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Agenda Packet - LB - 2011.01.18
URLINGAME PUBLIC LIBRARY UURLING,aAMEj Board of Trustees Agenda January 18, 2011—5.30pm480 Primrose Road—Library Conference Room SUGGESTED ACTION I. CALL TO ORDER II. ROLL CALL III. Library Board of Trustee Minutes for November 16,2010 Approval IV. CORRESPONDENCE AND INFORMATION A. Library Circulation Statistics for November& December 2010 Information V. From The Floor (Public Comments) VI. REPORTS A. City Librarian's Report—Harding Information/Discussion 1. Exhibit A Library News & Events January/February 2011 2. Exhibit B Job Hunting Events and Resources 1/11/11 B. Foundation Report VII. UNFINISHED BUSINESS A. Employee Achievement Event Update Information B. Proposed Library Holiday Schedule Discussion/Approval C. Millennium Update Information VIII. NEW BUSINESS A. Attendance Correction to Minutes for Katie McCormack Approval B. Tapestries Cleaning and Repair : la�-L) 111�lr Discussion/Approval C. City Council Meeting with Trustees March 21,2011 6:OOpm Discussion D. Draft of Library Goals 2011 Discussion/Approval E. Staff Holiday Lunch Approval IX. ANNOUNCEMENTS X. ADJOURNMENT Adjourn Any writings or documents provided to a majority of the Library Board of Trustees regarding any item on this agenda will be made available for public inspection at the Reference Desk of the Burlingame Public Library, 480 Primrose Road, Burlingame, California BURL NOAME swim; GILMEN;Izir.,In Library Board of Trustees Minutes November 16, 2010 I. Call to Order President Griffith called the meeting to order at 5:30pm. II. Roll Call Trustees Present: Betsy Corcoran, Deborah Griffith, Katie McCormack, Lisa Rosenthal, Sandy Towle Staff Present: Pat Harding, City Librarian Sidney Poland, Recorder III. Trustee Board Minutes October 26 2010 The Trustees unanimously approved the October 26, 2010 minutes. M/S/C (McCormack/Rosenthal) IV. Correspondence and Information Library Statistics Trustee Corcoran wants_ to continue working with Barry, Pat and Sidney on the revision of the'monthly statistics in January. All board members agreed on using the graph format prepared by Barry to illustrate the circulation statistics. The City Librarian felt that the decrease in Easton's circulation can - partially be contributed to budget constraints that have led to a decrease in the purchasing of new materials and Friday closures which began in May 2009. V. From the Floor (Public Comments) No one from the public attended. VI. Reports A. City Librarian's Report 1. Millennium Project Planning- Staff members Barry Mills, Sidney Poland and Pat Harding, City Librarian, will attend a presentation at the Walnut Creek Library given by Dawn Merkes of Group 4, Walnut Creek Library Foundation Board members and Library staff on the Library's construction project. There will be a tour of the Library and guests can observe how their RFID project functions. 2. RFID- 3M and Envisionware are the vendors in the running for the RFID project; Backstage has been selected to tag the materials. Tagging is scheduled to begin in January and February. 3. Teen Murder Mystery Night-Thanks to Amy Pelman and her committee the first ever Library murder mystery night was a great success. 60 teenagers organized into groups and worked to solve the "Pink Diamond Murder Mystery. The cast was comprised of teens, library staff and - Foundation members. 48o Primrose Road•Burlingame•California 94010-4o83 Phone(650)558-7474•Fax(650)342-6295•www.burlingame.org/library B. Foundation Report Foundation members are busy preparing the fall newsletter and finalizing the details for the Children's Tea which will be held at the Easton Branch Library on Sunday December 4th. VII. Unfinished Business Employee Achievement Event Invitations will be given to staff and mailed to Trustees and Foundation members before the holidays. VIII. New Business The Trustees unanimously passed the 3 part motion of Trustee Corcoran to 1) reduce the cost of the Library ornament to $50; 2) Gift each council member and the City Manager with an ornament at the December 6, 2010 City Council Meeting; and extend the date of the drawing for the Christmas raffle basket to December 13th. M/S/C (Corcoran/McCormack) IX. Adiournment The meeting was adjourned at 6:30pm M/S/C (Corcoran/Rosenthal) The next meeting of the Library Trustees will be held January 18, 2011 in the Library Conference Room at 5:30pm. Res ectfully Sub "tted, Pat Harding City Librarian Library Board of Trustee Minutes November 16,2010 2 BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF NOVEMBER 2010 Burlingame Registered Borrowers Burlingame Hillsborough Other Total Adult Patrons 18,103 3,061 0 21,164 Juvenile Patrons 5,672 1,532 0 7,204 Non-PLS Patrons 0 0 2,104 2,104 Teachers 103 11 79 193 Temporary Patrons 93 2 4 99 Outreach Patrons 26 1 0 27 Staff 28 0 36 64 Total Registered 24,025 4,607 2,223 30,855 Borrowers Circulation Totals This month total Main 49,809 This month previous year 52,935 -5.91% This month total Branch 5,606 This month previous year 5,713 -1.87% This month Grand Total 55,415 This month previous year 58,648 -5.51% All Children's All A/V All Non-English Main 19,769 16,784 569 Easton 3,401 1,507 0 23,170 18,291 569 Self Check Usage* Total Items % of 1st Time Check Outs Main 26,680 80% Branch 2,695 64% Online Renewals Total Items % of Total Renewals Main 10,649 76% Branch 949 67% Total Main and Branch 11,598 Reference Activity Inter Library Loans Questions Lent 3,761 Reference 2,371 Borrowed 2,422 Children's 1,135 Total 6,183 Lower Level 1,345 Branch 509 e-mail 22 Reference TOTAL 5,382 BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF NOVEMBER 2010 PAGZ 2 Collections Main Titles Volumes Main Titles Added Branch Volumes Added Adult Non-Fiction 209 146 21 Children's Non-Fiction 22 14 6 YA Non-Fiction 0 0 0 Adult Fiction 231 149 25 JUV Fiction 92 40 15 YA Fiction 43 40 2 DVD Fiction Adult 25 11 2 DVD Fiction JUV 26 7 3 DVD Fiction YA 0 0 0 DVD Non-Fiction Adult 5 3 0 DVD Non-Fiction JUV 0 0 0 DVD Non-Fiction YA 0 0 0 BCKD Adult 31 33 6 Children's BKCD 15 11 4 YA BKCD 0 0 0 CD Music Adult 41 41 0 CD Music JUV 0 0 0 CD Music YA 0 0 0 Totals 740 495 84 Fines and Fees Main $ 7,469.64 Branch* 526.80 Total $7,996,44 Main and Easton Deposits Trustee Special Fund Photocopies/SAM Main $769.90 Photocopies/SAM Branch 21.05 Total Branch and Main $ 790.95 Estimated User Traffic Main 30,961 Daily Average Main 1,147 Estimated User Traffic 3,783 Daily Average Easton 189 Easton Total User Traffic 34,744 Total Daily Average 1,336 Community Room Adult Number of Attendance Meetings Public Meetings 8 300 Lincoln School Book Clubs 1 12 Library Meetings 1 15 Library Adult Programs 2 50 City Meetings 2 52 Total 14 429 Conference Room Book Club Adult 1 15 Library Board of Trustees 1 7 Library Foundation 5 20 Library Staff Meetings 6 30 Total 13 72 BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH NOVEMBER 2010 PAGE 3 Children's and Young Adult Programs Attendance Main Pre-school Story Time 5 219 Toddler Story Time 6 382 Baby Story Time 1 60 Total Story Time 12 Total Story Time 661 Attendance Special Programs Attendance Applying to College for Teens 1 8 Total 1 Total Special Program 6 Attendance Class Visits (Elementary) 7 186 School Outreach 0 0 Total Class Visits 7 Total Class Visits Attendance 186 Easton Story Times & Special Programs Attendance Questions Easton Preschool 3 95 509 Toddler 2 49 Total Programs 5 144 Class Visits (elementary) 3 Attendance 90 Total Class Visits 3 Total 90 Attendance Easton Internet Usage 361 Main Internet User Sessions User Sessions Children's Total 6,275 89 6,364 BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF NOVEMBER 2010 PAGE 4 November Outreach Statistics 2010 Current is Add <1> Total Outreach Patrons 17 Deliveries 27 Pick Ups Books 106 Paperbacks 16 Audio Books 25 Music CD's 0 DVD's 6 Magazines 10 Total Library Materials 163 t5ri., ivlam t ircuiation Page 1 of 1 Gmail Calendar Documents Reader Web more ♦ barrymlls1@gmail.com I Settings ♦ I Sign out GOOSIC dOCS BPL Main Circulation Anyone with the link Saved seconds ago Saved Share File Edit View Insert Format Form Tools Help Chart Edit chart... Publish chart Save image Delete chart' BPL Main Circ by Month 2009 vs. 2010 60,000 02009 2010 57,000 54,000 51,000 48,000 d L January March May July September November February April June August October December Sheet1 Chart1 —� https:r, )eadsheets.google.com/ccc?key=OAs89CLDbgu9HdHVGN0t-.i4InllUUhpTm9IV3VWemhlYmc&authkev=CO Hg-F._.. 1:,12()1 n nasion Lirculation Page 1 of 1 Gmail Calendar Documents Reader Web more ♦ barrymlisl@gmall.com I Settings ♦ I Sign out Goof IC (DOCS Easton Circulation Anyone with the link Saved seconds ago Saved Share File Edit View Insert Format Form Tools Help Chart Edit chart... Publish chart Save image Delete chart Easton Branch Circ by Month 2009 vs. 2010 7,000 2009 ■ 2010 6,500 6,000 5,500 5,000 1 k I- ii 1 14 January March May July September November February April June August October December Sheetl Chart1 -- https:i, )eadsheets.google.com/ccc?key=OAs89CLDbgu9HdGw4X3l:.-�GdBWTJRNmOtaTFHal8wdXc&authkev=C.Pv45hcR 1) n1 n BPL Main Circ Comparison 70,000 . F . x 60,000 ' Kit- 50,000 - i50,000 40,000 3 z r< p• r q 30,000 - , P, 20,000 - 10,000 0,000 10,000 fir '.' • `^ v b July t M BPL Main Circ FY 09/10 0 BPL Main Circ FY 10/11 Easton Circ Comparison 7,000 - 6,000 5,000 4,000 - r 3,000 2,000 A" � 1,000 --, July ®Easton Circ FY 09/10 0 Easton Circ FY 10/11 BURUMOAME : City Librarian Report January 18, 2011 Personnel We were given the go ahead to recruit for a Librarian I position in Reference. We have been down 2.75 FTE positions in the Reference Department since Dan Alvarez retired in June of 2010. Prior to that we were down Linda Santo's FT position when she moved into the Reference manager position and Mary Beth James-Thibodeaux's .75 position when she retired in December of 2009. We have been using hourly staff to fill in to cover for these vacant positions. Many of the hourly staff are working over the max of 18 hours a week and at this rate will run out of hours by April or May. We were budgeted for this position in the FY 2010/11 budget and are under spent in the FT& PPT budget—37% spent vs 42%target ds of November 30, 2010. The position closed January 3, 2011 and the interview panel is scheduled for January 20, 2011. We are hoping to have someone in the position by the middle of February. Millennium Project Our first meeting for the Project Managers, Staff Advisory Board and Johnson Woo from Facilities was Tuesday, November 23. The Project Management Team includes, Wayne Gehrke, Andrea Wills, Betsy Corcoran, Patty Anixter, Phil Monaghan and myself. Staff Advisory Board includes the library managers! Barry Mills, Linda Santo, Kathy von Mayrhauser, and Amy Gettle. Wayne and Andrea did a presentation on recent trends in libraries such as technology labs, wayfinding, self-service and discussed the design schedule. Wayne would like " to set up a day for tours of various new and renovated libraries. We will be visiting 4 libraries around the Bay Area and we are considering are January 21 and January 28 as possible dates. We would love to have Foundation members join us. Easton Update We have received donations of over$75,000 towards maintaining services at the Easton Library. Gretchen Cody's 40 Block Walkers who walked the Easton neighborhood in Burlingame and Hillsborough helped us reach and surpass our goal. We had a Wine and, Cheese Reception on Friday, November 19t'for Gretchen Cody's Block Walkers. With,some of the funds we raised over the $70,000 we were able to open on Fridays through the end of this fiscal year—June 30, 2011. The cost to open Easton on Fridays from 2-5pm-for 6 months is $3,800. We opened Friday, January 7 with balloons and cookies. 1 • 48o Primrose Road-Burlingame-California 940io-4083 Phone(650)558-7474'Fax(650)342-6295'www.burlingame.org/library Technology Lab—Mobile The permanent home for a BPL-Technology Lab will be part of the Millennium Project. In the meantime we are working on a mobile Technology Lab. As part of the Eureka Institute, a program put on by the California State Library, Amy Pelman wrote a grant'for a mobile smart board and projector. As part of the grant she did a Computer Class survey and we had 181 patrons responding electronically and 42 paper responses. We plan on offering computer classes based on the survey, u4ing the computers in the Electronic Gallery before the library opens. We are also writing a grant for a mobile computer lab. RFID(Radio Frequency Identification) Good news! 3M was the vendor chosen for the RFID project and the contract has been signed. We will be purchasing all of the hardware, software and tags from 3M. Representatives from 3M will be visiting all of the individual libraries in late January to go over the equipment and project needs of each library. Backstage (the company that will be tagging our materials)will be visiting all of the libraries as well. They will be planning the tagging timeline and the migration phase of the project. We could begin tagging materials as early as February. Group Study Room opens The Group Study Room opened on January 5, 2011. The room is set up for groups of 2 to 6 people and it is on a first come, first serve basis. We will be reserving the room for student groups from'3pm to 7pm on weekdays. Jobs Program On Tuesday, December 14th, we hosted a Peninsula Works: Become A Better Job Seeker: One-On-One Job Assistance program with one-on-one interviews and careet workshops serving 57 residents of Burlingame and other cities in San Mateo County. Brad McCulley, our newly graduated librarian put together and ran the program. We partnered with David Dias from Peninsula Works;John.Weber from EDD and many other volunteers who were instrumental in making it such a success. Attached is an announcement for another jobs program. Also attached is our newsletter with library programs in January and February 2011. News and Events January/February 2011 The Library will be closed: Sunday,January 16th and Monday,January 17th for Martin Luther King,Jr. Day Sunday, February 20th and Monday,February 21 st for President's Day Adult1 1 Employment Roundtable Tuesday, January 11, 2011, 10 AM - 12 PM Lane Community Room The Employment Roundtable will feature five to seven Bay Area employers serving on a panel and will offer: •A way to interface and network with hiring managers • A snapshot of the various Bay Area industries and companies • A means to learn about specific companies and their corporate culture, uniqueness, and services &products • A resource tool for those changing careers or industries This program is presented by Phase2Careers 0 1-1 f "The Exploding Universe of E-Books" JR Thursday, January 13th, 2011, 7 PM The Exploding Universe Lane Community Room of a-Books E-Book author Jack Erickson will talk about the subject of e-books. Thursday. January 13th,2011 t:trsC.�n'.nvrvty Naa�i A Leafy Legacy: The History of Burlingame's Trees Thursday, February 10, 2011, 7 PM IF Leafy l eyw(� Lane Community Room f T� ",�. ' Lecture by Danica Hodge, M.A. Museum Studies SFSU ...� This program is presented by the Burlingame Historical Society Thursday February 10"', 2011 at 7:00 PM WKI News and Events Januar /February 2011 Teen Programs College Preparation Seminars Finding the Right School for You Wednesday,Feb. 16,6:30 to 8:30 pm. Lane Community Room ' This talk is about how to focus on finding a good fit in your college search process. We will discuss the elements of fit-academic, social,and financial; developing your own college criteria;keeping an open mind and making trade-offs; and timelines. College Affordability Wednesday,Feb. 23, 6:30 to 8:30 pm. Lane Community Room �5�#f The best time to learn about the costs of college and financial aid programs is now! If you learn about college finances early in your college process, you're likely to end up with a stronger college list and more affordable choices by spring of the senior year. These seminars are presented by Viki O'Day, College Admission Coach. Kids i Coming in January 2011 ►anuary is h��euy Month! Coming Month "Poet-Tree Goes on Safari" School age children write an original poem and bring it to the Main Library or the Easton Branch between January 2nd and 31"and receive a FREE PAPERBACK BOOK OF POETRY! Limit one poetry book per child. The two schools with the highest per capita participation will win one of two Library Giraffes to live in ARI their school library. Special Program—"Poet-Tree and Pizza" Sunday, January 30th at 2 PM, Lane %IMN Ila Program„a rtl". loth, Community Room—an open mike poetry reading event for families where children may read their original poems to an audience and share some pizza. Page 1 of 3 jr 1%Rurio.otE 11 Burlingame Public Library Home/ Catalog / Having trouble viewing this newsletter? Click Here Correction : January Job Hunting Events and Resources Introduction Please note the Employment Roundtable program correct date is Tuesday, January 11 NOT Thursday, January 11 as stated in the newsletter sent yesterday. Sorry for any confusion this may have caused. Events Employment Roundtable Tuesday, Y Januar 11 1 2011 10 AM - 12 PM Lane Community Room 4v ' The Employment Roundtable will feature five to seven Bay Area employers serving on a panel and will offer: • A way to interface and network with hiring managers • A snapshot of the various Bay Area industries and companies • A means to learn about specific companies and their corporate culture, uniqueness, and services & products • A resource tool for those changing careers or industries Participating panelists are: • Ajilon (staffing) • Bekins (transportation) • Goodwill Industries (nonprofit) • Hyatt Regency SF Airport (hotels) • Mizuhosi (high tech) • Patelco Credit Union (banking) http://www.nextreads.com/v.aspx?SI=9071&E=harding%40plsinfo.org&5=104&N=3523 8... 1/11/2011 Page 2 of 3 This program is brought to you by the Burlingame Library Foundation and presented by Phase2Careers onnectNeed to to . Research Career a Business Tutorin the US? R�ervtc�eL 6uV37.x41m s 1 Link to Job Hunting Tools Pale `- New Job Hunting Materials Job Hunting Tips for People with Hot and Not-So-Hot Backgrounds - Ronald L. Krannich Publisher: Natl Book Network Pub Date: 11/15/2009 Check Library Catalog ISBN-13: 9781570233074 ISBN-10: 1570233071 Table of Contents --------------------------------------------------------------------------.........-------------------- Over 40 & you're hired! : secrets to landing a great job - Robin Ryan Publisher: Penguin Books Pub Date: 12/29/2009 Check Library Catalog ISBN-13: 9780143116981 ISBN-10: 0143116983 An internationally syndicated career columnist and author of 60 Seconds and You're Hired! counsels middle-aged job seekers on how to jump-start a career in youth-driven employment markets, sharing strategies for creating targeted resumes and mastering interviews. Original. http://www.nextreads.com/v.aspx?SI=9071&E=harding%40plsinfo.org&S=104&N=35238... 1/11/2011 Page 3 of 3 Table of Contents 101 best ways to /and a job in troubled times - Jay A. Block Publisher: McGraw-Hill Pub Date: 11/18/2009 Check Library Catalog ISBN-13: 9780071663281 ISBN-10: 0071663282 Describes how to find the right career path in an economic downturn, implementing such strategies as defining one's career goals, creating an effective 1WWA$ resume, and converting fear into a constructive job transition campaign. Us AM11 TROUBLEDTINES Unsubscribe I Forward to a friend I Update settings I View HTML newsletter If you are having trouble unsubscribing to this newsletter, please contact NextReads at 919-489-3713, 3710 Mayfair Street, Durham, NC 27707 © 2011 EBSCO Publishing, Powered by The Title Source TM http://www.nextreads.com/v.aspx?SI=9071&E=harding%40plsinfo.org&5=104&N=3523 8... 1/11/2011 Burlingame Public Library Revised Holiday Closures 2010 - 2011 Holiday Closure Days Days Closed 2010 Independence Day Sun, July 4; Mon, July 5 2 days Labor Day Sun, Sep 5; Mon, Sep 6 2 days Columbus Day Mon, Oct 11 1 day Veteran's Day Thurs, Nov 11th 1 day Thanksgiving Thurs, Nov 24; Fri, Nov 25 2 days Christmas Thurs, Dec 23; Fri, Dec 24; Sat, Dec 25; 2011 Sunday, Dec 26t 4 days New Year's Thurs, Dec 30; Fri, Dec 31; Sat, Jan 1; 3 days Open on Sunday, January 2, 2011 `- Martin Luther King Jr Sun, Jan 16; Mon, Jan 17 2 days President's Day Sun, Feb 20; Mon, Feb 21 2 days Spring Holiday Sun, April 24 1 day Memorial Day Sun, May 29; Mon, May 30 2 days Independence Day Mon, July 4 1 day Labor Day Sun, Sept 4; Mon, Sept 5 2 days Columbus Day Mon, Oct 10 1 day Thanksgiving Thurs, Nov 24; Fri, Nov 25 2 days Christmas Fri, Dec 23 - 1/2 day; Sat, Dec 24 31/2 days Sun, Dec 25, Mon, Dec 26 2012 New Years Fri, Dec 30 - 1/2 day; Sat, Dec 31 31/2 days Sun, Jan 1; Mon, Jan 2 Revised January 11, 2011 BURLINGAME MILLENIUM PLAN DESIGN SCHEDULE NOV. 23, 2010 OCT NOV DEC JAN FEBMARCH I APRIL MAY JUNE PROJECT SETUP & INFORMATION GATHERING WORKSHOP DETAILED-PROJECT--SCHEDIJL-E i-SACPMT FLOOR PLAN DRAWINGS {{ ITY MA*MNANCE NAPE MfETING IN-HOUSE DOCUMENTATION ♦BOARD&POWNDArON u � g DESIGN OPTIONS IN-HOUSE ANALYSIS & DESIGN ALTERNATIVE MP CONCEPTS FOUND t I FINAL MASTER PLAN PHASING & BUDGET PLAN DEVELOP PROJECT SCHEDULE PREPARE RECOMMENDATIONS �, I REPORT 3 ' I Current Library ;Trends PIZ • ■BMr. -'� tr - ar Teen Spore fc;chnology for ole Third F'1act. tUmily"P►a e �.. t - k „ .�-._..fit . � ��► c��, _` - '7 S_, w' f9 r R11 b WcryfintlttrSelf Service - - • • - • _ • = Aut ti W(Aflow, • • • • CP Lecit I101cj centef Convening PI6ce Genius E3c.ri -"=Idea Stora LU mwaem IN �4 i .�:•> �.:;�nsnr'tccP . . _. . c->tia�pP4: 0��' CITY OZ RIJNGAME CITY OF BURILNGAME ANNUAL COMMISSIONER ATTENDANCE REPORT* January— December 2010 COMMISSION: The Library Board of Trustees MEETING DATES TOTAL COMMISSIONERS ABSENCES JAN FEB MARCH APRIL MAY JUNE JULY AUG SEPT OCT NOV DEC Betsy Corcoran A 1 Deborah Griffith 0 Katie McCormack Yes - Yes— A 1 phone phone Pat Toft A 1 Sandy Towle 0 Lisa Rosenthal A 1 *Please indicate on1v absences. A=absent du i ptl c_ Library Goals for Fiscal Y�r 2011 — 2012 1. Goal: Utilize the SMART Performance Management System that results in all library managers' direct reports having defined goals and performance plans in alignment with work group goals and library department goals and staff receiving honest, no surprises performance reviews covering July 1, 2011 through June 30, 2012. Action Plans: 1. Meet with staff regularly to maintain communication and managing the smart performance system ongoing through June 2012. 2. Meet one-on-one with library managers twice a month to provide constructive feedback on the issues related to their performance plans and the performance plans of their staff through June 2012. 3. Deliver Performance Reviews for all permanent staff using the system through June 2012. 2. Goal: Increase the availability of self-service for patrons doing library transactions that result in a 10% increase (over the FY 2010/11 80%) in patron's use of self-check, online renewals and visits to our website by June 30, 2012. Action Plans: 1. Install a self-check machine in the Children's Room as part of the RFID (Radio Frequency Identification) project by August 2011. 2. Explore options to make self-check service stations more visible to the patron by August 2011. 3. Install a self-check fee payment system as part of the RFID project by September 2011. 3. Goal: Deliver day to day customer service to library patrons that results in 80% of surveyed patrons reporting that interactions with staff is positive, helpful, and efficient; and, 80% of internal customers surveyed report that fellow staff comes across as positive, useful, and responsive as usual practice ongoing through June 11, 2012. Action Plans: 1. Conduct patron surveys to monitor whether we are continually meeting our goal of providing positive, helpful, and efficient interactions by June 2012. 2. Monitor and respond to patron comments and concerns ongoing through June 2012. 3. Work with staff to develop a marketing plan to ensure that the community is aware of library services and that all brochures, flyers, and signage have a unified "branded look" by September 2011. 4. Conduct All-staff meetings every 4 months to communicate library issues, projects, and reinforce customer service. 5. Oversee the maintenance of both library facilities in terms of custodial service, repairs, upkeep and aesthetics ongoing through June 2012 '4. Goal: Continue outreach to local schools that results in an increase of 500 students over the current level of children ages 0-14 in Burlingame and Hillsborough having a library card by June 30, 2012. -� Action Plans: 1. Continue the Kindergarten library card drive for all students in Burlingame and Hillsborough to be completed by November 30, 2011. 2. Provide school library visits both inside the library as well as to classrooms by the Children's or Teen librarian to increase library use during the year ongoing through June 30, 2012. 3. Offer Poetry Month library visits to elementary school classes in Burlingame and Hillsborough by January 31, 2012. 4. Provide Book Talk library visits for 4t" and 5t" grade students at the library and in the elementary schools to increase use of the collection ongoing through June 30, 2012. 5. Check library card report to track number of library card numbers ongoing through June 30, 2012. 5. Goal: Promote and implement children, teen, and adult programs that results in at least 80% of attendees reporting that programs were -� educational, useful, and enjoyable ongoing through June 30, 2012. Action Plans: 1. Offer special children and teen author events such as the We Read Together Event by October 2011. 2. Offer a special Poetry Month poetry and pizza program in January 2012. 3. Offer special programs during the year for Halloween, National Library Week, TV Turnoff Week, Children's Book Week and Summer Reading ongoing through June 2012. 4. Offer five weekly story times for preschoolers and toddlers and a monthly story time for babies ongoing through June 2012. 5. Offer special teen events 6 times a year ongoing through June 2012. 6. Offer programs for adults including Job Workshops, Museum Docent programs, Local History programs, Tech Talks, and Summer Reading for adults ongoing through June 2012. 6. Goal: Coordinate the development of the Millennium Plan regarding the space allocation of library functions, materials and technology that results in a defined space allocation plan set, budget approval from council and the beginning of implementation of at least one phase of the plan by September 2011. Action Plans: 1. Work with Group 4 architects, Staff Advisory Committee (SAC) and Project Management Team (PMT) to implement vision and goals for project based on those identified by Library Board and Foundation Workshop scheduled for January 29, 2011. 2. Communicate Millennium Plan updates to all staff on a monthly basis through June 2012 3. Plan with Group 4 architects, SAC and PMT a design which would make the best use of RFID, a materials handling system, and the workflow of the public service desks by July 2011. 4. Prepare Final Master Plan with recommendations, a detailed project phasing schedule, and budget by August 2011. 5. Working with city manager and city council to determine how project will be budgeted and financed for next fiscal and beyond by September 2011. 6. Manage with PMT the implementation of first phase of the Millennium Project by October 2011. 7. Goal: Implement the first stage of RFID tagging that results in all library materials RFID tagged and all new materials received from the vendor with RFID tags by July 2011. Action Plans: 1. Work with PLS, Backstage and 3M to purchase needed tags, replace work stations and self-check machines. 2. Work with 3M to determine new patron check-in stations for Main and Easton. 3. Review implementation of project with staff and next steps based on the Millennium Project Plan. 8. Goal: Develop a plan to address the compact shelving room that results in emptying the compact shelving room and distributing materials to the appropriate places by August 2011. Action Plans: 1. Library task force will study the archival needs of the library. 2. Develop a Bound Periodicals Plan to include distributing periodicals to other areas of the library, other institutions, and/or cancelling and removing discarded periodicals. 9. Goal: Implement a mobile Technology Center that results in offering hands-on technology classes for patrons and staff based on the Technology needs survey of January 2011, by August 2011. Action Plans: -� 1. Develop computer instruction classes. 2. Purchase a mobile interactive whiteboard and projector with grant funding from the Eureka Leadership Program. 3. Purchase computers for a mobile computer lab with grant funding. 4. Incorporate the permanent Technology Center into the Millennium Project Plan. 10. Goal: Work with city to implement new Voice over IP system at the library coordinating with city staff, vendor, consultant and PLS ongoing through June 2012. 11. Goal: Manage the 2011/12 library department budget to stay within the City budget for the library ongoing through June 2012. Action Plans: 1. Monitor and review monthly budget status report with library managers and administration staff and make adjustments in staffing and other spending as needed on a monthly basis starting July 31, 2011 ongoing through June 2012. 2. Participate in fundraising with the Foundation to supplement the library department budget provided by the city budget ongoing through June 2012. 12. Goal: Manage the preparation of the 2012/13 library department budget that results in a budget is approved by city council and city manager by May 15, 2012. Action Plans: 1. Work with city manager and city departments to assess budget outlook for 2012/13 by February 2012. 2. Work with library managers to assess budgeting priorities and staffing levels by March 2012. 3. Assemble worksheets, personnel information and needs, and CIP information by April 2012. 13. Goal: Provide assistance and support to Burlingame Library Foundation and Burlingame Library Board of Trustees that results in support that comes across as helpful, positive, and solutions-oriented ongoing through June 2012. Action Plans: 1. Contribute to monthly meetings with Library Foundation and Library Board of Trustees by bringing agenda items, information on library projects and issues and help to facilitate and problem solve issues ongoing through June 2012. 2. Work with Library Foundation on organizing and executing the Children's Holiday Tea in December 2011. l 3. Work with Library Foundation on organizing and executing the Author Luncheon to be completed on June 2012. 4. Assist in recruiting and retaining Library Foundation and Library Board members ongoing through June 2012. 5. Respond to Foundation and Board members informal inquiries and requests ongoing through June 2012. Staff Holiday Lunch We had an all staff holiday lunch in the library on December 20th. We wanted to have the lunch since we weren't celebrating the holidays as a group this year. We had the lunch from 12-2 in the Conference Room and ordered the main course and salad from Alanas. The staff brought desserts to share. The cost for the lunch was $300. In the past we have used the Staff Recognition account from the Revolving Account Funds for smaller events such as the All Staff meeting. We currently have $399 in this account. I would like to request the Board's permission to pay for part of the lunch from this account.