HomeMy WebLinkAboutAgenda Packet - LB - 2010.09.21 URLINGAME PUBLIC LIBRARY J11RLINGAMEj
Board of Trustees Agenda -September 21, 2010—5.30pm480 Primrose Road—Library Conference Room
SUGGESTED ACTION
I. CALL TO ORDER
II. ROLL CALL
III. Library Board of Trustee Minutes for August 17,2010 Approval
IV. CORRESPONDENCE AND INFORMATION
A. Library Statistics for August 2010 Information
B. BPL Event Calendar
V. From The Floor (Public Comments)
VI. REPORTS
A. City Librarian's Report—Harding Information
B. Foundation Report Information
VII. UNFINISHED BUSINESS
A. Trustee Account Report with approved changes Information
B. Employee Achievement Event Discussion
C. Time Capsule- Confirmation of Presentation to City Council Information
D. Millennium Project Information/Discussion
1. Exhibit A Staff Report
2. Exhibit B Letter from Wayne Gehrke of Group 4
3. Exhibit C BPL Millennium Project Plan
4. Exhibit D Millennium Project PR Information
VIII. NEW BUSINESS
A. Amy Pelman Reference/Teen Librarian—Graphic Novels Information
B. Michelle Fries—Silicon Valley Community Foundation Information
C. Collection Development Policy for Graphic Novels Approval
IX. ANNOUNCEMENTS
X. ADJOURNMENT Adjourn
Any writings or documents provided to a majority of the Library Board of
Trustees regarding any item on this agenda will be made available for
public inspection at the Reference Desk of the Burlingame Public Library,
480 Primrose Road, Burlingame, California
URLi NOMME
Library Board of Trustees Minutes
August 17, 2010
I. Call to Order
President.Griffith called the meeting to order at 5:30pm.
II. Roll Call
Trustees Present: Betsy Corcoran, Deborah Griffith, Katie
McCormack, Lisa Rosenthal, Sandy Towle
Staff Present: Pat Harding, City Librarian-
Sidney Poland, Recorder
III. Trustee Board Minutes July 20, 2010
The Trustees unanimously approved the July 20, 2010 board
minutes as written. M/S/C
IV. Correspondence and Information "
July 2010 Statistics The City Librarian, Pat Harding noted=that�a portion of the circulation decrease at Easton could be contributY o the
July 5th closure for the July 4th holiday and summer~ vacations.
At the next managers' meeting, Pat will discuss the possibility of
discontinuing "hold" requests from other PLS libraries on new books
that are being processed for Easton. Easton receives fewer copies
of new books than the main library. Changing the `holds" policy would
make more copies available to Easton patrons and possibly increase
circulation.
Trustee Corcoran suggested that the format of the Circulation monthly
statistics report be put in graph form.
V. From the Floor Public Comments
No one from the public attended.
480 Primrose Road Burlingame•California 940i0-4o83
Phone(650)558-7474'Fax(650)342-6295'www.burlingame.org/library
VI. Reports
A. City Librarian's Report Pat Harding
Highlights are as follows: 1) Cathy Somerton, Children's Librarian,
received a promotion to the Permanent Part Time position of 25 hours
left vacant when Kathy von Mayrhauser became Manager of Children's
Services and the Easton Branch; 2) Librarians are evaluating and
weeding the print and non-print collections in preparation for the RFID
tagging which is scheduled to begin in November 2010; and 3) Total
amount of Easton donations raised to date is $53, 000.
B. Foundation Report
Invitations, designed by Foundation member Amber Ellis-Seguine, to
the Escoffier Society event on August 27th have been sent to honor-
donors
onordonors who have given $10,000 or more during the beginning of.the
Foundation in 1996.
VII. Unfinished Business
A. Review and Combine Trustee Accounts
The Trustees unanimously approved the motion of Trustee McCormack
to combine the "undesignated funds" held in the Trustees'Account into a
single fund that can be allocated.at the Trustees' discretion to provide
financial assistance to future Library projects.
M/S/C McCormack/Rosenthal)
B. Internet Policy -
The Internet policy was reviewed. Pat Harding, noted that the policy.
under discussion has been approved by the City Attorney, Gus Guinan.
The Trustees unanimously supported the motion of Trustee Corcoran to
accept the Internet Policy as outlined. M/S/C Corcoran/Towle
C. Lechich Endowment Fund
Trustee Towle suggested that perhaps the Lions Club.could sponsor
an.annual Children's Program or Family-Fund Night using the interest
from the Trust Fund which the Lions Club set up in accordance with the
terms of the Estate of Nancy Lechich. Pat Harding will contact the Lions
Club President.
D. Employee Achievement Event
Sidney Poland will contact Liza Normandy of the Double Tree to discuss
having the annual employee appreciation event at the Doubletree Hotel
in January of 2011.
E. Time Capsule
The time capsule will be finished next week. Trustee Towle and Pat Toft
will meet to place the items in the capsule. The capsule will be presented
to the City Council at the September 20th City Council meeting. .�
Library Board of Trustee Minutes August 17,2010 2
VIII. New Business
A. Date Change for the October Meeting
The Trustees approved the motion of Trustee McCormack to change the
Trustee meeting scheduled for October 19th to October 26th. M/S/C
(McCormack/Corcoran) Notification of this meeting change will be sent _
to City Hall for posting.
B. September Guests
Amy Pelman, AV/Teen Librarian, will speak to the Trustees about
graphic novels and the teen Pink Diamond Murder Mystery Night.
Michelle Fries, of the Silicon Valley Community Foundation, will provide
the Trustees with information on the Duncan Trust Fund.
C. Training Funds for Library Managers
The Trustees approved the sum of$ 2,000 from their Education Fund to
fund management training sessions for the 5 Library managers Pat
Harding, Barry Mills, Amy Gettle, Kathy von Mayerhauser and Linda
Santo. M/S/C (McCormack/Corcoran)
IX. Adjournment
The meeting was adjourned at 6:45pm M/S/C (McCormack/Corcoran)
The next meeting of the Library Trustees will be held September 21,
2010 at 5:30pm in the Library Conference Room.
Resp tfully Sub itted,
Pat Harding
City Librarian
a
Library Board of Trustee Minutes August 17,2010 3
Easton Circ Comparison
7,000
Aw
6,000 Ahmt
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5,000
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4,0000
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®Easton Circ FY 09/10
IOU
■Easton Circ FY 10/11
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Easton Circ Comparison
7,000 -
6,000
M k
5,000 -
4,000 -
Easton
,0004,000Easton Circ FY 09/10
Easton Circ FY 10/11
3,000 -
2,000 -
1,000 -
0
,0002,000 1,0000
1 2 3 4 5 6 7 8 9 10 11 12
BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF AUGUST 2010
Burlingame Registered Borrowers
Burlingame Hillsborough Other Total
Adult Patrons 17,793 3,028 0 20,821
Juvenile Patrons 5,409 1,469 0 6,878
Non-PLS Patrons 0 0 2,049 2,049
Teachers 100 11 85 196
Temporary Patrons 91 2 3 96
Outreach Patrons 27 1 0 28
Staff 27 0 38 65
Total Registered 23,447 4,511 2,175 30,133
Borrowers
Circulation Totals O.DV,
This month total Main 55,984 This month previous year 56,36 0-68%
This month total Branch 5,641 This month previous year 5,664 -0.+41%
This month Grand Total 61,625 This month previous year 62,031 -0.65%-
A Q cat
All Children's -960w All A/V C H► All Non-English
Main 19,504 19,104 434
Easton 3,160 1,743 0
22,664 20,847 434
Self Check Usage*
Total Items % of 1st Time Check Outs
Main 32,053 79%
Branch 2,726 66%
Online Renewals
Total Items % of Total Renewals
Main 12,033 78%
Branch 1,014 66%
Total Main and Branch
Reference Activity Inter Library Loans
Questions Lent 4,385
Reference 3,507 Borrowed 2,769
Children's 1,336 Total 7,154
Lower Level 1,640
Branch 491
e-mail 34
Reference
TOTAL 7,008
BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF AUGUST 2010
PAGE"2
Collections Main Titles Volumes Main Titles Added Branch Volumes
Added
Adult Non-Fiction 235 165 5
Children's Non-Fiction 65 46 11
YA Non-Fiction 0 0 0
Adult Fiction 265 171 36
Children's Fiction 120 35 18
YA Fiction 53 33 5
DVD Fiction Adult 132 64 9
DVD Fiction JUV 110 29 9
DVD Fiction YA 0 0 0
DVD Non-Fiction Adult 36 28 0
DVD Non-Fiction JUV 9 7 0
DVD Non-Fiction YA 0 0 0
BCKD Adult 61 49 0
Children's BKCD 22 16 6
YA BKCD 12 9 3
CD Music Adult 10 9 0
CD Music JUV 1 1 0
CD Music YA 0 0 0
Totals 1,131 662 102
Fines and Fees Main
$7,887.02
Branch* 390.82
Total $8,277,84
Main and Easton Deposits
Trustee Special Fund Photocopies/SAM (Main) $ 1,012.10
Photocopies/SAM Branch 6.85
Total Branch and Main $1,018.95
Estimated User Traffic Main 36,385 Daffy Average Main 1,174
Estimated User Traffic Daily Average Easton w 15
Eastont �r
Total User Traffic 39,795 Total Daily Average 1,329
Community Room Adult
Number of Attendance
Meetings
Public Meetings 2 60
Lincoln School Book Clubs 0 0
Library Meetings 2 35
Library Adult Programs 1 49
Total 5 144
Conference Room
Book Club Adult 1 15
Library Board of Trustees 1 7
Library Foundation 1 16
'Library Staff Meetings 9 25
Total 12 63
BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF AUGUST 2010
• PAGE 3
Children's and Young Adult Programs Attendance
Main
Pre-school Story Time 0
Toddler Story Time 0
Baby Story Time 1 44
Total Story Time 1 Total Story Time 44
Attendance
Story Time was not held during August.
S ecial Programs Attendance
Step Up to the Plate Raffle 1 250
Paws for Tales 1 20
Total 2 Total Special Program 270
Attendance
Class Visits (Elementary) 0
Total Class Visits 0 Total Class Visits Attendance 0
Story Time was not held during August.
Easton Story Times & Special Programs Attendance Questions
Easton
Preschool 0 491
Toddler 0
Total Programs 0
Class Visits (elementary) 0 Attendance
Total Class Visits 0 Total
Attendance
Special Programs
Step Up to the Plate 1 102
1 102
Easton Internet Usage 369
Main Internet User Sessions
Children's Total
7,591 89 7,680
BPL Main Circ Comparison
60,000
58,000
56,000 .
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".
54,000
w ,
Ak
®BPL Main Circ FY 09/10
52,000 -
■BPL Main Circ FY 10/11
50,000
y
y 5
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48,000
46,000 -l-,
x
r_
44,000 -
1 2 3 4 5 6 7 8 9 10 11 12
BPL Main Circ Comparison
60,000 -1
58,000
. x
r.
56,000 - , Asx
54,000 13,
. F
—�BPL Main Circ FY 09/10
52,000 ,• a BPL Main Circ FY 10/11
50,000 ,
48,000
•
k NI
46,000
44,000
1 2 3 4 5 6 7 8 9 10 11 12
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480 Pz in►r A!Wk
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Burlingame,
650-S58-?'40 t
Hours: Nkt eces Boat Mass D'o"
Monday-Th Slide show and Lecture by museum docent
10 AM-9 Plug Clara Morrissey. '
Friday&Saturd Tuesday,October Su',2010 August 27th,September 24th,October 22n, '
10 AM-S I 3:30-4:30 PM t
Sunday Elementary School age children(accompanied by a t
1PM-SPM
parent)are invited to come to the library and r
i practice reading with a dog from the Peninsula
Easton Branch , Humane Society.Space is limited-call the
-u
Children's Desk to sign
'
( Library dLarie Conim�Roam g p 650-558-7400 ext.3
1800 Easton Dr. I
Internet Basics•Advanced Internet I
Burlingame,CA i •Microsoft Word Document Formatting Tips
94010 ) •Job Hunting Online ,
t
650-340-6180 j Just Baby and Me-Baby Story Time
Hours: / September Bro,Noon-1 PM Ages 0-18 months First Friday of the Month
`-� Advanced Internet `
Monday-Thursday September 3"�,October 1St,November 5th& t
2 PM-8 PM o December 3`d 10:30 AM
October 1 ,Noon-1 PM ,
Saturday Document formatting Tips Lane Community Room.No older siblings please. ,
2PM-5PM i W '
Closed Fridays and November e,Noon-1 PM
Sundays Job Hunting Online t
Events are free unless i One Book One Community'
otherwise noted. Featuring Michael Chabon author '
t
( ` of The Amazing Adventures of '
I
Kavolier and Clay
IEveats may change. Kick-off Event r
e call to confirm or i th t
► Thursday,October 7 ,2010 ,
GCk our website: M 7 PM '
ilrlingame.org/library San Mateo Performing Arts Center +
t
i Related Programs at the Burlingame Public Library:
The Library will be closed • Tuesday,October 19th,7 PM-How to
t
Sunday Sept.5th & r Draw Comics
ith Meet author Ying Chang Compestine and join ,
Monday,Sept.6th for i • Wednesday,October 26 7 PM-
i a discussion of her book '
Labor Day I Supergirls
i Revolution is not a dinner party. ,
For more Information visit:www.onebookreads.com Sunday,September 26th at 2 PM
Lane Community Room '
felCtf ,. . ------------------------------ ------------------ - -
ALL PROGRAMS SPONSORED BY THE BURLINGAME LIBRARY FOUNDATION
-----------------------------------------------------------------------------
I I ,
Teen Events ; Fall 2010 Story Time Session
September 7th-December 16th
1 1 I
Main Library Story Times ;
Tuesdays,10:30 AM—Preschool Story Time ;
The Artemis Fowl Show Starring Eoin Colfer with special guest i Wednesdays, 10:30 AM—Toddler Story Time ;
Artemis Fowl i Thursdays, 10:30 AM—Toddler Story Time
Saturday,September 25",2 PM,Lane Community Room.Space i No Story Time November 11th or November 25th
strictly limited to ticket holders.Free tickets will be available for pick-
I
up at the Library beginning Saturday,September igth
Story '
I I ry Times ,
Wednesdays,7:00 PM—Bedtime Story Time
Thursdays, 11:30 AM—Toddler Story Time ;
G tting Beat 1
to Apply to College'?
Homework Help Resources
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Did you know that the library offers online live tutoring
through tutor.com?
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zUtrth tutor com
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September 22n'i, 2010 ; Free online tutoring
6.15 PM_ 7:45 PM *Math *Science *Social Studies *English �
Available for grades K-12, College Intro. &Adult ,
Learner.
Available every day from 1:00 p.m. to 10:00 P.M. ;
Teens—save the date... I The Homework Help page of our website also offers
Friday,October 30th from 6-9 PM will be our fabulous i databases with information in the following categories:
Murder Mystery Event.Stay tuned for more details and
registration information! ; General Knowledge ;
IGeography and Culture I
-------------------! • Literature ;
I Science ,
� � I
I � ,
Help Support Check it out at ;
1
, www burlingame org/libraU/homeworkhelp
the Easton Branch
1 , ,
Library!
1
1
� � Coming in October—Halloween Puppet Show I
1 '
Monday,October 25t1 —check back for more {
{ � I
I details! ,
1 ! 1
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---------- --------------------- -------
ALL
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ALL EVENTS ARE SPONSORED BY THE BURLINGAME LIBRARY FOUNDATION
BUR13UNOAMf
MUM NEMNIMIFAMM
City Librarian Report _
September 21 2010
Millennium Project
I have written a staff report to the City Council which I will present on Tuesday,
September 20. Assuming their approval to go ahead with developing the project.plan,
will be meeting with Wayne Gehrke on October 18 to discuss a schedule.
Personnel News
Fourteen library staff made a field trip to Mountain View Public Library on August 25th to
view their RFID and materials handling system. Mountain View was built in 1997
reopened in April 2008 after closing for 8 months to remodel their main level to add
more self-check machines and install a materials handling system. Staff was very
excited about the look and functionality of the changes that Mountain View had made.
A number of library staff attended the Califa Vendor Fair on September 1 at Santa Clara
University. The Califa Vendor Fair is a full day of in-depth demonstrations and an
opportunity to learn about new products, updates, and share best practices with Califa
vendors, and other members. Library staff is planning an all-staff BBQ to celebrate the
end of summer on Friday, September 17th at 5:30pm on the Staff;terrace.
Easton Update
Save the Easton Branch Library Facebook page has 196 Friends! To date we have
raised over$61,000. Gretchen Cody has approximately 25 walkers who have been
doing the Walk-a-Block for Easton fundraising, with assignments varying from 20 to 80
houses. We have received about'$700 from the envelopes distributed by the walkers.
Gretchen has a very detailed street map with address numbers supplied by Lisha Mai in
the Public Works Department: Sidney sent Gretchen a Salesforce report of names and
addresses so neighborhood walkers are aware of homes that have already made a
donation. Gretchen hopes to have finished the block walking mid to end of September.
We have had two more groups of childfen come to Easton to donate proceeds from
neighborhood lemonade stands—one for$25 and one for$30. Kathy von Mayrhauser
is looking into a "We are Open" sign for Easton that is visible from the street.
- 1 ,
48o Primrose Road-Burlingame-California 94010-4o83
Phone(650)558-7474'Fax(650)342-6295"www.burlingame.org/library
Escoffier Society Event
The Escoffier Society party was a great success. We had about 50 people in
attendance and 14 certificates were awarded to the honorees (those who have made
significant donations or included the Burlingame Library Foundation in their estate
plans.). In addition to the certificate, Dale Perkins did a watercolor of the library for each
of the Escoffier Society inductees. Dennis Zell was present, representing Rotary. He
seemed interested in having Rotary support study rooms for students at the library. A
couple of people in attendance approached Foundation Board members about the
Foundation's Planned Giving program. Cathy Baylock and Ann Keighran attended as
kind of a tag team - Cathy had a family dinner later in the evening and Ann_ was therefor
the program.
Exciting Upcoming Programs
On Saturday, September 25 BPL will partner with Books, Inc. to present the Artemis
Fowl Show starring author Eoin Colfer, with special guest, Artemis Fowl. Tickets are
limited and will be available for pick up at the library beginning on Saturday, September
18. We are expecting a long line on that Saturday to pickup the tickets —_something
like tickets for a rock show!
• In November we are partnering once again with Peninsula Works with their new
T.O.O.L.S. (Transition - Options— Opportunities —Learning — Services) workshops for
job seekers. They are all-day events that offer free service to job seekers in the
following areas: resources, resume critique, interview skills, labor market information,
veterans info all in a one-on-one and lecture environment. Starting in December,
Burlingame Library will begin holding Employment Roundtables partnered with Ron
Visconti of Phase2Careers. He will offer various workshops every other month
concentrating on "after 40" employment, resume critiques and Employee Roundtables
with major employers from the Bay Area who will help job hunters get noticed in the
competitive job market.
For other great library programs — please see attached.
2
- Trustees Special Funds Report
As of 9/13/2010
9/13/2010 Page 1
9/13/2010
Account Balance
ASSETS
Cash and Bank Accounts
Centennial Fund -13,790.80
Combined Undesignated Donations 6,440.49
Copier Fund 42,038.10
Donations-Children (designated) 250.00
Duncan-Collections 60,000.00
Education Fund 8,774.14
Farrell(Julia) Fund 7,539.89
Interest 6,538.37
Outreach Fund 50.00
Willert(Wayne) Fund 197,809.04
TOTAL Cash and Bank Accounts 315,649.23
TOTAL ASSETS 315,649.23
LIABILITIES 0.00
OVERALL TOTAL 315,649.23
---- Revolving !account Funds Report
(Includes unrealized gains)
As of 9/15/2010
9/15/2010 Page 1
9/15/2010
Account Balance
ASSETS
Cash and Bank Accounts
Amazon.com 137.76
Children's Reading Club(designated) 785.79
Circ Desk Sales -1,215.96
Donations-Miscellaneous 1,014.93
Foundation Support 49,391.49
Friends of the Library 819.20
Gifts to Staff 200.00
Large Print Books 12.43
Manini(David) Fund 1,813.00
Silicon Valley Community Foundation Gran 2,873.68
Staff Recognition 826.70
Stone Mem. Lecture Fund(dsgn.) -247.45
Volunteer Program(designated) 471.77
TOTAL Cash and Bank Accounts 56,883.34
TOTAL ASSETS 56,883.34
LIABILITIES 0.00
OVERALL TOTAL 56,883.34
CITY 0� STAFF REPORT AGENDA ITEM#
EI RUNGAME Burlingame Public Library MEETING DATE:
"m juNE
�q m
September 13, 2010
TO: Honorable Mayor and City Council SUBMITTED BY:
FROM: Patricia Harding, City Librarian APPROVED BY:
SUBJECT: BPL Millennium Project Plan
Request for the Mayor and City Council to review, discuss and provide staff direction on what
we are calling the BPL Millennium Project.
Attached is the background of this project, describing the staff, space, and patron use
changes that have taken place since the remodeled library re-opened in 1997 and the issues
and concerns library staff feel need to be addressed as we move forward.
Also attached is an outline of a proposal prepared by Wayne Gehrke of Group 4, the original
architects of the library. The cost of preparing a space master plan for the library is
approximately $30,000. The Library Board of Trustees has agreed to fund this initial project
plan.
I've also attached a one page piece on the goals of the project.
�s
G R O U P a 9 August 2010
A R C H I T E C T U R E Pat Harding, City Librarian
R E S E A R C H -I- BURLINGAME LIBRARY
480 Primrose Road
P LAN N T N G, Y N C Burlingame CA 94010
21 1 LINDEN AVENUE Re: MILLENNIUM PLAN
50. SAN FRANCISCO
Dear Pat:
C A 9 4 0 8 0 U 5 A
T:650 -8 7 1 • 0709 As you requested, we have prepare a proposal for.preparing a space master plan for the
Burlingame Library.This letter outlines our proposal to you.
F:650.871 . 7911
www.g 4 o r c h.c o m SCOPE OF BASIC SERVICES AND COMPENSATION: Our proposed Scope of
Services is for limited design services and does not include the services of engineers nor
specialist consultants. We propose to use interactive workshops to define the goals and
needs,to evaluate and review space plan options and recommendations.
Our Basic Services will include the following:
1 Project Setup and Information Gathering
1.1 Prepare detailed project schedule
1.2 Prepare base architectural floor plan drawings 6f each floor
1.3 'Conduct Workshop 1 with Project Management Team(PMT): Establish
project goals and review needs
W A Y N E G E H R K E 1.4 Meet with City maintenance staff to identify differed maintenance work
A R C H I T E C T '
needed
DAWN E. M E R K E S 1.5 In-house documentation and analysis of needs
A R C H I T E C T 1.6 Conduct Library Foundation Workshop 1: Introduce project, confirm goals,
D A V I D S C H N E E review staff comments, indentify additional needs
A R C H I T E C T 1.7 Tour libraries
1.8 Prepare summary of needs and goals
DAVID M. STURGES
A R C H I T E C T 2 Design Options
2.1 In-house analysis and design
2.2 Prepare 2 alternative master plan concepts
J L L E Y R E 5
A R C H I T E C T 2.3 Prepare order of magnitude project budgets for master plan components
2.4 Conduct Workshop 2 with PMT: Present master plan alternatives and
JONATHAN HARTMAN associated project budgets
A R C H I T E C T 2.5 Refine alternative based on direction from PMT
PAUL JAMTGAAR D
2.6 Library Foundation Workshop 2: Present alternatives and project budgets,
A R C H I T E C T evaluate and select preferred master plan
W I L L I A M L I M '
\ A R C H I T E C T
V
KARISVANSTROM
A R C H I T E C T
g:\10391-01 burl ingame mp\y-contract\client\l21 ph01 proposal 2010-08-09.doc
9 August 2010 Pat Harding, City Librarian Page 3
Please contact me if you have any questions about our proposal. Following your review,
please indicate your acceptance below by signing and sending an original copy to our
office. Once this is received,we will work with you to schedule the initial tasks and
meetings.
Sincerely,
GROUP 4 ARCHITECTURE, RESEARCH+PLANNING, INC.
Wayne Cchrke AIA
Principal
WG/mm
Enclosure(s)
cc: 10391-01ff
ACCEPTANCE BY LIBRARY
r
Pat Harding, City Librarian Date
City of Burlingame
BPL Millennium Project Plan
The current Burlingame Public Library was completed in 1997. In the past 13 years
service, staffing and space needs for our library have changed dramatically and there
are more changes in our near future. In 2009/10 we circulated 93% more books than in
1997, we have 57% more patrons borrowing materials and we have 38% less staff. In
1997 the library had an automated catalog and online databases but Internet use had
just begun. The BPL Millennium Project is designed to address changing patron use
and staffing levels of the library and incorporate the space needed to implement an RFID
tagging and materials handling system.
When we opened BPL in 1997 there were 3 Internet computers in the library. Today we
have 29 Internet computers at the main library and 6 at Easton. In 2009/10 there were
94,204 Internet user sessions. People use the library's Internet to hunt for jobs and fill
out applications for school, jobs and unemployment. Job-seeking resources are among
the most critical and in-demand use of the Internet at the library. More businesses and
government agencies require applicants to apply online. People also work, shop, bank,
and stay in touch online at the library. In addition to increased Internet use, patrons look
to the library to provide online databases for consumer and academic research,
language learning and tutoring.
To meet the increased demand for online services, the library now offers technology
training and workshops on topics that range from basic Internet skills to resume-writing
N-- and job-interview skills. Classes are currently offered in a lecture style environment.
One goal of the Millennium Project is to provide a technology center, which would allow
us to expand classes and give our patrons an opportunity to gain hands-on computer
experience in a learning environment.
Patron service has also changed. With 38% less staff and 93% more circulation the new
service model is circulation efficiency. The library has four self-check out stations and
80% of all items are checked out using the self-check system. Patrons renew 79% of
their materials online. Circulation efficiency has meant an "Express Holds" shelf where
patrons pick up and check out their own holds. The Reference and Circulation functions
have been combined into a joint-service desk. The number of Web OPAC stations
where patrons look up materials has increased and are placed in a number of locations
throughout the library.
Budget cuts have created a number of staffing challenges. With dramatic increases in
circulation of materials and decreasing staff we have experienced a large number of
repetitive stress injuries. Currently five circulation staff members are on limited duty due
to repetitive stress injuries. All returned library materials are currently checked in and
sorted by staff. The outside book drop is emptied 6 times a day, the inside book drop is
emptied hourly and there are 25-30 bins of materials returned through the Peninsula
Library System (PLS) delivery daily.
Libraries throughout the Peninsula have experienced a similar pattern of increased use, .�
decreased staff, and increased workers' compensation claims due to injuries involving
repetitive movement. In order to resolve these challenges the directors of PLS are
working on the implementation of RFID tagging of library materials. RFID tagging allows
patrons to check out multiple items at one time, improves security, and allows for an
efficient automated sorting system for returning materials. A Library RFID management
system "reads" the information on the tags and automatically sorts returned materials
which are then deposited into bins which facilitates re-shelving. The result is fewer staff
assigned to sorting and fewer repetitive stress injuries. The Burlingame City Council
approved the first $100,000 towards the project in this fiscal year with the plan of
approving the remaining $200,000 in CIP monies in the next fiscal year.
Installing an automated handling and sorting system requires space. Several libraries
on the peninsula, built at the same time as BPL, remodeled their buildings to
accommodate the changing use of their libraries, reduced staff, and a materials sorting
system. Redwood City Public Library has been remodeled several times since opening
in 1988; Foster City Library, built in 1997, closed for 6 months in 2009 to remodel their
building and install a materials handling system. Mountain View Public Library, built in
1997, reopened in April 2008 after closing for 8 months to remodel their main level to
add more self-check machines and install a material handling system.
Although the RFID system and the resulting space needs are driving the Millennium
Project, staff would also like to achieve more effective use of other spaces throughout
the library. We have underutilized public spaces—the former reference desk, the
reference room and the compact shelving room as well as empty work spaces where we
once had staff. In addressing the space needs for RFID we feel the need to take a
bigger picture view of the space needs of the library for the next 15 years.
The library managers and Sidney met with Wayne Gehrke and Andrea Will from Group 4
on June 23, 2010. Wayne was the original architect for the building. We discussed the
future service and space needs of the library. It was a great meeting, with a lot of ideas
and enthusiasm from the managers. As we walked around the library and looked at the
space it is amazing to think of all of the changes in the last 15 years and how we need to
make changes in the building to prepare for the next 15 years. Wayne put together a
project plan for what he is calling the "Burlingame Library Millennium Project". Attached
is the "Burlingame Millennium Plan". The cost for this phase of the overall project is
$30,000. This includes a discount of half of Wayne Gehrke's fees. The Library Board
of Trustees has agreed to fund this initial project plan.
Below is a list of questions and concerns from the library managers about the space
needs for the library:
• RFID will be the future. How can we implement this technology with as little
disruption as possible?
• We need a large space for the materials handling system as part of the RFID
project—where is the best place to locate this so that it's easy for patrons to
return and check-in their own materials and for staff to access?
• Should we plan for an outside book return for RFID and where will it go?
• Where should the Joint Service Desk be located and how should it be designed?
• What should be done with the old Reference Desk area?
• We would like to move the AN to the main level —we plan on weeding and
discontinuing the old video and books on tape collections before RFID tagging.
• Is the current Compact Shelving space the best area for the new "Technology
Center"?
• Does the electronic gallery need to be located where it is?
• Where should the self check machines be for maximum use?
• Where should the stand alone web-opacs be?
• What should be done with the book sale area? What about a "book store"
space?
• We would like an outside book drop for donations.
• Should the Reference Room switch places with the Popular�Materials room?
Patrons want and need a quiet space like the existing Reference Room.
• Patrons often request small study rooms— how can we incorporate study rooms
into the plan — how many?
• What would go best in the old pay phone space?
• How can we create ergonomically optimal work spaces into the service desk?
• Is the Circulation office in the best place? Should it, or some of the functions go
somewhere else?
• What can we do about the pillars?
• Should we have someone do a Feng Shui study?
• How can we rework staff spaces on the Upper Level? With less staff we have
underutilized staff space.
• How can we make this affordable, so that we can do the whole project now or
planned and phased in over time?
The Burlingame Millennium Project — Looking Forward
----- -- ------ -- - . -- ----- --- —--- - -
Looking Back i Our Library Keeps Growing
Our Burlingame library, ; Today we have 29,500 card holders who last year borrowed
established 100 years ago by approximately 720,000 items. Since we opened our renovated
an ordinance passed by the Library in 1997, we have almost doubled the number of materials I
Board of Town Trustees, began we circulate even as the number of patrons has increased by 57%.
with 1,500 volumes and 375 Just this past year, the library hosted 94,204 Internet sessions.
card holders. J
r
r
Chan a is The New 1 Five Major Goals for the Future
0g 1. Ensure that the library maintains a robust and current collection of
Constant
materials, both print and digital.
Burlingame Public Library is ! 2. Create an environment where patrons can access unique resources.
concerned with not only 3. Create an environment where patrons can learn new skills.
what is happening now but i 4. Build out our library in cost-effective ways even as we continue to
what might come next. We provide skilled services to patrons.
are looking to make our I
library adaptable to future ! i 5. Reduce repetitive stress injuries in staff.
changes and responsive to the
community we serve. To do
this we are starting to put into ( Changes in the Physical Architecture of our Library
place the plans to make our I1. Using RFID technology and a materials handling system for
library a more vibrant, valuable, self-check (in & out) to enable us to handle more materials with
and affordable resource for our ± ' fewer staff. j
town. — — 2. Renovating the downstairs space currently used to store old
j periodicals into a technology center.
�! 3. Making better use of the existing space to accommodate patrons'
Benefits of RFID
requests for quiet rooms, study rooms, and audio-visual materials
Implementing RFID technology on the main level.
will ultimately help us reduce i 4. Establishing more prominent venues for receiving donations of j
operating costs both on a daily used books and selling them.
basis and long term. (Currently
all returned materials are ! ----— — ------ -- ---- -- ---
checked and sorted by staff,
leading to five staff members Next Steps
with repetitive stress injuries.) 1 The next important step toward this future will be drafting a detailed
project description, something that we've been discussing with the
library's architects, Wayne Gehrke and Andrea Will from Group 4.
Time Frame
�e Group 4 will create a detailed project proposal that will include j
Altogether, we expect this will architectural blueprints and cost projections.These will be developed
be a one to three year through dialogue with Library staff, Library Foundation, and Library
transformation. We anticipate p Board of Trustee members.
the costs will be financed
through a partnership between
the Burlingame Library
Foundation, the City, and the Burlingame Public Library • 480 Primrose Road • Burlingame • CA 94010
community. Pat Harding • (650) 558 - 7401 • www. burl1ngame.org/library
1
BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF AUGUST 2010
PAGE 4
August Outreach Statistics 2010
Current 18
Add
Total Outreach Patrons 18
Deliveries
Pick UPS
Books 108
Paperbacks 22
Audio Books 29
Music CD's 0
DVD's 7
Magazines 10
Total Library Materials 176