiction and
non-fiction books and media for all ages. Other heavy uses were: bestsellers,
children's materials, and magazines. Comment: Library use is heavy in a number
of areas. The target of collection expenditures is in keeping with collection use. It
will be important to maintain library collections in the future.
8) Rate Your Library Experience. 78% of respondents rated the Library as
"Excellent". Another 22% rated the Library as "Very Good". Comment: There
were no responses for "satisfactory"or `poor". The Library experience of our
users is very positive according to the written comments.
9) Demographics:Age Group. Of those surveyed, 37916 were in the 25-45 age
range; with 38% in the 46-64 age range. Comment: From the survey results, no
children or teens were surveyed, so library use by this very large youthful group
would not be accurate.
10)Demographics: Home Library. Of the respondents surveyed, 73% were
Burlingame residents; 6% were Hillsborough residents; 7% were from outside our
service area.
Al Escoffier, City Librarian
2
Burlingame Public Library
`— Survey of Library Services
1. What library services are most important to you? Rank from 1-5
a. Checkout a book
b. Check out a DVD or other media item
c. Use an Internet computer
d. • Use the library facility to do my own work
e. Attend a library program for children
f. Attend a library program for adults
2. The library will need to reduce services due to budget reductions; which of the
following are most important to you? Please rank
a. Library open hours (we currently are open 62 hours a week)
b. Diverse library collections
c. Library programs (story hours, adult programs, etc.)
3. If you could change something about the library, what would it be?
a. Expand service hours
b. Increase funding for collections
c. Have more library programs
�- 4. If you came to the library to find information, what area did you search?
a. Business/Finance
b. Consumer Issues
c. Taxes
d. Jobs/Work
e. Homework related topics
5. Did you find what you were looking for? Yes No
6. What should the library emphasize more in the future? Please choose no more
thpn 3.
' a. Adult novels
b. Adult non-fiction books
c. DVD's
d. Books on Tape
' e. Bestsellers
f f. Children's
g. Magazines
7. H satisfied are you with library services in Burlingame?
Very satisfied Satisfied No satisfied Don't use
Book Collection
Check out
Self Check
�-- Children's services
Reference/Information services
Media collections
Easton Branch
8. What is your age range as of today?
a. 16-21 years old
b. 22-35
c. 36-50
d. 50-65
e. 65+
9. Is there anything else you'd like to tell us? Please comment below.
Thank you for your time in answering this survey! You have provided valuable
information to plan for the library's future.
2
i