HomeMy WebLinkAboutAgenda Packet - LB - 2000.04.18 BU RLINGAME
URLINGAME PUBLIC LIBRARY ]'
Board of Trustees Agenda
April 18, 2000 - 4.30pm
480 Prizmse Road- BoaniRoam
SUGGESTED ACTION
1. CALL TO ORDER
2. ROLL CALL
3. WARRENTS & SPECIAL FUND Approval
4. MINUTES Approval
5. CORRESPONDENCE AND INFORMATION Information
a. Library Legislative Days Announcement
b. CLA Internet Survey
c. Duncan Trust Fund Activity Statement
d. Volunteer Program Budget Request
�L e. Letter: Thank you
f. ALA Request
g. Balance Sheet
6. FROM THE FLOOR(Public Comments)
7. REPORTS Information
a. City Librarian's Report- Escoffier
b. Foundation Report- Herman
c. Easton RFP - Escoffier
d. Budget - Escoffier
8. UNFINISHED BUSINESS
a. Library Tour,May 16,2000 Discussion
9. NEW BUSINESS
a. Volunteer Recognition Budget Discussion/Approval
b. ALA Request Discussion/Approval
10. ADJOURNMENT Adjourn
r BURLIIVGAME
B U R L I N G A M E
P U B L I C
LIBRARY
Burlingame Public Library
Board of Trustees
Minutes
March 14, 2000
I. Call to Order
The meeting of March 14, 2000 was called to order by President
Mary Lou Morton at 4:35 pm.
II. Roll Call
Trustees Present: Jeff Berger, Cecile Coar, Jane
Dunbar, Mary Lou Morton,
Absent: Mary Herman
Staff Present: Alfred Escoffier, City Librarian
Sidney Poland, Recorder
III Warrants & Special Fund
The Trustees unanimously agreed to approve the warrants as
presented. M/S/C (Dunbar/Coar)
IV. Minutes
The Trustees unanimously agreed to approve the minutes of the
February 15, 2000 meeting. M/S/C/ (Dunbar/Coar)
V. Correspondence
Correspondence mailed in the packets was reviewed.
A. Internet Policy - Trustee Berger noted that he would like to
2cf I - r-e.:r-4 the Internet Policy, which was approved by the Board
of Trustees at the February 15, 2004, meeting when it is
reviewed next year.
VI. From the Floor (Public Comments)
None
4 8 0 P r i m r o s e R o a d • Burl i n g a m e . CA 9 4 0 1 0 4 0 8 3
Phone ( 650 ) 342 - 1038 • Fax ( 650 ) 342 - 1 948 • www. pls . lib . ca . us / pls / pis . html
VII. Reports
A. City Librarian's Report: The City Librarian reviewed his report
highlighting the following events.
1. Library Book Group: Nineteen patrons attended the
first session which was chaired by Brenda Chavez. An
evening group may evolve in the future.
2. Adult Program: Eighty patrons attended the docent
lecture on the Georgia O'Keeffe exhibit at the California
Palace Legion of Honor.
3. Personnel: Jackie Zlatunich was selected to the
position of Library Assistant II in Administration.
4. Generator: The City Librarian is working with Phil
Monaghan, City Engineer, to purchase a new generator.
B. Foundation Report - Jane Dunbar: November 10, 2000 is
the date for the next Elegant Affair. The committee is working on
the possibility of holding the event in the library.
VIII. Unfinished Business:
A. Donor Recognition Report - Jamie Baer of Group 4 was
unable to obtain answers to the Board's previous inquiries
regarding donor recognition in time for this Board meeting.
B. Tours of Library Divisions - May 16th is the tentative date for
the Board to tour the various library departments.
IX. New Business
A. Request for Proposal: Easton Branch - The Trustees voted
unanimously to approve the RFP for the Easton Branch study.
The City Librarian reviewed the procedure. The completed and
approved RFP will be sent to consultants. Trustees will then review
the consultants' proposals and determine which, if any, proposal
best meets the criteria for the Easton Branch improvements.
Funds for this project will come from the Trustee Fund. M/S/C
(Dunbar/Coar)
Library Board of Trustee Minutes 2
March 14, 2000
B. Video Adjustment - It was recommended that the Library
reduce the video fines from $1.00 per day to $ .20 a day which is
the same rate as the book and audio tape fines. Videos are
presently less expensive to purchase than books and this fee
seems to be more in line with what other libraries are charging.
M/S/C (Dunbar/Berger)
C. Debt Collect - Members of PLS have selected "Debt Collect", a
product of Unique Management, as a viable library software
program to help increase their ability to retrieve long overdue
materials. An agreement has been reached to conduct a 90 day
experiment. Pending a legal opinion from County Counsel and the
attorney for PLS, the City Attorney and City Finance Director will
decide if the library should participate in the program.
X. Adjournment
The meeting was adjourned at 5:30pm by President Mary Lou
Morton. The next meeting will be held April 18, 2000 at 4:30pm.
Respectfully Submitted
Alfred H. Escoffier
City Librarian
Library Board of Trustee Minutes 3
March 14, 2000
Library Legislative Days
Monday, April 24 & Tuesday, April 25
sponsored by
California Library Association
California School Library Association
FRIENDS & FOUNDATIONS of California Libraries
WHO: All Library Staff,Advisory Board Members, Commissioners,Trustees, Friends,
Supporters, Citizens
HOW: Complete the registration form and return it by April 14.
WHERE: Monday: Pre-Workshop- Sacramento Public Library •8011 Street
Tuesday: Visit Legislators-Sacramento Convention Center • 1400 J Street
WHY: To learn effective legislative techniques
To make our presence known in Sacramento
To show legislators that libraries are supported by people throughout the state
To thank legislators for their past support of libraries
To tell legislators how libraries have improved the lives of Californians and why
support is imperative during this period of statewide economic improvement
REGISTRATION: Complete the registration form which must be postmarked by April 14.
HOTEL: Make your hotel reservations early and before the April 4 cutoff. Call the Best
Western Sutter House Sacramento directly at (916)441-1314 and tell them you are with
the California Library Association. Single or double: $99/night.
TRAVEL: To take advantage of special discounted fares on designated airlines, call Antelope
Corporate Travel at (800) 466-6874; group discount rates available on United and
Southwest Arlines. Refer to LIBRARY CODE 4.
INFORMATION: For more information on legislative issues, please call:
• Lydia Carpenter,Legislative Day Co-Chair, (209) 937-8394
• Mary Dolven, Legislative Day Co-Chair, (925) 685-1230 x 237
• Ann Cousineau, Legislative Committee Chair, (707)421-6510
• California Library Association, (916)447-8541
Workshop: Returning for 2000, a pre-legislative day workshop sponsored by the FRIENDS
&FOUNDATIONS of California Libraries on Monday, April 24, from 1:30 pm- 5:00 pm.
This free half-day briefing will provide tactics and insights for effective legislative work.
See reistration form for required pre-registration.
Library Legislative Days
Monday, April 24 & Tuesday, April 25, 2000
Please send this completed form and your check or credit card number (no purchase orders) to CLA postmarked by April 14, to
pre-register for either or both days and receive confirmation details. Do not mail registration forms after April 14. Instead, plan to
register on site. On-site registration fees range between $30-$40. Only one registration per form, please.
Member affiliation*
Name: I I I I I I I I I I I I I I I I I I I I
AZA Manber
Library: 11 1 1 I I I I I I I I I I I I I I I I 02SLA Maw
IF'RI= &FOUMTIONS
City: CECAT,h-'4H�
1711im-Manber of any above
Do not exceed box allotment. This information appears exactly as provided on your name badge.
Mailing Address
City State Zip
Day Phone ( )
OYeS, I want to attend the Friends/Foundations free pre-legislative day workshop on Monday, April 24.
OYeS, I want to participate in the legislative day activities on Tuesday, April 25.
Must be postmarked by April 14 to qualify for pre-registration rate
Member*of any group above $20
Non-member of any group above $30 Registration submitted: $
Lunch (Tuesday on,yg-optional $20 Lunch: $
TOTAL SUBMITTED $
Method of Payment: Hotel
Check enclosed ❑ Information
or
Charge to my: CLA has reserved a block
Master Card/Visa (No Amex) # Exp: of rooms at the Best Western
(circ one) Sutter House, 1100 H St.
X Single or double: $ 99/night.
Signature as shown on card Call (916) 441-1314 and say
LEGISLATIVE DAY AGENDA you are with the California
Library Association to get this
8:00am - 8:45am Sacramento Convention Center; registration and coffee; Room 202 rate. Book your room early!
9:00am - 10:15am Legislative briefing Cut off for hotel reservations:
April 4, 2000.
10:30am - 3:30pm Visit legislators
11:45am - 1:00pm Lunch and networking at convention center; Room 204
Mail to:
California Library Association, 717 K Street, Suite 300, Sacramento, CA 95814-3477
Fax with credit card number to: 916-447-8394
CALIFORNIA LIBRARY ASSOCIATION
�a 717 K Street,Suite 300,Sacramento,CA 95814-3477
916•447.8541 FAX 916•447-8394
http://www.cia-net.org
March 8, 2000
Dear CLA Institutional Member Library Director:
As promised in the March issue of California Libraries, enclosed is a full summary of the
survey results of Internet polices compiled from libraries across California. This survey
was a joint project between CLA and the California League of Cities. We are pleased to
provide this information as a service to our members and hope this information is helpful
to you as your library addresses these issues.
A complete copy of the actual policies from 89 of the respondents is also available for the
cost of reproduction. If you are interested, please contact our office and we will be happy
to send you a set.
Thank you for your ongoing support of CLA and we look forward to continuing to serve
�. you.
Sincerely,
Christie Braz*
CLA Staff
Ledgue of California Cities
Better Cities—A Better Life
LIBRARY INTERNET ACCESS SURVEY RESULTS
FEBRUARY 2000
Introduction
In September of 1999 a survey was distributed by the League of California Cities and the
California Library Association to 180 libraries in order to determine what public libraries
have done to comply with SB 1386 (Leslie, Chapter 429, Statutes of 1998). This bill
added section 18030.5 to the Education Code to require libraries that receive state funds
to develop a policy regarding use of the Internet by minors.I
One hundred and eighty surveys were mailed to city, county and special district libraries
in California. Of the 180 surveys mailed, 96 responses were received. A copy of the
survey may be found in Appendix A. Of the total responses, 89 libraries have adopted
their policies, while seven are in progress of establishing them. All 89 policies are
available in the League's lending library. The following summarizes the results and range
of policies from those 89 policies. Please see Appendix C for a full summary of the
policies received.
Parental Responsibility
Many libraries have stated that they will not supervise a minors' Internet usage. All of the
policies received mentioned that it is ultimately the duty of the parents/legal guardian to
ensure that their children use the Internet legally and wisely. Over 50% of the libraries
that responded require a parental signed consent form prior to allowing a child to use an
Internet workstation. The age range that Libraries require a signed consent form is
9- 17.
Some policies refer parents to read"Child Safety on the Information Highway." This
pamphlet, by the National Center for Missing and Exploited Children, discusses all of the
risks involved for children while they access the Internet. The brochure also provides a
set of guidelines for parents in supervising Internet usage by their children.
I The legislation states: "(a)Every public library that receives state funds pursuant to this chapter and that provides
public access to the Internet shall,by a majority vote of the governing board,adopt a policy regarding access by minors
to the Internet by January 1,2000.
(b)Every public library that is required to adopt a policy pursuant to subdivision(a)shall make the policy available to
members of the public at every branch."
Conference Registration Office Headquarters Southern California Office
Post Office Box 1519 1400 K Street 602 East Huntington Dr.,Suite C
Lafayette,CA 94549 Sacramento,CA 95814 Monro,,ria,CA 91016
925.283.2113 916.658.8200 626.305.1315
FAX 925.283.7833 FAX 916.658.8240 FAX 626.305.1345
Library Internet Access Survey Results
Page 2
Consequences
Ninety-five percent of the libraries that responded to the survey indicated that their
policies contain consequences for non-adherence or violations. The most commonly
stated consequence is a loss of Internet and/or library privileges. Slight variations occur
based on the violation and on recidivism. Some libraries will also contact the police
and/or the proper authorities if illegal behavior is suspected. One library has the
consequence of rescinding Internet privileges from the parents if a minor violates the
Internet policy.
To Filter or Not to Filter?
Twenty—eight percent of survey respondents have placed filters on their Internet
workstations. Half of those filters are on the children's workstations only. Of the 28%
that use filters, 57% employ site blocking and the rest indicate keyword blocking. Two of
the most common filters mentioned were Library Channel and Net Nanny.
While some libraries have all of the workstations in the children's area filtered, all of the
other workstations provide a choice for the user who must select either filtered or un-
filtered access.
One library has found that providing on-going Internet training classes can be a good
opportunity to explain why search training is a better approach than filtering. Another
option for libraries is to have unfiltered access for children noted on parental Internet
agreement signatures. If children are allowed to use those workstations, then it is up to
their parents to instruct them to select only filtered access.
One more alternative for libraries is to have all children's workstations programmed to
begin searches with Yahooligans, a child-appropriate default search engine. Patrons read
the abbreviated policy and must click"yes"to continue. Libraries may also eliminate the
ability to access a site by typing a URL and offering a "For Kids"homepage with child-
appropriate sites and suggested links.
Filter Problems
Half of the survey respondents who indicated using filters have experienced problems.
Some problems mentioned with the filters:
• "Since these filtering programs run constantly in the background, it occasionally
causes memory problems/conflicts."
• "The Board of Supervisors voted to approve a filter on an Internet workstation at a
branch library. However, when they visited the site to view the filter in operation,
they found that the filter would lock up the computer and required starting it up again.
Also, they were blocked from sites such as: `food not bombs' and a review of a book
on survivors of sexual abuse. Also, sites that board members felt should be blocked
were not. In voting to remove the filters one board member said she changed her vote
because the filter promoted a `false sense of security."'
Library Internet Access Survey Results
Page 3
• "Library Channel is labor intensive to keep current and has caused computers to
freeze."
• "Updates have not been received and it took some time to make the filter compatible
with our security program."
• "Slow vendor response."
• "Unable to leave main consent screen; destroyed e-mail; lack of correct consent
choice due to time-out feature."
Monitoring the Monitors
Fifty-four percent of survey respondents indicated that they monitor the Internet usage by
patrons, although it appears that more libraries monitor on an ad hoc basis. Monitoring is
dependent upon the location of the Internet workstations. Other patrons sometimes bring
abuses to staff attention, whereby staff will intervene. Many libraries indicated that since
the computer screens are visible to staff and other library users, monitoring could be done
when necessary. Many libraries monitor only time spent on the workstations by requiring
all patrons to sign up and provide photo identification. Also, other libraries monitor time
spent by charging for the use of the workstation.
Library Internet Access Survey Results
Page 4
APPENDIX A
TO: City, County and Special District Library Directors
FROM: California Library Association, League of California Cities
RE: Internet Access by Minors
DATE: September 1999
SB 1386 (Leslie, Chapter 429, Statutes of 1998) added section 18030.5 to the Education
Code to require libraries that receive state funds to develop a policy regarding use of the
Internet by minors.2
The League of California Cities and the California Library Association are interested in
determining what policy, if any, your library has adopted. This information will be used
to help other libraries that are in the process of adopting their own policy. Please take the
time to fill out this survey in order for us to better serve our members.
We would also appreciate if you could attach a copy of your policy when returning this -�
survey. If you have any questions, please do not hesitate to call Alan Shear at the League
of California Cities at: 916/658-8249.
Please return this survey and your policy by October 6 to:
Alan Shear
League of California Cities
1400 K Street, Suite 400
Sacramento, CA 95814
Or fax it back to Alan Shear at: 916/658-8240.
2 The legislation states: "(a)Every public library that receives state funds pursuant to this chapter and that provides
public access to the Internet shall,by a majority vote of the governing board,adopt a policy regarding access by minors
to the Internet by January 1,2000.
(b)Every public library that is required to adopt a policy pursuant to subdivision(a)shall make the policy available to
members of the public at every branch."
Library Internet Access Survey Results
Page 5
1. Has your library adopted a policy regarding Internet use by minors?
_ yes _no _in progress
If yes, how is it made available to the public?
at public service desk _ posted _ near computers _ other(please specify)
2. Were public hearings part of the process you underwent to adopt your policy?
yes no
3. Are there any consequences for not adhering to the policy?
yes no
If yes, what are they?
L
4. Do any of your Internet stations have filters? yes no
If yes, which ones?
children's stations only some of the work stations all of the work stations
other(please specify)
5. What are the types of filters that you use?
site blocking _ keyword blocking _other(please specify)
Library Internet Access Survey Results
Page 6
6. Have you had any technical problems with the filters? _yes _ no ..�
If yes, what have they been?
7. Does your staff monitor the Internet usage by patrons? _ yes —no
If yes, _ all patrons _ minors only
8. Does your library equip monitors with privacy screens? _ yes _no
9. What type of a library are you?
city _county _ special district _other
10. What is the total population of the area that you serve?
under 20,000 _20,001 -59,999 _60,000-99,999 100,000- 159,999 160,000+
11. Other information you would like to add:
Agency Name:
Address:
Contact Person for More Information:
Name:
Phone:
E-mail:
Please return by Wednesday, October 6 and attach a copy of your policy to the
completed survey.
Library Internet Access Survey Results
Page 7
APPENDIX B - SUMMARY OF RESULTS
Has your library adopted a Yes: 89 No: 0 In 7
policy regarding Internet Aro-
use by minors? gress:
How is it available?
at public service desk: 68
posted: 38
near computers: 50
Were public hearings part Yes: 31 No: 63
of the process you
underwent to adopt your
policy?
Are there any Yes: 80 No: 5
consequences for not
adhering to the policy?
Do any of your Internet Yes: 27 No: 69
stations have filters?
If so, which ones? Child's: 11 Some: 5 All: 5
What are the types of Site: 16 Keyword: 10
filters that you use?
Have you had any Yes: 9 No: 13
technical problems with
the filters?
Does your staff monitor Yes: 52 No: 35
the Internet usage by
patrons?
If so, which patrons? All: 38 Minors: 3
Does your library equip Yes: 34 No: 55
monitors with privacy
screens?
What type of library are City: 62 County: 26 Special district: 9
you?
What is the total Under 10 20,001 - 22 60,000 -99,999: 16
population of the area that 20,000: 59,999:
you serve?
100,000 0 160,000 +: 24
159,999
Library Internet Access Survey Results
Page 8
APPENDIX C - SUMMARY OF INTERNET POLICIES
Parental Responsibility
• "Parents of minor children (under the age of 18) must assume responsibility for their
children's use of the Internet by reading and signing a Parental Consent Form."
• "All Internet resources accessible through the Library are provided equally to all
library users. Parents or guardians, not the Library or its staff, are responsible for the
Internet information selected and/or accessed by their children."
• "The Library does not act in loco parentis: It does not have the same role in
supervising children that schools have, and it cannot substitute its judgment for that of
parents or enforce parents' decisions about their children's Internet use."
• "To assist families, the Library will make every reasonable effort on an ongoing basis
to inform all parents in the community about the Library's Internet service and policy.
Parents are encouraged to attend a Library orientation program on children and the
Internet."
• "Determining the accuracy or authenticity of electronic information may present
special problems. Some information accessed electronically may not meet the
library's selection or collection development policy. It is, therefore, left to each user
to determine what is appropriate. Parents and legal guardians who are concerned
about their children's use of electronic resources should provide guidance to their
own children."
• "Parents or legal guardians of minor children must assume responsibility and
supervise their children's use of the Internet through the library's connection.
• "Minors between the ages of 13 and 17 may use the Internet with a signed parental
consent form. This form,to be signed by a parent or legal guardian, will give the
parent or legal guardian the option of designating whether their child may use a
filtered or non-filtered Internet terminal. Parental consent forms will be verified by
staff."
• "Children under 12 will be allowed to access the Internet in the Technology Center
only when registered by a parent or legal guardian in person. Children under 14 will
have access to the Internet in the Children's Room. This terminal will be permanently
locked into "Yahooligans." This terminal will have a predetermined time limit on it."
Library Internet Access Survey Results
Page 9
• "Library staff does not monitor children's use of the Internet. Children are less likely
to encounter objectionable material and will get more out of the online experience
�. when they have adult supervision."
• "Children may only use the Internet workstations if their parent/guardian signed an
authorization card. The library card is run through the scanner; if child is not
authorized, staff is alerted and disallowed from using the Internet."
• "On our Internet Use Policy, we encourage parents to read `Child Safety on the
Information Highway' produced by the national Center for Missing and Exploited
Children and give its web site address."
• "If child is younger than 13, they must be accompanied by a parent to use the
Internet."
• "As with other library materials, supervision of a child's use of the Internet is the
responsibility of a parent or legal guardian. The library has created home pages for
children(`Kids Web Page') and young adults (`Teens Web Page") that provide
information and links to other web sites designed for children and young adults."
• "The Library supports the American Library Association Intellectual Freedom
statements which include the Library bill of Rights and the Freedom to Read. Any
restriction of a minor's access to the Internet is the responsibility of their parent/legal
guardian."
Filtering
• "The Library does not censor your access to materials or protect your from
information you find offensive. The Internet provides sexually explicit material and
other informational resources which you may personally find controversial or
inappropriate."
• "The library offers both unfiltered and filtered access to the Internet. Full Internet
access is available to adults and minors (up to age 18) accompanied by a parent or
guardian who has shown proper identification. Limited Internet access is also
available, through commercially available `filtering' software that is intended to
prevent access to visual material of a sexually explicit nature that would be
considered legally `Harmful Material to Minors' under the California Penal Code
(Section 313.3). The library has no control over the effectiveness of this filtering
software. Internet contents change hourly and the library is not responsible for the
currency of the filter. Neither is the library responsible for the inadvertent restriction
of access to desirable or necessary information that may result from use of the filter."
• "Internet stations located in the children's reading area are `filtered' workstations.
This means they are equipped with software designed to prevent minors from
accessing sites that may contain material that is inappropriate for children(e.g.
Library Internet Access Survey Results
Page 10
obscene or sexually explicit material). Parents and legal guardians should be aware,
however, that no filtering software is perfect, and that children who use these stations
could come into contact with objectionable material."
• "The Library offers a choice of filtered or unfiltered access to the Internet. You may
wish to use the filters to reduce your chances of accessing offensive material
accidentally. If so, the staff can turn filtering on for you. If it is on and you wish to
have it turned off, please contact the Reference Desk staff. Filtering is always used at
Children's Internet machine, and may not be turned off."
Monitoring
• "The Library does not monitor and has no control over the information accessed
through the Internet and cannot be held responsible for its content. The Internet is a
global entity with a highly diverse user population and library patrons use it at their
own risk."
• "Further, the User is hereby informed and acknowledges that some material available
in the Internet may be inappropriate for or harmful to minor children. This
information may include, but not be limited to, explicit sexual material, material
intended to encourage persons to commit a crime or join organizations, groups, or
causes. Neither the Library nor any of its officers, employees nor agents is
responsible for this material, or will monitor, supervise, or otherwise provide
guidance to minor children using the workstations."
• "Users are not to send, receive, or display text or graphics which may reasonably be
construed as obscene. Because the library is a public place, library staff has the
authority to end an Internet session when such material are on the screen."
• "Both filtered and unfiltered stations will be available. Parents and legal guardians
will choose which stations their minor children may use."
• "The Library does not monitor or control the content of the material accessed through
the Internet and cannot be held responsible for its contents. Not all information found
on the Internet is accurate, complete, up-to-date, legal or philosophically acceptable to
all individuals. The Library assumes no responsibility and shall have no liability for
any direct, indirect or consequential damages arising from the use of information
found on the Internet, or any communications sent through the Library's Internet
terminals. The Library does not monitor an individual's use of the Internet; nor does
the Library employ filtering software.
Consequences for Non-Adherence
• "Parents or legal guardians may request revocation of their child's Internet access
privileges at any time by personally presenting the minor's Library card to Library
staff. Requests to revoke access will be processed as soon as reasonably possible." -�
Library Internet Access Survey Results
Page 11
• "Library users willfully violating these policies will lose computer privileges for the
�. remainder of the day. If the nature of the violation threatens the security of the
computer system, disrupts other library users, interferes with staff performance of
their normal duties, appears to be deliberate and/or occurs repeatedly, the violator(s)
will lose all library and computer privileges for up to six months duration to be
determined by the Library Director. Police assistance will be called when necessary
and criminal charges will be filed when appropriate. Library users may appeal the
loss of privileges to the Board of Trustees in person or in writing. The Board of
Trustees shall by the final authority."
• "Users are expected to use the Internet responsibly. Misuse may result in revocation
of Internet privileges or legal action."
• "Violations may result in loss of Internet privileges. Any illegal activity involving the
Library's Internet connections will be subject to prosecution by the appropriate
authorities."
General Policy
• "The library provides Internet workstations in the Youth Services area. Web pages on
these workstations guide young users to useful, interesting, educational, appropriate,
and fun sites selected by Library staff. These workstations may be reserved for youth
at designated times. Whenever possible, Library staff members will assist young
customers in locating and choosing appropriate and useful Internet resources, and will
guide young customers away from inappropriate sites."
• "The Library respects but cannot guarantee users' rights to confidentiality and privacy
when using Library resources, including the Internet. It is not currently possible to
provide private Internet workstations. Passersby should respect the privacy of Internet
users. Internet users should not attempt to show displayed material to a passerby.
• "Also, for purposes of complying with Federal law, the User shall not: (i)make,
create, solicit or initiate the transmission of obscene material; (ii) display harmful,
offensive or obscene text or graphics when minors are present; and (iii) shall not leave
workstations unattended under circumstances in which minors can purposely or
inadvertently be exposed to harmful, offensive or obscene material.
• "The library will not deny or limit access to information available via electronic
resources because of allegedly controversial content. Information retrieved or utilized
electronically will be considered constitutionally protected unless determined
otherwise by a court with appropriate jurisdiction."
• "Users cannot send or receive e-mail or access chat rooms while using the library's
computers."
Library Internet Access Survey Results
Page 12
• "It is possible to purchase certain goods and services through the Internet. It is the
user's responsibility to pay all charges incurred while using Library Internet access.
The Library will not assume liability for any financial obligation resulting from
Library Internet use."
• "Downloading data is not available, due to the need to protect the data in the Library
catalog and circulation system from viruses."
• "The Library is not responsible for an individual's violation of copyright laws
regarding materials found on the Internet."
• "The library's Internet terminal is in a public area and viewable by other patrons who
may walk by. Users may not view obscene images or obscene language."
Proposed Debt Collection Service
Peninsula Library Automated Network
February 28, 2000
Summary: Last fall, the members of the Peninsula Library System reviewed
the outstanding items and debts owed to members of the system. Libraries
expressed concern about retrieving library materials in a timely fashion to
better facilitate the use of system collections for more users. "Debt Collect,"
a product of Unique Management, was identified as a viable library software
package/vendor compatible with the Dynix system which has been used
successfully regionally and nationally to retrieve long-overdue library
materials. Following a presentation to system representatives, an agreement
was reached to conduct a 90 day experiment using the "Debt Collect"
system software.
1) What is the current PLAN overdue notice cycle?
The current cycle includes 4 points of contact with either a written or
telephone notice at 14 days, 28 days, a printed bill at 42 days and a final
warning at 56 days. Those libraries using a Credit Bureau to retrieve
`— materials would then send the materials for collection to the Credit Bureau.
(Burlingame has used such a Bureau for the past 25+ years.)
2) What does "Debt Collect" do?
The "Debt Collect" software gathers overdue information weekly for those
patrons with more than $ 40.00 in overdue items and/or fines. This
information is sent to Unique Management for processing. Unique
Management then sends 3 printed letters, followed by a maximum of two
telephone calls to the patron. If no response is received to these attempts, the
patron is reported to a national credit-reporting agency. Patrons receive a
letter to this effect. If a patron makes contact with the library at any time
during the process, the process is interrupted and the patron dealt with
locally.
3) Who pays for "Debt Collect"?
At the time "Debt Collect" tags records to be sent to Unique Management, a
$ 10.00 service charge is assessed to the patron records in Dynix. Unique
management charges PLAN $ 8.95 per account for the service. The
difference supports the system's collection efforts.
4) Which other libraries use this service?
Unique Management clients include: Oakland Public Library, Riverside
City-County Public Library, and Orange County Library. In addition, Seattle
and Kings County Libraries in Washington have used this service
successfully.
5) How many patrons are sent to Credit Bureau in Burlingame?
An average of 10 patrons per month is sent to Credit Bureau. Approximately
60% of these do return the items; the remainder of the patrons are primarily
individuals or families who have left the area.
6) Are there any conflicts in local service policies regarding lost items and
refunds?
Because of the manner in which the Dynix system forces staff to indicate an
item has been paid (checking the item in manually), causes the Dynix daily
report to indicate false refunds. To get around this problem, Burlingame has
been leaving Lost/Paid items as "lost" so as not to create a false refund on
the daily reports. The few refunds that are given for materials that have been
paid for are cleared on Dynix. This process preserves the integrity of the
daily reports used for Burlingame's accounting.
7) Will a new system solve these problems?
System directors have engaged a nationally known library consultant to
assist with the selection of a new system. At this time, it appears that totally
new system will not be necessary, but that it is more likely we will enhance
our present system with new user-friendly components. It is the feeling of
the experts that most library systems are pretty much the same now
technologically. PLAN plans to explore the options open to us when Dynix
no longer supports the current system, sometime in the next 2 years.
Burlingame Public Library Volunteer Program
Program Budget 2000/2001
Supplies
Nametags: 2 boxes @ 15.00 ea 30.00
Monthly time cards: 1 pkg. 3.00
Gardening supplies, misc. 35.00
Misc. tape, folders, labels, etc. 25.00
Printing
100 Internet Instruction packets @ .45 ea 50.00
50 Volunteer Handbooks @ .50 ea 25.00
Postage
Greeting cards, invitations, letters
of recommendation and hours
verification, etc. 50.00
Program Materials
Stories-to-Go Paperbacks 100.00
Special Charges
Three fingerprint checks @ 46.00 138.00
Film development for volunteer photos 20.00
Volunteer Recognition
Holiday cards 50.00
Holiday candy gifts 100.00
Misc. refreshments for meetings,
book sales, etc. 60.00
Ice cream certificates for summer
volunteers @ 5.00 ea 75.00
Gifts for Nat'l Volunteer Week : approx.
60 @ 5.00 each 300.00
Annual Afternoon Tea 800.00
Total Request $1861.00
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BURLINGAMf
�-- RUBLIC
A LIBRARY
April 11, 2000
TO: Library Board of Trustees JA—
FROM: Alfred Escoffier, City LibrarialP
RE: ALA Conference Attendance for Linda Santo
Recommendation: To approve travel expenses for Linda Santo, Librarian Il, to attend
the American Library Association Conference in Chicago, Illinois, July 7-11.
Background: The annual conference of the American Library Association will be held in
Chicago, Illinois this summer. I would like to authorize Linda Santo to attend using funds
from the Trustee's Fund. Linda has taken on the leadership role in the library for adult
programming, in addition to her other duties.
ALA will have programs focusing on reader's advisory services, technical services,
electronic services, programming and the future of technology.
The City Librarian has been approved to attend with funds from the City budget.
Budget Impact: The total cost(hotel and airline)will not exceed $ 1,400. There are
sufficient funds in the Trustee's Special Fund for this expenditure.
L.
4 8 0 P r i m r o s e R o a d • B u r I i n g a m e C A 9 4 0 1 0 4 0 8 3
Phone ( 650 ) 342 - 1038 • Fax ( 650 ) 342 - 1948 • www . pls . lib . ca . us / pls / pls . html
TRUSTEES SPECIAL FUND-All Accounts 4/11/00
Net Worth Report
As of 4/11/00
Page 1
4/11/00
Acct Balance
ASSETS
Cash and Bank Accounts
Bradford Trust 526.90
Burlingame Bank and Trust 600.00
Donations-Misc 4,279.03
Duncan- Misc 14,682.02
Duncan-Audio Visual 735.28
Duncan-Fine Arts 4,000.00
Ellis Memorial 340.00
Farrell (Julia) Fund 9,308.06
Fricke (Alice) Fund 615.00
Gottlieb (Ruth) Fund 25.00
Interest 24,376.27
Jackson (Dorothea) Fund 10,000.00
Karp Fund 200.00
Lechich (George Paul) Fund 710.00
Markus Fund 325.00
Nadaner Fund 15.00
Peltier Memorial Fund 1,270.00
Porter (Hilda) Fund 20,000.00
Poulton Memorial Fund 110.00
Schmidt (Mary Jane) Fund 1,565.00
Thayer Fund 125.00
Xerox Fund 66,470.39
TOTAL Cash and Bank Accounts 160,277.95
TOTAL ASSETS 160,277.95
LIABILITIES 0.00
OVERALL TOTAL 160,277.95
REVOLVING ACCOUNT B OF A-Bank,Cash,CC Accounts 4/11/00
Revolving Account Report
As of 4/11/00
Page 1
`.-
4/11/00
Acct Balance
ASSETS
Cash and Bank Accounts
Atkinson Fund 200.00
Books On Tape 3,833.55
Chautauqua Programs 200.00
Delgado Fund 200.00
Duncan Trust-Internet 3,305.70
Friends of the Library 10,018.65
Gottlieb (Ruth) Fund 25.00
Henzel (Bonnie) Fund 5,249.30
Large Print Books 1,989.98
Manini (David) Fund 25.00
Moose (Gladys) Fund 100.00
PLS Video 26.41
Postcard Sales 170.00
Programming 10.00
Reading Club 800.00
Rental Fund 2,994.23
Staff Recognition 549.97
Taylor (Isobel) Fund 250.00
Veech Fund 478.63
Volunteer Program 3,732.93
Writers Club 150.00
TOTAL Cash and Bank Accounts 34,309.35
TOTAL ASSETS 34,309.35
LIABILITIES 0.00
OVERALL TOTAL 34,309.35
BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF February, 2000
REGISTERED BORROWERS Previous month's total # Added Total Registered
Burlingame Adults 10,982 129 11,111
Burlingame Children 2,859 29 2,888
Hillsborough Adults 1,814 20 1,834
Hillsborough Children 951 3 954
Non-San Mateo Co. Borrowers 604 16 620
Totals 17,210 197 17,407
CIRCULATION ACTIVITY MAIN BRANCH
Adult Print Materials 20,421 917
Children's Print Materials 9481 1,508
Audio/Visual Materials 5,803 189
CIRCULATION TOTALS
This month total Main 35,705 This month previous year 35,526 +0.5%
This month total Branch 2,614 This month previous year 2,201 +18.8%
This month Grand Total 38,319 This month previous year 37,727 +1.54%
REFERENCE ACTIVITY INTER-LIBRARY LOANS
Questions Directions Lent 2,272
Reference 3,112 496 Borrowed 1,904
Children's 1,008 790 TOTAL 4,176
Lower Level 939 2,851
Branch 232 119
TOTAL 5,291 4,256
Collections Main Titles Added Main Volumes Added Branch Volumes
Added
Adult Non Fiction 304 451 28
Children's Non Fiction 166 195 21
YA Non Fiction 0 0 0
Adult Fiction 184 239 29
Children's Fiction 101 145 19
YA Fiction 11 11 0
Cassettes 18 108 1
Compact Discs 7 7 0
Videos 28 39 0
Children's Audio 0 16 0
Children's Video 0 2 0
Totals 819 1213 98
.BURLI'NGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF February, 2000
PAGE 2
OTHER MATERIAL Volumes added Total added
Adult un-cataloged 124 1,568
books
Children's un-cataloged 210 580
books
Foreign Language un- 0 110
cataloged
Deposited with the City Treasurer Main $7,119.24
Branch 320.55
Total $7,439.79
Other Deposits Rental $127.00
PLS Video $ 47.00
Photocopies *$1,143.06
* This figure is also included in the "total main deposit".
ESTIMATED USER TRAFFIC 49,282 DAILY AVERAGE 1,761
*Community Room
TOTAL MEETINGS HELD 161 ATTENDANCE 235
CHILDREN'S PROGRAMS: 341 ATTENDANCE 1,439
Internet Use
One Hour Express -I Children's Total
1,303 1,7521051 3,160
BURLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF MARCH, 2000
REGISTERED BORROWERS Previous month's #Added Total Registered
Burlingame Adults 11,111 116 11,227
Burlingame Children 2,888 28 2,916
Hillsborough Adults 1,834 13 1,847
Hillsborough Children 954 3 957
Non-San Mateo Co. Borrowers 620 13 633
Totals 17,407 14,671 17,580
CIRCULATION ACTIVITY MAIN BRANCH
Adult Print Materials 21,563 1,043
Children's Print Materials 9,408 1,487
AudioNisual Materials 5,653 163
CIRCULATION TOTALS
This month total Main 36,624 This month previous year 37,814 -3.1%
This month total Branch 2,693 This month previous year 2,499 +7.8%
This month Grand Total 39,317 This month previous year 40,313 -2.47%
REFERENCE ACTIVITY INTER-LIBRARY LOANS
Questions Directions Lent 2,784
Reference 3,662 532 Borrowed 2,080
Children's 1,297 1,161 TOTAL 4,864
Lower Level 843 3,144
Branch 200 114
TOTAL 6,002 4,951
Collections Main Titles Added Main Volumes Added Branch Volumes
Added
Adult Non Fiction 505 665 21
Children's Non Fiction 133 194 36
YA Non Fiction 4 6 0
Adult Fiction 149 190 23
Children's Fiction 126 165 30
YA Fiction 12 14 2
Cassettes 23 228 0
Compact Discs 0 0 0
Videos 4 12 0
Children's Audio 0 3 0
Children's Video 0 1 0
Totals 956 1,478 112
BU-RLINGAME PUBLIC LIBRARY STATISTICS FOR THE MONTH OF MARCH, 2000 PAGE 2
OTHER MATERIAL Volumes added Total
Adult un-cataloged 157 1,692
books
Children's un-cataloged 125 705
books
Foreign Language un- 14 124
cataloged
Deposited with the City Treasurer Main $7,950.86
Branch 159.75
Total $8,110.61
Other Deposits Rental $ 154.00
PLS Video $ 52.00
Photocopies* $1,212.92
* This figure is also included in the "total main deposit".
ESTIMATED USER TRAFFIC 56,620 DAILY AVERAGE 1,826
*Community Room
TOTAL MEETINGS HELD 14 1ATTENDANCE 365
CHILDREN'S PROGRAMS 39 1ATTENDANCE 1,414
Internet Use
One Hour Express Children's Total
1,4331 1,9761 1101 3,519
BURLIIiGAME
T 1
BUR L I N G A M E
P U B L I C
LIBRARY
City Librarian's Report
April 18, 2000
Tea Honoring our Volunteers
A tea honoring our wonderful volunteers was held on Monday, April 10th. Over 45
volunteers were honored for 1755 hours of volunteer work during the past year. Also
honored were the members of our volunteer Trustees, Foundation, and Friends Boards.
Sue Reiterman hosted an elegant event. Attendees included city staff and members of
Council. Volunteers were honored for sorting and pricing book donations, conducting
two weekend long book sales earning thousands of dollars each year, maintaining an
on-going book sale in the library, delivering books to the homebound, processing new
paperback books, processing magazines donations, caring for indoor plants,
maintaining landscaping on terraces, cleaning public computer workstations,
straightening shelves, helping at special events and scores of other activities. We salute
our many volunteers!
Friends Book Appraisal Day
�-- National Library Week events took center stage this month. Kicking off the week
a few days early was "Book Appraisal Day" sponsored by the Friends of the Library.
This first-ever event included two professional book appraisers in the Lane Room, on
Saturday, April 8th from 10 am to 2 PM. Over 60 people attended the popular event.
Budget Preparation
Budget preparation for fiscal year 2000-2001 is now complete and awaiting
approval by the City Manager. The library budget shows a 3.61% net increase,
adjusted for revenues. There are modest increases in collection budgets. The largest
increase in operating is for the building, where we have experienced increased costs for
maintenance contracts for the mechanical and electrical systems in the building. The
City Manager has recommended against the inclusion of a generator in this year's
operating budget.
Book Discussion Group
The second meeting of the adult book discussion group will feature Wallace
Stegner's "Angle of Repose," on Tuesday, April 18th
Building Issues
I have called a special meeting to deal with heating and ventilating issues in the
library building. This meeting will be held on April 18th and will include representatives
from the building architect's office, the HVAC mechanical contractor, the HVAC controls
4 8 0 P r i m r o s e R o a d • Burlingame * CA 9 4 0 1 0 - 4 0 8 3
Phone ( 650 ) 342 - 1038 • Fax ( 650 ) 342 - 1 948 • www . pls . lib . ca . us / pIs / pIs . htmI
contractor, the system installer and the City. The purpose of the meeting will be to try to
determine how to solve the HVAC problems in the building.
Overdue Collections Update
The Burlingame and Redwood City Libraries will not be participating in the
automated "Debt Collect" system currently implemented by PLAN. The City felt the cost
was high and that Burlingame could do better using a local credit bureau. During the
trial period, Burlingame card holders who have very overdue books (more than 45 days
past due) and have received three notices from the automated system, will be sent to
credit bureau in an attempt to retrieve the library materials. Burlingame has used the
credit bureau for over 25 years with good results. At any given time we have between
10-15 items filed with the collection agency.
"Begin with Books"
During March we did a total of 29 programs including: 4 Monday Story Times, 4
Preschool Story Times, 5 Toddler Story Times, 5 Thursday Story Times, 2 Saturday
Story times, 2 visits to Easton, and 7 programs at schools. These programs were
attended by a total of 1,347 people.
Upcoming Events
• 100 Years of Landscape Design, Docent Slide Show,April 18, 7:30 PM, Lane Room
Board Meeting, April 18, 4:30 PM
• Easter Day,April 23, Closed
• Friends Book Sale,April 28, 29, 30
• Teen Poetry Workshop,April 29, Easton Branch
• Legislative Breakfast, System Advisory Board, May 6, 9 am
• Foundation Board Meeting, May 11,4:30 PM
Alfred H. Escoffier/City Librarian/April 10, 2000
2 •