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HomeMy WebLinkAboutAgenda Packet - LB - 2000.04.18 BU RLINGAME URLINGAME PUBLIC LIBRARY ]' Board of Trustees Agenda April 18, 2000 - 4.30pm 480 Prizmse Road- BoaniRoam SUGGESTED ACTION 1. CALL TO ORDER 2. ROLL CALL 3. WARRENTS & SPECIAL FUND Approval 4. MINUTES Approval 5. CORRESPONDENCE AND INFORMATION Information a. Library Legislative Days Announcement b. CLA Internet Survey c. Duncan Trust Fund Activity Statement d. Volunteer Program Budget Request �L e. Letter: Thank you f. ALA Request g. Balance Sheet 6. FROM THE FLOOR(Public Comments) 7. REPORTS Information a. City Librarian's Report- Escoffier b. Foundation Report- Herman c. Easton RFP - Escoffier d. Budget - Escoffier 8. UNFINISHED BUSINESS a. Library Tour,May 16,2000 Discussion 9. NEW BUSINESS a. Volunteer Recognition Budget Discussion/Approval b. ALA Request Discussion/Approval 10. ADJOURNMENT Adjourn r BURLIIVGAME B U R L I N G A M E P U B L I C LIBRARY Burlingame Public Library Board of Trustees Minutes March 14, 2000 I. Call to Order The meeting of March 14, 2000 was called to order by President Mary Lou Morton at 4:35 pm. II. Roll Call Trustees Present: Jeff Berger, Cecile Coar, Jane Dunbar, Mary Lou Morton, Absent: Mary Herman Staff Present: Alfred Escoffier, City Librarian Sidney Poland, Recorder III Warrants & Special Fund The Trustees unanimously agreed to approve the warrants as presented. M/S/C (Dunbar/Coar) IV. Minutes The Trustees unanimously agreed to approve the minutes of the February 15, 2000 meeting. M/S/C/ (Dunbar/Coar) V. Correspondence Correspondence mailed in the packets was reviewed. A. Internet Policy - Trustee Berger noted that he would like to 2cf I - r-e.:r-4 the Internet Policy, which was approved by the Board of Trustees at the February 15, 2004, meeting when it is reviewed next year. VI. From the Floor (Public Comments) None 4 8 0 P r i m r o s e R o a d • Burl i n g a m e . CA 9 4 0 1 0 4 0 8 3 Phone ( 650 ) 342 - 1038 • Fax ( 650 ) 342 - 1 948 • www. pls . lib . ca . us / pls / pis . html VII. Reports A. City Librarian's Report: The City Librarian reviewed his report highlighting the following events. 1. Library Book Group: Nineteen patrons attended the first session which was chaired by Brenda Chavez. An evening group may evolve in the future. 2. Adult Program: Eighty patrons attended the docent lecture on the Georgia O'Keeffe exhibit at the California Palace Legion of Honor. 3. Personnel: Jackie Zlatunich was selected to the position of Library Assistant II in Administration. 4. Generator: The City Librarian is working with Phil Monaghan, City Engineer, to purchase a new generator. B. Foundation Report - Jane Dunbar: November 10, 2000 is the date for the next Elegant Affair. The committee is working on the possibility of holding the event in the library. VIII. Unfinished Business: A. Donor Recognition Report - Jamie Baer of Group 4 was unable to obtain answers to the Board's previous inquiries regarding donor recognition in time for this Board meeting. B. Tours of Library Divisions - May 16th is the tentative date for the Board to tour the various library departments. IX. New Business A. Request for Proposal: Easton Branch - The Trustees voted unanimously to approve the RFP for the Easton Branch study. The City Librarian reviewed the procedure. The completed and approved RFP will be sent to consultants. Trustees will then review the consultants' proposals and determine which, if any, proposal best meets the criteria for the Easton Branch improvements. Funds for this project will come from the Trustee Fund. M/S/C (Dunbar/Coar) Library Board of Trustee Minutes 2 March 14, 2000 B. Video Adjustment - It was recommended that the Library reduce the video fines from $1.00 per day to $ .20 a day which is the same rate as the book and audio tape fines. Videos are presently less expensive to purchase than books and this fee seems to be more in line with what other libraries are charging. M/S/C (Dunbar/Berger) C. Debt Collect - Members of PLS have selected "Debt Collect", a product of Unique Management, as a viable library software program to help increase their ability to retrieve long overdue materials. An agreement has been reached to conduct a 90 day experiment. Pending a legal opinion from County Counsel and the attorney for PLS, the City Attorney and City Finance Director will decide if the library should participate in the program. X. Adjournment The meeting was adjourned at 5:30pm by President Mary Lou Morton. The next meeting will be held April 18, 2000 at 4:30pm. Respectfully Submitted Alfred H. Escoffier City Librarian Library Board of Trustee Minutes 3 March 14, 2000 Library Legislative Days Monday, April 24 & Tuesday, April 25 sponsored by California Library Association California School Library Association FRIENDS & FOUNDATIONS of California Libraries WHO: All Library Staff,Advisory Board Members, Commissioners,Trustees, Friends, Supporters, Citizens HOW: Complete the registration form and return it by April 14. WHERE: Monday: Pre-Workshop- Sacramento Public Library •8011 Street Tuesday: Visit Legislators-Sacramento Convention Center • 1400 J Street WHY: To learn effective legislative techniques To make our presence known in Sacramento To show legislators that libraries are supported by people throughout the state To thank legislators for their past support of libraries To tell legislators how libraries have improved the lives of Californians and why support is imperative during this period of statewide economic improvement REGISTRATION: Complete the registration form which must be postmarked by April 14. HOTEL: Make your hotel reservations early and before the April 4 cutoff. Call the Best Western Sutter House Sacramento directly at (916)441-1314 and tell them you are with the California Library Association. Single or double: $99/night. TRAVEL: To take advantage of special discounted fares on designated airlines, call Antelope Corporate Travel at (800) 466-6874; group discount rates available on United and Southwest Arlines. Refer to LIBRARY CODE 4. INFORMATION: For more information on legislative issues, please call: • Lydia Carpenter,Legislative Day Co-Chair, (209) 937-8394 • Mary Dolven, Legislative Day Co-Chair, (925) 685-1230 x 237 • Ann Cousineau, Legislative Committee Chair, (707)421-6510 • California Library Association, (916)447-8541 Workshop: Returning for 2000, a pre-legislative day workshop sponsored by the FRIENDS &FOUNDATIONS of California Libraries on Monday, April 24, from 1:30 pm- 5:00 pm. This free half-day briefing will provide tactics and insights for effective legislative work. See reistration form for required pre-registration. Library Legislative Days Monday, April 24 & Tuesday, April 25, 2000 Please send this completed form and your check or credit card number (no purchase orders) to CLA postmarked by April 14, to pre-register for either or both days and receive confirmation details. Do not mail registration forms after April 14. Instead, plan to register on site. On-site registration fees range between $30-$40. Only one registration per form, please. Member affiliation* Name: I I I I I I I I I I I I I I I I I I I I AZA Manber Library: 11 1 1 I I I I I I I I I I I I I I I I 02SLA Maw IF'RI= &FOUMTIONS City: CECAT,h-'4H� 1711im-Manber of any above Do not exceed box allotment. This information appears exactly as provided on your name badge. Mailing Address City State Zip Day Phone ( ) OYeS, I want to attend the Friends/Foundations free pre-legislative day workshop on Monday, April 24. OYeS, I want to participate in the legislative day activities on Tuesday, April 25. Must be postmarked by April 14 to qualify for pre-registration rate Member*of any group above $20 Non-member of any group above $30 Registration submitted: $ Lunch (Tuesday on,yg-optional $20 Lunch: $ TOTAL SUBMITTED $ Method of Payment: Hotel Check enclosed ❑ Information or Charge to my: CLA has reserved a block Master Card/Visa (No Amex) # Exp: of rooms at the Best Western (circ one) Sutter House, 1100 H St. X Single or double: $ 99/night. Signature as shown on card Call (916) 441-1314 and say LEGISLATIVE DAY AGENDA you are with the California Library Association to get this 8:00am - 8:45am Sacramento Convention Center; registration and coffee; Room 202 rate. Book your room early! 9:00am - 10:15am Legislative briefing Cut off for hotel reservations: April 4, 2000. 10:30am - 3:30pm Visit legislators 11:45am - 1:00pm Lunch and networking at convention center; Room 204 Mail to: California Library Association, 717 K Street, Suite 300, Sacramento, CA 95814-3477 Fax with credit card number to: 916-447-8394 CALIFORNIA LIBRARY ASSOCIATION �a 717 K Street,Suite 300,Sacramento,CA 95814-3477 916•447.8541 FAX 916•447-8394 http://www.cia-net.org March 8, 2000 Dear CLA Institutional Member Library Director: As promised in the March issue of California Libraries, enclosed is a full summary of the survey results of Internet polices compiled from libraries across California. This survey was a joint project between CLA and the California League of Cities. We are pleased to provide this information as a service to our members and hope this information is helpful to you as your library addresses these issues. A complete copy of the actual policies from 89 of the respondents is also available for the cost of reproduction. If you are interested, please contact our office and we will be happy to send you a set. Thank you for your ongoing support of CLA and we look forward to continuing to serve �. you. Sincerely, Christie Braz* CLA Staff Ledgue of California Cities Better Cities—A Better Life LIBRARY INTERNET ACCESS SURVEY RESULTS FEBRUARY 2000 Introduction In September of 1999 a survey was distributed by the League of California Cities and the California Library Association to 180 libraries in order to determine what public libraries have done to comply with SB 1386 (Leslie, Chapter 429, Statutes of 1998). This bill added section 18030.5 to the Education Code to require libraries that receive state funds to develop a policy regarding use of the Internet by minors.I One hundred and eighty surveys were mailed to city, county and special district libraries in California. Of the 180 surveys mailed, 96 responses were received. A copy of the survey may be found in Appendix A. Of the total responses, 89 libraries have adopted their policies, while seven are in progress of establishing them. All 89 policies are available in the League's lending library. The following summarizes the results and range of policies from those 89 policies. Please see Appendix C for a full summary of the policies received. Parental Responsibility Many libraries have stated that they will not supervise a minors' Internet usage. All of the policies received mentioned that it is ultimately the duty of the parents/legal guardian to ensure that their children use the Internet legally and wisely. Over 50% of the libraries that responded require a parental signed consent form prior to allowing a child to use an Internet workstation. The age range that Libraries require a signed consent form is 9- 17. Some policies refer parents to read"Child Safety on the Information Highway." This pamphlet, by the National Center for Missing and Exploited Children, discusses all of the risks involved for children while they access the Internet. The brochure also provides a set of guidelines for parents in supervising Internet usage by their children. I The legislation states: "(a)Every public library that receives state funds pursuant to this chapter and that provides public access to the Internet shall,by a majority vote of the governing board,adopt a policy regarding access by minors to the Internet by January 1,2000. (b)Every public library that is required to adopt a policy pursuant to subdivision(a)shall make the policy available to members of the public at every branch." Conference Registration Office Headquarters Southern California Office Post Office Box 1519 1400 K Street 602 East Huntington Dr.,Suite C Lafayette,CA 94549 Sacramento,CA 95814 Monro,,ria,CA 91016 925.283.2113 916.658.8200 626.305.1315 FAX 925.283.7833 FAX 916.658.8240 FAX 626.305.1345 Library Internet Access Survey Results Page 2 Consequences Ninety-five percent of the libraries that responded to the survey indicated that their policies contain consequences for non-adherence or violations. The most commonly stated consequence is a loss of Internet and/or library privileges. Slight variations occur based on the violation and on recidivism. Some libraries will also contact the police and/or the proper authorities if illegal behavior is suspected. One library has the consequence of rescinding Internet privileges from the parents if a minor violates the Internet policy. To Filter or Not to Filter? Twenty—eight percent of survey respondents have placed filters on their Internet workstations. Half of those filters are on the children's workstations only. Of the 28% that use filters, 57% employ site blocking and the rest indicate keyword blocking. Two of the most common filters mentioned were Library Channel and Net Nanny. While some libraries have all of the workstations in the children's area filtered, all of the other workstations provide a choice for the user who must select either filtered or un- filtered access. One library has found that providing on-going Internet training classes can be a good opportunity to explain why search training is a better approach than filtering. Another option for libraries is to have unfiltered access for children noted on parental Internet agreement signatures. If children are allowed to use those workstations, then it is up to their parents to instruct them to select only filtered access. One more alternative for libraries is to have all children's workstations programmed to begin searches with Yahooligans, a child-appropriate default search engine. Patrons read the abbreviated policy and must click"yes"to continue. Libraries may also eliminate the ability to access a site by typing a URL and offering a "For Kids"homepage with child- appropriate sites and suggested links. Filter Problems Half of the survey respondents who indicated using filters have experienced problems. Some problems mentioned with the filters: • "Since these filtering programs run constantly in the background, it occasionally causes memory problems/conflicts." • "The Board of Supervisors voted to approve a filter on an Internet workstation at a branch library. However, when they visited the site to view the filter in operation, they found that the filter would lock up the computer and required starting it up again. Also, they were blocked from sites such as: `food not bombs' and a review of a book on survivors of sexual abuse. Also, sites that board members felt should be blocked were not. In voting to remove the filters one board member said she changed her vote because the filter promoted a `false sense of security."' Library Internet Access Survey Results Page 3 • "Library Channel is labor intensive to keep current and has caused computers to freeze." • "Updates have not been received and it took some time to make the filter compatible with our security program." • "Slow vendor response." • "Unable to leave main consent screen; destroyed e-mail; lack of correct consent choice due to time-out feature." Monitoring the Monitors Fifty-four percent of survey respondents indicated that they monitor the Internet usage by patrons, although it appears that more libraries monitor on an ad hoc basis. Monitoring is dependent upon the location of the Internet workstations. Other patrons sometimes bring abuses to staff attention, whereby staff will intervene. Many libraries indicated that since the computer screens are visible to staff and other library users, monitoring could be done when necessary. Many libraries monitor only time spent on the workstations by requiring all patrons to sign up and provide photo identification. Also, other libraries monitor time spent by charging for the use of the workstation. Library Internet Access Survey Results Page 4 APPENDIX A TO: City, County and Special District Library Directors FROM: California Library Association, League of California Cities RE: Internet Access by Minors DATE: September 1999 SB 1386 (Leslie, Chapter 429, Statutes of 1998) added section 18030.5 to the Education Code to require libraries that receive state funds to develop a policy regarding use of the Internet by minors.2 The League of California Cities and the California Library Association are interested in determining what policy, if any, your library has adopted. This information will be used to help other libraries that are in the process of adopting their own policy. Please take the time to fill out this survey in order for us to better serve our members. We would also appreciate if you could attach a copy of your policy when returning this -� survey. If you have any questions, please do not hesitate to call Alan Shear at the League of California Cities at: 916/658-8249. Please return this survey and your policy by October 6 to: Alan Shear League of California Cities 1400 K Street, Suite 400 Sacramento, CA 95814 Or fax it back to Alan Shear at: 916/658-8240. 2 The legislation states: "(a)Every public library that receives state funds pursuant to this chapter and that provides public access to the Internet shall,by a majority vote of the governing board,adopt a policy regarding access by minors to the Internet by January 1,2000. (b)Every public library that is required to adopt a policy pursuant to subdivision(a)shall make the policy available to members of the public at every branch." Library Internet Access Survey Results Page 5 1. Has your library adopted a policy regarding Internet use by minors? _ yes _no _in progress If yes, how is it made available to the public? at public service desk _ posted _ near computers _ other(please specify) 2. Were public hearings part of the process you underwent to adopt your policy? yes no 3. Are there any consequences for not adhering to the policy? yes no If yes, what are they? L 4. Do any of your Internet stations have filters? yes no If yes, which ones? children's stations only some of the work stations all of the work stations other(please specify) 5. What are the types of filters that you use? site blocking _ keyword blocking _other(please specify) Library Internet Access Survey Results Page 6 6. Have you had any technical problems with the filters? _yes _ no ..� If yes, what have they been? 7. Does your staff monitor the Internet usage by patrons? _ yes —no If yes, _ all patrons _ minors only 8. Does your library equip monitors with privacy screens? _ yes _no 9. What type of a library are you? city _county _ special district _other 10. What is the total population of the area that you serve? under 20,000 _20,001 -59,999 _60,000-99,999 100,000- 159,999 160,000+ 11. Other information you would like to add: Agency Name: Address: Contact Person for More Information: Name: Phone: E-mail: Please return by Wednesday, October 6 and attach a copy of your policy to the completed survey. Library Internet Access Survey Results Page 7 APPENDIX B - SUMMARY OF RESULTS Has your library adopted a Yes: 89 No: 0 In 7 policy regarding Internet Aro- use by minors? gress: How is it available? at public service desk: 68 posted: 38 near computers: 50 Were public hearings part Yes: 31 No: 63 of the process you underwent to adopt your policy? Are there any Yes: 80 No: 5 consequences for not adhering to the policy? Do any of your Internet Yes: 27 No: 69 stations have filters? If so, which ones? Child's: 11 Some: 5 All: 5 What are the types of Site: 16 Keyword: 10 filters that you use? Have you had any Yes: 9 No: 13 technical problems with the filters? Does your staff monitor Yes: 52 No: 35 the Internet usage by patrons? If so, which patrons? All: 38 Minors: 3 Does your library equip Yes: 34 No: 55 monitors with privacy screens? What type of library are City: 62 County: 26 Special district: 9 you? What is the total Under 10 20,001 - 22 60,000 -99,999: 16 population of the area that 20,000: 59,999: you serve? 100,000 0 160,000 +: 24 159,999 Library Internet Access Survey Results Page 8 APPENDIX C - SUMMARY OF INTERNET POLICIES Parental Responsibility • "Parents of minor children (under the age of 18) must assume responsibility for their children's use of the Internet by reading and signing a Parental Consent Form." • "All Internet resources accessible through the Library are provided equally to all library users. Parents or guardians, not the Library or its staff, are responsible for the Internet information selected and/or accessed by their children." • "The Library does not act in loco parentis: It does not have the same role in supervising children that schools have, and it cannot substitute its judgment for that of parents or enforce parents' decisions about their children's Internet use." • "To assist families, the Library will make every reasonable effort on an ongoing basis to inform all parents in the community about the Library's Internet service and policy. Parents are encouraged to attend a Library orientation program on children and the Internet." • "Determining the accuracy or authenticity of electronic information may present special problems. Some information accessed electronically may not meet the library's selection or collection development policy. It is, therefore, left to each user to determine what is appropriate. Parents and legal guardians who are concerned about their children's use of electronic resources should provide guidance to their own children." • "Parents or legal guardians of minor children must assume responsibility and supervise their children's use of the Internet through the library's connection. • "Minors between the ages of 13 and 17 may use the Internet with a signed parental consent form. This form,to be signed by a parent or legal guardian, will give the parent or legal guardian the option of designating whether their child may use a filtered or non-filtered Internet terminal. Parental consent forms will be verified by staff." • "Children under 12 will be allowed to access the Internet in the Technology Center only when registered by a parent or legal guardian in person. Children under 14 will have access to the Internet in the Children's Room. This terminal will be permanently locked into "Yahooligans." This terminal will have a predetermined time limit on it." Library Internet Access Survey Results Page 9 • "Library staff does not monitor children's use of the Internet. Children are less likely to encounter objectionable material and will get more out of the online experience �. when they have adult supervision." • "Children may only use the Internet workstations if their parent/guardian signed an authorization card. The library card is run through the scanner; if child is not authorized, staff is alerted and disallowed from using the Internet." • "On our Internet Use Policy, we encourage parents to read `Child Safety on the Information Highway' produced by the national Center for Missing and Exploited Children and give its web site address." • "If child is younger than 13, they must be accompanied by a parent to use the Internet." • "As with other library materials, supervision of a child's use of the Internet is the responsibility of a parent or legal guardian. The library has created home pages for children(`Kids Web Page') and young adults (`Teens Web Page") that provide information and links to other web sites designed for children and young adults." • "The Library supports the American Library Association Intellectual Freedom statements which include the Library bill of Rights and the Freedom to Read. Any restriction of a minor's access to the Internet is the responsibility of their parent/legal guardian." Filtering • "The Library does not censor your access to materials or protect your from information you find offensive. The Internet provides sexually explicit material and other informational resources which you may personally find controversial or inappropriate." • "The library offers both unfiltered and filtered access to the Internet. Full Internet access is available to adults and minors (up to age 18) accompanied by a parent or guardian who has shown proper identification. Limited Internet access is also available, through commercially available `filtering' software that is intended to prevent access to visual material of a sexually explicit nature that would be considered legally `Harmful Material to Minors' under the California Penal Code (Section 313.3). The library has no control over the effectiveness of this filtering software. Internet contents change hourly and the library is not responsible for the currency of the filter. Neither is the library responsible for the inadvertent restriction of access to desirable or necessary information that may result from use of the filter." • "Internet stations located in the children's reading area are `filtered' workstations. This means they are equipped with software designed to prevent minors from accessing sites that may contain material that is inappropriate for children(e.g. Library Internet Access Survey Results Page 10 obscene or sexually explicit material). Parents and legal guardians should be aware, however, that no filtering software is perfect, and that children who use these stations could come into contact with objectionable material." • "The Library offers a choice of filtered or unfiltered access to the Internet. You may wish to use the filters to reduce your chances of accessing offensive material accidentally. If so, the staff can turn filtering on for you. If it is on and you wish to have it turned off, please contact the Reference Desk staff. Filtering is always used at Children's Internet machine, and may not be turned off." Monitoring • "The Library does not monitor and has no control over the information accessed through the Internet and cannot be held responsible for its content. The Internet is a global entity with a highly diverse user population and library patrons use it at their own risk." • "Further, the User is hereby informed and acknowledges that some material available in the Internet may be inappropriate for or harmful to minor children. This information may include, but not be limited to, explicit sexual material, material intended to encourage persons to commit a crime or join organizations, groups, or causes. Neither the Library nor any of its officers, employees nor agents is responsible for this material, or will monitor, supervise, or otherwise provide guidance to minor children using the workstations." • "Users are not to send, receive, or display text or graphics which may reasonably be construed as obscene. Because the library is a public place, library staff has the authority to end an Internet session when such material are on the screen." • "Both filtered and unfiltered stations will be available. Parents and legal guardians will choose which stations their minor children may use." • "The Library does not monitor or control the content of the material accessed through the Internet and cannot be held responsible for its contents. Not all information found on the Internet is accurate, complete, up-to-date, legal or philosophically acceptable to all individuals. The Library assumes no responsibility and shall have no liability for any direct, indirect or consequential damages arising from the use of information found on the Internet, or any communications sent through the Library's Internet terminals. The Library does not monitor an individual's use of the Internet; nor does the Library employ filtering software. Consequences for Non-Adherence • "Parents or legal guardians may request revocation of their child's Internet access privileges at any time by personally presenting the minor's Library card to Library staff. Requests to revoke access will be processed as soon as reasonably possible." -� Library Internet Access Survey Results Page 11 • "Library users willfully violating these policies will lose computer privileges for the �. remainder of the day. If the nature of the violation threatens the security of the computer system, disrupts other library users, interferes with staff performance of their normal duties, appears to be deliberate and/or occurs repeatedly, the violator(s) will lose all library and computer privileges for up to six months duration to be determined by the Library Director. Police assistance will be called when necessary and criminal charges will be filed when appropriate. Library users may appeal the loss of privileges to the Board of Trustees in person or in writing. The Board of Trustees shall by the final authority." • "Users are expected to use the Internet responsibly. Misuse may result in revocation of Internet privileges or legal action." • "Violations may result in loss of Internet privileges. Any illegal activity involving the Library's Internet connections will be subject to prosecution by the appropriate authorities." General Policy • "The library provides Internet workstations in the Youth Services area. Web pages on these workstations guide young users to useful, interesting, educational, appropriate, and fun sites selected by Library staff. These workstations may be reserved for youth at designated times. Whenever possible, Library staff members will assist young customers in locating and choosing appropriate and useful Internet resources, and will guide young customers away from inappropriate sites." • "The Library respects but cannot guarantee users' rights to confidentiality and privacy when using Library resources, including the Internet. It is not currently possible to provide private Internet workstations. Passersby should respect the privacy of Internet users. Internet users should not attempt to show displayed material to a passerby. • "Also, for purposes of complying with Federal law, the User shall not: (i)make, create, solicit or initiate the transmission of obscene material; (ii) display harmful, offensive or obscene text or graphics when minors are present; and (iii) shall not leave workstations unattended under circumstances in which minors can purposely or inadvertently be exposed to harmful, offensive or obscene material. • "The library will not deny or limit access to information available via electronic resources because of allegedly controversial content. Information retrieved or utilized electronically will be considered constitutionally protected unless determined otherwise by a court with appropriate jurisdiction." • "Users cannot send or receive e-mail or access chat rooms while using the library's computers." Library Internet Access Survey Results Page 12 • "It is possible to purchase certain goods and services through the Internet. It is the user's responsibility to pay all charges incurred while using Library Internet access. The Library will not assume liability for any financial obligation resulting from Library Internet use." • "Downloading data is not available, due to the need to protect the data in the Library catalog and circulation system from viruses." • "The Library is not responsible for an individual's violation of copyright laws regarding materials found on the Internet." • "The library's Internet terminal is in a public area and viewable by other patrons who may walk by. Users may not view obscene images or obscene language." Proposed Debt Collection Service Peninsula Library Automated Network February 28, 2000 Summary: Last fall, the members of the Peninsula Library System reviewed the outstanding items and debts owed to members of the system. Libraries expressed concern about retrieving library materials in a timely fashion to better facilitate the use of system collections for more users. "Debt Collect," a product of Unique Management, was identified as a viable library software package/vendor compatible with the Dynix system which has been used successfully regionally and nationally to retrieve long-overdue library materials. Following a presentation to system representatives, an agreement was reached to conduct a 90 day experiment using the "Debt Collect" system software. 1) What is the current PLAN overdue notice cycle? The current cycle includes 4 points of contact with either a written or telephone notice at 14 days, 28 days, a printed bill at 42 days and a final warning at 56 days. Those libraries using a Credit Bureau to retrieve `— materials would then send the materials for collection to the Credit Bureau. (Burlingame has used such a Bureau for the past 25+ years.) 2) What does "Debt Collect" do? The "Debt Collect" software gathers overdue information weekly for those patrons with more than $ 40.00 in overdue items and/or fines. This information is sent to Unique Management for processing. Unique Management then sends 3 printed letters, followed by a maximum of two telephone calls to the patron. If no response is received to these attempts, the patron is reported to a national credit-reporting agency. Patrons receive a letter to this effect. If a patron makes contact with the library at any time during the process, the process is interrupted and the patron dealt with locally. 3) Who pays for "Debt Collect"? At the time "Debt Collect" tags records to be sent to Unique Management, a $ 10.00 service charge is assessed to the patron records in Dynix. Unique management charges PLAN $ 8.95 per account for the service. The difference supports the system's collection efforts. 4) Which other libraries use this service? Unique Management clients include: Oakland Public Library, Riverside City-County Public Library, and Orange County Library. In addition, Seattle and Kings County Libraries in Washington have used this service successfully. 5) How many patrons are sent to Credit Bureau in Burlingame? An average of 10 patrons per month is sent to Credit Bureau. Approximately 60% of these do return the items; the remainder of the patrons are primarily individuals or families who have left the area. 6) Are there any conflicts in local service policies regarding lost items and refunds? Because of the manner in which the Dynix system forces staff to indicate an item has been paid (checking the item in manually), causes the Dynix daily report to indicate false refunds. To get around this problem, Burlingame has been leaving Lost/Paid items as "lost" so as not to create a false refund on the daily reports. The few refunds that are given for materials that have been paid for are cleared on Dynix. This process preserves the integrity of the daily reports used for Burlingame's accounting. 7) Will a new system solve these problems? System directors have engaged a nationally known library consultant to assist with the selection of a new system. At this time, it appears that totally new system will not be necessary, but that it is more likely we will enhance our present system with new user-friendly components. It is the feeling of the experts that most library systems are pretty much the same now technologically. PLAN plans to explore the options open to us when Dynix no longer supports the current system, sometime in the next 2 years. Burlingame Public Library Volunteer Program Program Budget 2000/2001 Supplies Nametags: 2 boxes @ 15.00 ea 30.00 Monthly time cards: 1 pkg. 3.00 Gardening supplies, misc. 35.00 Misc. tape, folders, labels, etc. 25.00 Printing 100 Internet Instruction packets @ .45 ea 50.00 50 Volunteer Handbooks @ .50 ea 25.00 Postage Greeting cards, invitations, letters of recommendation and hours verification, etc. 50.00 Program Materials Stories-to-Go Paperbacks 100.00 Special Charges Three fingerprint checks @ 46.00 138.00 Film development for volunteer photos 20.00 Volunteer Recognition Holiday cards 50.00 Holiday candy gifts 100.00 Misc. refreshments for meetings, book sales, etc. 60.00 Ice cream certificates for summer volunteers @ 5.00 ea 75.00 Gifts for Nat'l Volunteer Week : approx. 60 @ 5.00 each 300.00 Annual Afternoon Tea 800.00 Total Request $1861.00 ms F� c,�., ;,�� Sfax y� �l� � J y.�` f euauncnne� . BURLINGAMf �-- RUBLIC A LIBRARY April 11, 2000 TO: Library Board of Trustees JA— FROM: Alfred Escoffier, City LibrarialP RE: ALA Conference Attendance for Linda Santo Recommendation: To approve travel expenses for Linda Santo, Librarian Il, to attend the American Library Association Conference in Chicago, Illinois, July 7-11. Background: The annual conference of the American Library Association will be held in Chicago, Illinois this summer. I would like to authorize Linda Santo to attend using funds from the Trustee's Fund. Linda has taken on the leadership role in the library for adult programming, in addition to her other duties. ALA will have programs focusing on reader's advisory services, technical services, electronic services, programming and the future of technology. The City Librarian has been approved to attend with funds from the City budget. Budget Impact: The total cost(hotel and airline)will not exceed $ 1,400. There are sufficient funds in the Trustee's Special Fund for this expenditure. L. 4 8 0 P r i m r o s e R o a d • B u r I i n g a m e C A 9 4 0 1 0 4 0 8 3 Phone ( 650 ) 342 - 1038 • Fax ( 650 ) 342 - 1948 • www . pls . lib . ca . us / pls / pls . html TRUSTEES SPECIAL FUND-All Accounts 4/11/00 Net Worth Report As of 4/11/00 Page 1 4/11/00 Acct Balance ASSETS Cash and Bank Accounts Bradford Trust 526.90 Burlingame Bank and Trust 600.00 Donations-Misc 4,279.03 Duncan- Misc 14,682.02 Duncan-Audio Visual 735.28 Duncan-Fine Arts 4,000.00 Ellis Memorial 340.00 Farrell (Julia) Fund 9,308.06 Fricke (Alice) Fund 615.00 Gottlieb (Ruth) Fund 25.00 Interest 24,376.27 Jackson (Dorothea) Fund 10,000.00 Karp Fund 200.00 Lechich (George Paul) Fund 710.00 Markus Fund 325.00 Nadaner Fund 15.00 Peltier Memorial Fund 1,270.00 Porter (Hilda) Fund 20,000.00 Poulton Memorial Fund 110.00 Schmidt (Mary Jane) Fund 1,565.00 Thayer Fund 125.00 Xerox Fund 66,470.39 TOTAL Cash and Bank Accounts 160,277.95 TOTAL ASSETS 160,277.95 LIABILITIES 0.00 OVERALL TOTAL 160,277.95 REVOLVING ACCOUNT B OF A-Bank,Cash,CC Accounts 4/11/00 Revolving Account Report As of 4/11/00 Page 1 `.- 4/11/00 Acct Balance ASSETS Cash and Bank Accounts Atkinson Fund 200.00 Books On Tape 3,833.55 Chautauqua Programs 200.00 Delgado Fund 200.00 Duncan Trust-Internet 3,305.70 Friends of the Library 10,018.65 Gottlieb (Ruth) Fund 25.00 Henzel (Bonnie) Fund 5,249.30 Large Print Books 1,989.98 Manini (David) Fund 25.00 Moose (Gladys) Fund 100.00 PLS Video 26.41 Postcard Sales 170.00 Programming 10.00 Reading Club 800.00 Rental Fund 2,994.23 Staff Recognition 549.97 Taylor (Isobel) Fund 250.00 Veech Fund 478.63 Volunteer Program 3,732.93 Writers Club 150.00 TOTAL Cash and Bank Accounts 34,309.35 TOTAL ASSETS 34,309.35 LIABILITIES 0.00 OVERALL TOTAL 34,309.35 BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF February, 2000 REGISTERED BORROWERS Previous month's total # Added Total Registered Burlingame Adults 10,982 129 11,111 Burlingame Children 2,859 29 2,888 Hillsborough Adults 1,814 20 1,834 Hillsborough Children 951 3 954 Non-San Mateo Co. Borrowers 604 16 620 Totals 17,210 197 17,407 CIRCULATION ACTIVITY MAIN BRANCH Adult Print Materials 20,421 917 Children's Print Materials 9481 1,508 Audio/Visual Materials 5,803 189 CIRCULATION TOTALS This month total Main 35,705 This month previous year 35,526 +0.5% This month total Branch 2,614 This month previous year 2,201 +18.8% This month Grand Total 38,319 This month previous year 37,727 +1.54% REFERENCE ACTIVITY INTER-LIBRARY LOANS Questions Directions Lent 2,272 Reference 3,112 496 Borrowed 1,904 Children's 1,008 790 TOTAL 4,176 Lower Level 939 2,851 Branch 232 119 TOTAL 5,291 4,256 Collections Main Titles Added Main Volumes Added Branch Volumes Added Adult Non Fiction 304 451 28 Children's Non Fiction 166 195 21 YA Non Fiction 0 0 0 Adult Fiction 184 239 29 Children's Fiction 101 145 19 YA Fiction 11 11 0 Cassettes 18 108 1 Compact Discs 7 7 0 Videos 28 39 0 Children's Audio 0 16 0 Children's Video 0 2 0 Totals 819 1213 98 .BURLI'NGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF February, 2000 PAGE 2 OTHER MATERIAL Volumes added Total added Adult un-cataloged 124 1,568 books Children's un-cataloged 210 580 books Foreign Language un- 0 110 cataloged Deposited with the City Treasurer Main $7,119.24 Branch 320.55 Total $7,439.79 Other Deposits Rental $127.00 PLS Video $ 47.00 Photocopies *$1,143.06 * This figure is also included in the "total main deposit". ESTIMATED USER TRAFFIC 49,282 DAILY AVERAGE 1,761 *Community Room TOTAL MEETINGS HELD 161 ATTENDANCE 235 CHILDREN'S PROGRAMS: 341 ATTENDANCE 1,439 Internet Use One Hour Express -I Children's Total 1,303 1,7521051 3,160 BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF MARCH, 2000 REGISTERED BORROWERS Previous month's #Added Total Registered Burlingame Adults 11,111 116 11,227 Burlingame Children 2,888 28 2,916 Hillsborough Adults 1,834 13 1,847 Hillsborough Children 954 3 957 Non-San Mateo Co. Borrowers 620 13 633 Totals 17,407 14,671 17,580 CIRCULATION ACTIVITY MAIN BRANCH Adult Print Materials 21,563 1,043 Children's Print Materials 9,408 1,487 AudioNisual Materials 5,653 163 CIRCULATION TOTALS This month total Main 36,624 This month previous year 37,814 -3.1% This month total Branch 2,693 This month previous year 2,499 +7.8% This month Grand Total 39,317 This month previous year 40,313 -2.47% REFERENCE ACTIVITY INTER-LIBRARY LOANS Questions Directions Lent 2,784 Reference 3,662 532 Borrowed 2,080 Children's 1,297 1,161 TOTAL 4,864 Lower Level 843 3,144 Branch 200 114 TOTAL 6,002 4,951 Collections Main Titles Added Main Volumes Added Branch Volumes Added Adult Non Fiction 505 665 21 Children's Non Fiction 133 194 36 YA Non Fiction 4 6 0 Adult Fiction 149 190 23 Children's Fiction 126 165 30 YA Fiction 12 14 2 Cassettes 23 228 0 Compact Discs 0 0 0 Videos 4 12 0 Children's Audio 0 3 0 Children's Video 0 1 0 Totals 956 1,478 112 BU-RLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF MARCH, 2000 PAGE 2 OTHER MATERIAL Volumes added Total Adult un-cataloged 157 1,692 books Children's un-cataloged 125 705 books Foreign Language un- 14 124 cataloged Deposited with the City Treasurer Main $7,950.86 Branch 159.75 Total $8,110.61 Other Deposits Rental $ 154.00 PLS Video $ 52.00 Photocopies* $1,212.92 * This figure is also included in the "total main deposit". ESTIMATED USER TRAFFIC 56,620 DAILY AVERAGE 1,826 *Community Room TOTAL MEETINGS HELD 14 1ATTENDANCE 365 CHILDREN'S PROGRAMS 39 1ATTENDANCE 1,414 Internet Use One Hour Express Children's Total 1,4331 1,9761 1101 3,519 BURLIIiGAME T 1 BUR L I N G A M E P U B L I C LIBRARY City Librarian's Report April 18, 2000 Tea Honoring our Volunteers A tea honoring our wonderful volunteers was held on Monday, April 10th. Over 45 volunteers were honored for 1755 hours of volunteer work during the past year. Also honored were the members of our volunteer Trustees, Foundation, and Friends Boards. Sue Reiterman hosted an elegant event. Attendees included city staff and members of Council. Volunteers were honored for sorting and pricing book donations, conducting two weekend long book sales earning thousands of dollars each year, maintaining an on-going book sale in the library, delivering books to the homebound, processing new paperback books, processing magazines donations, caring for indoor plants, maintaining landscaping on terraces, cleaning public computer workstations, straightening shelves, helping at special events and scores of other activities. We salute our many volunteers! Friends Book Appraisal Day �-- National Library Week events took center stage this month. Kicking off the week a few days early was "Book Appraisal Day" sponsored by the Friends of the Library. This first-ever event included two professional book appraisers in the Lane Room, on Saturday, April 8th from 10 am to 2 PM. Over 60 people attended the popular event. Budget Preparation Budget preparation for fiscal year 2000-2001 is now complete and awaiting approval by the City Manager. The library budget shows a 3.61% net increase, adjusted for revenues. There are modest increases in collection budgets. The largest increase in operating is for the building, where we have experienced increased costs for maintenance contracts for the mechanical and electrical systems in the building. The City Manager has recommended against the inclusion of a generator in this year's operating budget. Book Discussion Group The second meeting of the adult book discussion group will feature Wallace Stegner's "Angle of Repose," on Tuesday, April 18th Building Issues I have called a special meeting to deal with heating and ventilating issues in the library building. This meeting will be held on April 18th and will include representatives from the building architect's office, the HVAC mechanical contractor, the HVAC controls 4 8 0 P r i m r o s e R o a d • Burlingame * CA 9 4 0 1 0 - 4 0 8 3 Phone ( 650 ) 342 - 1038 • Fax ( 650 ) 342 - 1 948 • www . pls . lib . ca . us / pIs / pIs . htmI contractor, the system installer and the City. The purpose of the meeting will be to try to determine how to solve the HVAC problems in the building. Overdue Collections Update The Burlingame and Redwood City Libraries will not be participating in the automated "Debt Collect" system currently implemented by PLAN. The City felt the cost was high and that Burlingame could do better using a local credit bureau. During the trial period, Burlingame card holders who have very overdue books (more than 45 days past due) and have received three notices from the automated system, will be sent to credit bureau in an attempt to retrieve the library materials. Burlingame has used the credit bureau for over 25 years with good results. At any given time we have between 10-15 items filed with the collection agency. "Begin with Books" During March we did a total of 29 programs including: 4 Monday Story Times, 4 Preschool Story Times, 5 Toddler Story Times, 5 Thursday Story Times, 2 Saturday Story times, 2 visits to Easton, and 7 programs at schools. These programs were attended by a total of 1,347 people. Upcoming Events • 100 Years of Landscape Design, Docent Slide Show,April 18, 7:30 PM, Lane Room Board Meeting, April 18, 4:30 PM • Easter Day,April 23, Closed • Friends Book Sale,April 28, 29, 30 • Teen Poetry Workshop,April 29, Easton Branch • Legislative Breakfast, System Advisory Board, May 6, 9 am • Foundation Board Meeting, May 11,4:30 PM Alfred H. Escoffier/City Librarian/April 10, 2000 2 •