HomeMy WebLinkAboutReso - CC - 039-2012RESOLUTION NO. 39-2012
A RESOLUTION OF THE CITY COUNCIL OF THE CITY
OF BURLINGAME APPROVING AND AUTHORIZING THE
CITY MANAGER TO EXECUTE AN AGREEMENT WITH
PENINSULA CONFLICT RESOLUTION CENTER FOR THE
PROVISION OF CONFLICT RESOLUTION SERVICES FOR
FISCAL YEAR 2012-2013
WHEREAS, the Peninsula Conflict Resolution Center (PCRC), an independent contractor
and a 501(c)(3) public benefit corporation, provides conflict resolution services for citizens residing
in San Mateo County; and
WHEREAS, for many years, the City of Burlingame (City) has contracted with PCRC for
the provision of conflict resolution services for its citizens; and
WHEREAS, PCRC is willing and able to continue to perform conflict resolution services
as described in the attached agreement; and
WHEREAS, the City and PCRC desire to renew their agreement for the provision of
conflict resolution services for fiscal year 2012-2013;
NOW, THEREFORE, BE IT RESOLVED, that the City Council of the City of
Burlingame hereby approves and authorizes the City Manager to execute an Agreement with
Peninsula Conflict Resolution Center for the provision of conflict resolution services, in an amount
not to exceed $16,829, in the form attached hereto and
I, Maty Ellen Kearney, Clerk of the City of Burlingame, hereby certify that the foregoing
Resolution was duly and regularly introduced and adopted at a regular meeting of the Burlingame
City Council held on the 21 s'day of May, 2012, by the following vote to wit:
AYES: Councihnembers BAYLOCR,BROWNRIGG, DEAL, REIGHRAN,NAGEL
NOES: Councilmembers: NONE
ABSENT: Councihnembers: NONE
Mary Ellen earniey, City Cler
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PeV11V1SLt10 Govt f 1 iCf ResoIi,ttioh Gev�tee~
Empowering people. Building relationships. Radvcing violence.
Agreement for the Provision of Community Mediation Services
The Peninsula Conflict Resolution Center (PCRC), a 501(c)(3) public benefit corporation, wishes
to provide conflict resolution services for the City of Burlingame (City).
The Peninsula Conflict Resolution Center is an independent contractor, organized in accordance
with the laws of California and is capable of performing the conflict resolution services
described in this agreement.
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PCRC and Burlingame agree as follows: ru
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1. SERVICES. The PCRC shall provide the services described in E 'bit A, attached to
and made a part of this agreement.
2. FUNDING. Funding by the City shall be in advance and shall be $17,670. PCRC shall
provide documentation to specify how the funds requested shall be spent, including
such details as the City deems appropriate. Additional documentation may be requested
by the City.
3. CONTRACT TERM. This contract shall commence on July 1, 2012 and shall terminate
on June 30, 2013 unless terminated before that time, as described in Paragraph 6 of this
agreement.
4. PROGRAM REPORTS. A performance report shall be submitted to the City on a
quarterly basis. This report shall include a description of all program activity related to
this contract for the particular quarter.
5. BREACH OF CONTRACT. The City reserves the right to waive any and all breaches of
this contract, any such waiver shall not be deemed a waiver of all previous or
subsequent breaches. In the event the City chooses to waive a particular breach of this
contract, it may condition said waiver on payment by PCRC of actual damages
occasioned by such breach of contract. PCRC shall make every effort to resolve the
breach quickly and amicably.
6. TERMINATION. In the event the PCRC is unable to fulfill its responsibilities under
this contract for any reason whatsoever, including circumstances beyond its control, the
City may terminate this contract. Either party to this agreement may terminate this
contract without cause by giving 10 days written notice to the other party. If the contract
is terminated, PCRC shall return a prorated amount of funding to the City.
7. INTEREST OF PUBLIC OFFICIALS. No members, officer or employee or agents of the
City, no member of the City Council, and no other public official exercising any function
or responsibility with respect to this program during his/her tenure, shall have any
interest, direct or indirect, in this contract or a related subcontract or the proceeds
thereof.
8. RELATIONSHIP OF PARTIES. It is expressly understood that PCRC is an
independent contractor and that no agency, employee or other relationship is intended
to be or is established by this contract.
9. INSPECTION OF PROGRAM. It is understood that periodic review of PCRC's
program may be necessary and the right to do so is reserved by the City.
10. ASSIGNABILFFY. PCRC shall not assign in this agreement and shall not transfer any
interest in the same, without the prior written consent of the City.
11. HOLD HARMLESS AND INSURANCE. PCRC agrees (1) to hold harmless and
indemnify the City and its officers and employees from and against any and all claims,
loss, liability, damage and expense arising from performance of this contract, including
claims, loss, liability, damage and expense caused or claimed to be caused by passive
negligence of the City or its officers or employees. (2) to defend (City), its officers or
employees there -against; provided however that this provision does not apply to claims,
loss, liability, damage or expense arising from (a) the sole negligence or willful
misconduct of (City) or (b) the active negligence of (City).
General liability and automobile liability insurance shall provide the following
minimum benefits: (1) general liability, including comprehensive form, personal injury,
broad form property damage, contractual and premises/ operation in limits of
$1,000,000. aggregate, bodily injury and property damage combined; (2) automobile
liability in limits of $1,000,000, bodily injury and property damage combined.
Additionally, workers compensation insurance in at least the minimum statutory
amounts shall be maintained. All liability insurance policies shall specify (City), its
elective and appointed boards, commissions, officers, agents and employees as
additional insureds. A certificate of insurance shall be provided to (City) prior to
performance pursuant to this contract. It shall include policy endorsement verifying
City's additional insured status. Further, any changes in insurance, required herein
must be approved in writing by the City Attorney's Office.
12. NONDISCRIMINATION.
General: No person shall, on the basis of race, color, national origin, religious affiliation
or non affiliation, marital status, medical condition, sex, age, handicap, sexual
orientation or political affiliation be excluded from participation in, be denied the
benefits or be subjected to discrimination, under this agreement.
Employment: PCRC shall ensure equal employment opportunity based on objective
standards of recruitment, selection, promotion, classification, compensation,
performance evaluation and management relations, for all employees under this
agreement. PCRC's personnel policies shall be made available to the City upon request.
13. PROJECT REPRESENTATION. PCRC and the City hereby designate the following
agents to act as project representatives and receive all notices in the matters dealing with
the performance of work, under this agreement.
PCRC: Michelle Vilchez, Executive Director
CITY: James Nantell, City Manager
14. DISPUTE RESOLUTION. In the event that differences relating to this contract, or to
the relationship between the contracting parties, should arise during the term of this
agreement, both parties will pursue resolution using an interest -based, non -adversarial
approach and utilizing the services of a neutral third party mediator if direct
negotiations are not successful.
15. ADDITIONAL PROVISIONS. Additional provisions, if any, are contained in Exhibit
A, attached to this document.
In witness thereof, this agreement has been duly executed by the parties named above.
PENINSULA CONFLICT RESOLUTION CENTER
1660 South Amphlett Blvd, Ste. 219
San Mateo, CA 94402
(650)513-
Date i
QJ
CITY OF Burlingame-'
James Nantell, City Manager
501 Primrose Road
Burl' ame, CA 9 '010
By Date `SAl/
EXHIBIT "A"
I. What PCRC will provide
Services to be provided to the City of Burlingame through this contract are described
below.
A. Information Services
All of the services in this category are unlimited and free of charge.
1) Information and Referral: A resource person is available by telephone, to assist
residents who have specific questions relating to a conflict. Through this
conversation the resident may clarify issues of concern, be given specific information
about common practices related to their issue of concern and receive a referral to an
appropriate agency/ resource.
2) Information and Assistance: A resource person assists the concerned caller to de-
escalate feelings, clarify issues and underlying needs, develop possible solution
options, and begin to design an approach to dispute resolution.
3) Promotion of Use of Conflict Resolution Services: PCRC staff and volunteers will
make presentations and develop press releases and media coverage. PCRC will
provide brochures and other printed materials to be kept in public areas where
community members are likely to seek resource information.
B. Mediation Services for Individuals
Some services in this category have a modest fee (see below).
1) One Party Assistance: A resource person assists a party to a dispute to think
through a conflict situation, including clarifying issues and interests of involved
parties, exploring approaches to dealing with the situation and solution options and
assisting with the selection of an approach to resolution.
2) Conciliation: Conciliation is the resolution of a conflict through the intervention of a
neutral third party, without the disputing parties coming together in a face-to-face
mediation. A case development process, involving contacts with both/ all involved
parties, is initiated and during that process, a resolution of concerns is achieved, to
the satisfaction of the involved parties.
3) Mediation: Mediation through PCRC involves a face-to-face meeting between
disputing parties. With the assistance of a panel of trained volunteer mediators,
parties work through a non -adversarial problem solving process and attempt to
develop a mutually acceptable resolution to the issues of concern. There is a two-
fold focus: development of a satisfying and durable agreement and, when
appropriate, the preservation of an effective relationship. If a mediation is
scheduled, each party is asked to pay $25.
Through this contract, the City is subsidizing the provision of private mediation services
to those who reside or work in the City. These services assist with conflict situations
between individuals. The types of conflicts may include: landlord/ tenant disputes, issues
between two neighbors (either owners or renters), consumer disputes, roommate
problems, conflicts between friends, plus some domestic or family issues.
PCRC also provides mediation services in more complex situations that involve multiple
parties and/or multiple issues. For example: workplace disputes; intra- or extra -
organizational conflicts, multi -neighbor disputes or public controversies. See C.
Additional Conflict Resolution Services.
C. Additional Conflict Resolution Services
If the City, residents or local organizations use the services described below, this
contract provides a 10% discount off of PCRC's standard fee schedule (available upon
request).
1) Training: PCRC offers orientations to city staff about the mediation program and its
services as part of the basic contract. In addition, PCRC can train groups in theory
and practice of interest -based conflict management, negotiation, communication,
and facilitation skills. Training session are tailored to the particular needs of the
group and have proven useful to city departments heads, front-line staff,
commission members, workplace teams, community service providers as well as
other groups.
2) Conflict Assessment/Consultation: PCRC can assist cities, as well as local
community organizations and other groups, to assess specific conflict situations,
analyze concerns of stakeholders and develop strategies for pro -active and interest
based conflict resolution. The conflict assessment process usually involves PCRC
contacting stakeholders to gather input and provide information about conflict
resolution options. An assessment report can be prepared and provided to the client.
3) Mediation Services for Complex Situations: PCRC's staff and volunteers provide
the same high quality of mediation services in multi-party, multi -issue, complex
disputes as we do for individual disputes. This requires a more advanced level of
mediation training and experience and more a more intensive preparation process.
Examples of complex mediation situations include: workplace conflict between
supervisor and supervisee; workplace issues affecting a whole team; a neighborhood
issue involving multiple households; a public controversy in which the City or other
institution is involved.
4) Conflict Resolution System Design: PCRC assists organizations in building internal
conflict resolution capacity, i.e. the development of policies and procedures for
interest -based dispute prevention and early resolution. This service is tailored to the
unique needs of the individual group, but is based on recognized and proven design
principles.
5) Design and facilitation of Community Forums, Public Conversations, Dialogues:
Through its Community Engagement and Facilitation Programs, PCRC has
developed expertise in managing public discussions. Working with local
representatives, PCRC assists with the design and facilitation for a wide variety of
group sessions in which members of the public are encouraged to participate in
dialogue about issues that affect the health and well-being of the community.
6) Facilitation for Committees, Departments, Councils: PCRC will assist with the
design and facilitation of all types of meetings for elected, appointed and civic
groups.
D. Administration of a Community Mediation Program: In collaboration with the
contracting city, PCRC will administer a mediation program responsive to the needs of
the community. PCRC may solicit input from city staff about unique areas of concern to
a city and appropriate approaches to program implementation, improvement and
promotion.
E. Recruitment and training of community volunteers: PCRC will develop and maintain a
pool of trained volunteer mediators, case developers and facilitators to serve the conflict
resolution needs of the community. These residents of local communities will become
skillful in the interest -based approach to conflict resolution. PCRC volunteers complete a
minimum of 25 hours of training, according to regulations that govern programs
receiving support from the California Dispute Resolution Trust Fund.
PCRC also offers on-going skill development opportunities to volunteers to improve
and enhance their conflict resolution skills. These volunteer will also serve as
ambassadors in the community, promoting the ideas of interest -based conflict
resolution.
II. What the City of Burlingame will provide:
A. Funding in the amount of $$17,670 for Fiscal Year 2012-13. This fee is full payment for
the services defined above. Payments will be made upon receipt of invoice.
B. Support for the program from city officers and staff members, demonstrated through
public statements, publicity, and referrals through city departments.
C. At least one article or ad placed in a city run publication to promote the use of PCRC
services among residents and businesses in the city. A PCRC staff person is available to
work with a city contact person to develop this material.
D. Assistance in scheduling appointments for PCRC representatives to make outreach
presentations to groups of city staff, civic organizations and other relevant groups.
E. No cost use of city -controlled public meeting space, as needed and as available, for
training sessions, meetings and mediations. This use will be subject to the existing rules
and regulations that govern the use of these spaces.
III. Agreement by both parties, in concept:
Both PCRC and the City recognize that this is an ongoing program. If the Community
Mediation Program meets the terms of this agreement to the City's satisfaction, and in
the absence of unexpected financial constraints, it is expected that the City will consider
funding the Community Mediation Program, on an annual basis, as negotiated between
the two parties.